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JW Marriott San Francisco Union Square, San Francisco

4 stars
500 Post StreetSan FranciscoCA94102United States of America
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Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
WiFi
WiFi system needs upgrading
325See all 325 Hotels.com reviews
From 1,697 reviewsTripAdvisor Traveller Rating

JW Marriott San Francisco Union Square, San Francisco

from $189
  • Room, 2 Queen Beds
  • Room, 1 King Bed
  • Room, 1 King Bed, City View
  • Executive Studio, 1 King Bed
  • Club Room, 1 King Bed, Business Lounge Access
  • Room, 1 King Bed, Allergy Friendly

At a glance

Key facts

Hotel size

  • This hotel has 337 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • JW Marriott Hotel San Francisco Union Square
  • JW Marriott San Francisco Union Square
  • Jw Marriott San Francisco Union Square Hotel San Francisco
  • Marriott San Francisco
  • Pan Pacific Hotel San Francisco
  • San Francisco Jw Marriott
  • JW Marriott San Francisco Union Square Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 75.00

Optional extras

Valet parking costs USD 66 per night with in/out privileges

Breakfast costs between USD 21 and USD 29 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing nearby
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Number of meeting rooms - 19
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 13320
  • Conference space size (meters) - 1237
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Level III Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

JW Marriott San Francisco Union Square, San Francisco’s small print

Also known as

  • JW Marriott Hotel San Francisco Union Square
  • JW Marriott San Francisco Union Square
  • Jw Marriott San Francisco Union Square Hotel San Francisco
  • Marriott San Francisco
  • Pan Pacific Hotel San Francisco
  • San Francisco Jw Marriott
  • JW Marriott San Francisco Union Square Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 75.00

Optional extras

Valet parking costs USD 66 per night with in/out privileges

Breakfast costs between USD 21 and USD 29 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 325 reviews

JW Marriott San Francisco Union Square, San Francisco
Outstanding5.0 / 5
Overall the stay was great. Be prepared to pay for EVERYTHING, including wifi and parking.
1 night romance trip
JW Marriott San Francisco Union Square, San Francisco
Outstanding5.0 / 5
Very Happy Customers!!
We checked in on Friday Nov 25th, aka Black Friday, the day after Thanksgiving. The main lobby is on the 3rd floor. Check-in counter was around the other side of the elevator we rode so it could've used some signage. I watched a man ride the elevators for about 15min because he hopped back into a busy elevator due to not being able to locate the check-in counter. The staff at the counter were efficient, but not personable. On our way to the room another friendly guest told us that Union Square was doing the "Big Tree Lighting" within the hour.....why hadn't the staff told us?? The room was beautiful and spacious. The bathroom very nice. Coffee maker in bathroom. The stocked mini fridge was very novel for my daughter. Location is very convenient to Union Square and all it has to offer. We were able to walk to "China Town" just a few blocks from the hotel. We weren't too far from the California Street cable car line too. We ordered room service the night we checked in...around 8:30pm. It took a awhile, but when it came the food was amazing. We ordered the turkey sandwich, the chicken, and the steak. The steak was perfection! The chicken a bit on the dry side, but very good flavor. The turkey sandwich looked amazing, but was salty. Salads...AMAZING! We also ordered dessert: crème brulé and ice cream sundae. Everything was very well presented. The ice cream sundae....no words can do justice.....WE ALL LOVED IT! The crème brulé was everything I dreamed it would be...so so goo
2 night family trip
JW Marriott San Francisco Union Square, San Francisco
Outstanding5.0 / 5
Convenient, comfortable hotel
Fantastic hotel in great location. Bed is amazingly comfortable! The bathroom is huge and upscale. Only issue is wifi is not included. Luckily, we are Marriott members so the fee was waved. But I would have been upset if I had to pay extra for wifi.
3 night family trip
JW Marriott San Francisco Union Square, San Francisco
Outstanding5.0 / 5
Excellent service from the staff. Bellman made sure we had umbrellas to take with us while we were out for the day. Very nice!!
1 night family trip
JW Marriott San Francisco Union Square, San Francisco
Excellent4.0 / 5
I would recommend and I would stay again
3 night trip with friends

See all reviews

JW Marriott San Francisco Union Square, San Francisco

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