Guests
All properties in West Springfield, Massachusetts, United States of America

Red Roof Inn PLUS+ West Springfield

No-frills West Springfield guestrooms with comfy beds

  • Free WiFi and free parking
From
$89

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Superior Room, 1 King Bed (Smoke Free) - Guest Room
  • Superior Room, 1 King Bed (Smoke Free) - Guest Room
  • Superior Room, 1 King Bed (Smoke Free) - Bathroom
  • Superior Room, 1 King Bed (Smoke Free) - Bathroom
  • Superior Room, 1 King Bed (Smoke Free) - Guest Room
Superior Room, 1 King Bed (Smoke Free) - Guest Room. Image 1 of 36
1 / 36Superior Room, 1 King Bed (Smoke Free) - Guest Room
1254 Riverdale Street, West Springfield, 01089, MA, United States of America
7.2.Good.
  • Uninhabitable! We walked in and immediately walked right back out! The stench of stale…

    May 12, 2022

  • The microwave was full of food and grease, the bathroom had cobwebs and was the size of a…

    May 10, 2022

See all 1,015 reviews

Official standards

This property advises that it adheres to Red Roof - RediClean and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Convenient
Easy parking
Quiet
Shopping
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 111 smoke-free guestrooms
  • Housekeeping once per stay
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Hair dryer

What’s around

  • Holyoke Mall - 2.4 mi / 3.8 km
  • Josiah Day House - 2.5 mi / 4 km
  • Westfield River - 2.9 mi / 4.7 km
  • MassMutual Center - 4.5 mi / 7.2 km
  • MGM Springfield - 4.6 mi / 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 4.7 mi / 7.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed (Smoke Free)
  • Deluxe Room, 2 Double Beds (Smoke Free)
  • Standard Room, 1 King Bed (Smoke Free)
  • Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)
  • Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)
  • Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)
  • Superior Room, 1 King Bed, Accessible (Smoke Free)
  • Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

What’s around

Landmarks

  • Holyoke Mall - 2.4 mi / 3.8 km
  • Josiah Day House - 2.5 mi / 4 km
  • Westfield River - 2.9 mi / 4.7 km
  • MassMutual Center - 4.5 mi / 7.2 km
  • MGM Springfield - 4.6 mi / 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 4.7 mi / 7.6 km
  • Springfield Museums - 5.1 mi / 8.2 km
  • Eastern States Exposition - 5.7 mi / 9.1 km
  • Six Flags New England - 7.7 mi / 12.3 km
  • Baystate Medical Center - 3.1 mi / 4.9 km

Getting around

  • Bradley Intl. Airport (BDL) - 25 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 15 min drive
  • Springfield Union Station - 6 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 16 min drive
map
See on map
1254 Riverdale Street, West Springfield, 01089, MA, United States of America

At a glance

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-4:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property allows guests 18 or over to check in with valid military ID.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free
  • Service animals welcome
  • Restrictions apply*
  • 1 per room (up to 80 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Coffee/tea in a common area

Services

  • 24-hour front desk

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

More

  • Housekeeping - once per stay
  • Access via exterior corridors

Fees & policies

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Red Roof - RediClean.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

State tax ID - C0007233250

State tax ID - C0007233250

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Also known as

  • Red Roof Inn Hotel West Springfield
  • Red Roof Inn PLUS+ West Springfield Hotel
  • Red Roof Inn PLUS+ West Springfield West Springfield
  • Red Roof Inn PLUS+ West Springfield Hotel West Springfield
  • Red Roof Inn West Springfield
  • Red Roof Inn West Springfield Hotel West Springfield
  • Red Roof PLUS West Springfield Hotel
  • Red Roof PLUS West Springfield
  • West Springfield Red Roof Inn
  • Red Roof Inn PLUS West Springfield Hotel
  • Red Roof Inn PLUS West Springfield
  • Red Roof Plus West Springfield

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Red Roof Inn PLUS+ West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets stay free, with a limit of 1 per room and maximum weight of 80 lbs per pet.
  • You can check in from 3:00 PM - 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Shallot Thai Cuisine (7-min walk), Cal's (8-min walk), and Outback Steakhouse (11-min walk).
  • No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
7.2.Good.
  • 2.0.Poor

    Horrible

    My room was okay. The other room I booked was in horrible condition sticky floor broken furniture smoke alarm torn off wall smelled very badly door bolt was broken. There was also some sort of riot at 2-3:30 in the morning. Very frightening. Hotels.com should remove this hotel from your listings.

    francine, 1 night trip with friends, Apr 23, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    Go elsewhere!

    We definitely got less than we paid for. The plus is that location was within walking distance of eateries. Besides that, the room smelled and felt like it hasn't been cleaned in days. We felt dirtier than when we came in and we went hiking.

    1 night family trip, Apr 22, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Middle of the night noise

    The staff was very nice. The bed was very comfortable. The room was clean. The guests yelling, talking and laughing outside of my room from 2:30-3:00 a.m. were not good. I finally called the front desk and security came by and politely asked them to leave and they did. But a few minutes later one guest decided it was fine to do a phone call on the speaker phone on the balcony outside of my room. Perhaps there was someone sleeping in her room and she thought she was being considerate. The noise level was ridiculous for this time of night.

    2 night trip, Apr 8, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    The room smelled horrible of cigarette smoke, the floor was sticky and the bathroom had hair balls on the floor

    Desiree, 1 night trip with friends, Mar 19, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Clogged toilet not addressed

    On Saturday morning at approximately 6:30 am I reported a problem with toilet in room being clogged. I also told them we were leaving for day, please send someone to address issue. When we returned after 7:30 pm we discovered the toilet had not been unclogged. Unfortunately, when we returned I stopped at office to get more coffee packets. The staff of 2 were dealing with a man and woman who appeared to be either drunk or on drugs. I left office and husband went up 45 minutes later, still dealing with couple. He called office and spoke employee to ask again for help with toilet. After 9 pm an employee showed up at door and handed me a plunger. He apologized for delay as they were dealing with an issue. Would not have had to write this review if they would have taken care or toilet while we were gone more than 12 hours before I was pleased with room except for this but lack of daily room cleaning resulted in overflowing waste basket and having to request supplies at office almost daily. Lack of service has NOT resulted in lower prices!

    Rayanne, 5 night business trip, Feb 23, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    Fine for a day trip

    The room was small and slightly rustic. It was cold in the room and I didn’t know how to turn on the heat. Or if it needed to be turned on. I was only there for a day. There were constantly sketchy people around smoking outside the room. It is a hotel where the outside world is right in the other side of the door. Thank god there was a bolt on the door so I didn’t have to fear for my life.

    1 night trip, Feb 12, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    my stay in hotel one night after i went to mgm springfield casino

    jonathan, 1 night romance trip, Feb 12, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean updated rooms. Lots of stores and restaurants nearby. Comfortable bed.

    Lyn, 1 night romance trip, Jan 28, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff and clean room

    Wendi, 8 night trip, Jan 22, 2022

    Verified Expedia guest review

  • 2.0.Poor

    Dirty

    Anna, 2 night trip, Jan 15, 2022

    Verified Expedia guest review

See all 1,015 reviews