Almacruz Hotel y Centro de Convenciones

Photo gallery for Almacruz Hotel y Centro de Convenciones

Primary image
Outdoor pool
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of Almacruz Hotel y Centro de Convenciones

VIP Access

Almacruz Hotel y Centro de Convenciones

4.0 star property
4-star hotel in Downtown Santiago with outdoor pool and 24-hour fitness

8.0/10 Very Good

309 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $58
Price available on 9/2/2022
Map
San Antonio 65, Santiago, Region Metropolitana, 8320263
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Outdoor pool
  • 24-hour fitness center
  • Room service
  • Business center
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Santiago
  • Costanera Center - 15 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 24 min drive
  • Santiago Central Station - 12 min drive
  • Santa Lucia Station - 4 min walk
  • University of Chile Station - 5 min walk
  • Armas Station - 9 min walk
  • Area shuttle (surcharge)

About this property

Almacruz Hotel y Centro de Convenciones

Located near a train station, Almacruz Hotel y Centro de Convenciones is a great choice for a stay in Santiago. Guests can take a dip in the outdoor pool or grab a bite to eat at Vichuquen, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and airport proximity. The property is just a short walk to public transportation: Santa Lucia Station is 4 minutes and University of Chile Station is 5 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured onsite self parking
  • Free offsite parking within 2461 ft

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Winery tours nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Vichuquen - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.4/10

Cleanliness

7.9/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

6/10 Good

Okay hotel
Not a good place for business travelers, the room has nothing, I mean nothing. The breakfast doesn’t open until 7:30. The room is kind run down. I paid $99USD, not a smart choice.
Xiaoqing, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

The hotel charged me for the stay, in addition to what Orbitz charged me. It never returned money after repeated disputes.
Tom, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Nice hotel, very centrally located in a pedestrian friendly part of the old city.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

ssy Suites South America style. Friendly staff.
friendly and helpful staff. The attached restaurant had great food for dinner.
Deanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were really friendly answered any questions they could and called on someone else if they weren’t sure
Mark, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

The breakfast was very good. The pool was nice and refreshing. The staff was very nice and accomodating. The only thing that was a little disconcerting was when we arrived after midnight the hotel was all locked up. Luckily our driver knew how to contact the staff to let us in.
Mike, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Had three requested to fix our aircon, did not happen, cooked in the room, very unpleasant. Next day insisted on changing rooms which they did, Next room aircon was very cold and could not reset. Food was terrible, ordered a steak and it tasted like salmon, must have boiled it on the same spot. Not value for money at all.
Trevor, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Good location. Good food, friendly staff. Some room needs update.
Peter, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The Almacruz is a gem and a cultural tribute to the Mapuche people. The hotel houses a museum (enjoy the complimentary tour and glass of wine) and the decor is a reflection of this culture. This otel has a positive energy that is driven by the hands on and responsive Manager Jose. Both he and his staff went out of their way to meet our needs. The hotel could use updates such as new towels and mattress. The Chef and kitchen staff are top flight in terms of both taste and presentation. Highly recommend the Almacruz for sn authentic Chilean experience!
Diana, 8-night romance trip
Verified Expedia guest review