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Cleveland Marriott Downtown at Key Center, Cleveland

3.5-star3.5 stars
1360 West Mall DriveClevelandOH44114United States of America

3.5-star hotel with bar/lounge, near Quicken Loans Arena
  • Free WiFi in lobby
Fabulous8.6
Location
Great location
Cleanliness
Clean
Service
Fantastic service
WiFi
Complaints about WiFi
178See all 178 Hotels.com reviews
From 1,040 reviewsTripAdvisor Traveller Rating

Cleveland Marriott Downtown at Key Center, Cleveland

from $178
  • Room, 1 King Bed
  • Concierge Room
  • Room, Lake View
  • Room, 1 King Bed, City View, Corner
  • Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 16
  • Conference space size (feet) - 17078
  • Conference space size (meters) - 1587
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Cleveland Marriott Downtown at Key Center, Cleveland’s small print

Also known as

  • Cleveland Marriott Downtown Key Center
  • Cleveland Marriott Downtown At Key Center Ohio
  • Marriott Cleveland Downtown At Key Hotel Cleveland
  • Key Marriott
  • Marriott Key
  • Marriott Key Hotel
  • Marriott Key Hotel Cleveland Downtown Center
  • Cleveland Marriott Downtown Key Center Hotel
  • Marriott Downtown Key Center Hotel
  • Marriott Downtown Key Center

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 22.00 per day

Valet parking costs USD 32.00 per day

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Cleveland Marriott Downtown at Key Center, Cleveland

Landmarks

  • In Downtown Cleveland
  • Quicken Loans Arena - 8 min walk
  • FirstEnergy Stadium - 11 min walk
  • Great Lakes Science Center - 11 min walk
  • Progressive Field - 13 min walk
  • Rock and Roll Hall of Fame - 14 min walk
  • Old Stone Church - 0 min walk
  • Key Tower - 1 min walk

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 6 min drive
  • Cleveland, OH (CLE-Hopkins Intl.) - 18 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 23 min drive
  • Cleveland Lakefront Station - 3 min drive
  • Tower City-Public Square Station - 8 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.6 From 178 reviews

Cleveland Marriott Downtown at Key Center, Cleveland
Very Good8.0
Location location location!
This hotel is in a great area of downtown you are within walking distance of the Q area and there are lots of restaurants to choose from as well. The casino is also within walking distance. I will definitely stay here again one their renovations are complete. The lobby floor was all under construction and it was kind of a minor disappointment. This is the only negative and I’m sure they will be done soon with renovations. Again we will return to this hotel.
Lisa, us1 night trip
Cleveland Marriott Downtown at Key Center, Cleveland
Exceptional10.0
Amazing get away
Absolutely loved the room and service was perfect...staff was pleasent Everytime we spoke to them
john, us1 night trip
Cleveland Marriott Downtown at Key Center, Cleveland
Exceptional10.0
Nice Stay
Nice location downtown, close to field and arena. We walked to and from the arena. Room was clean and comfortable and valet service for parking went smoothly. Didn't eat at the hotel, but the restaurant looked clean and busy. Felt safe and employees were kind and well educated on the area.
Jackie, us1 night trip
Cleveland Marriott Downtown at Key Center, Cleveland
Exceptional10.0
Concert weekend
Stay was great. Staff was wonderful and very accommodating. Bar was fun after our show. Would definitely stay here again.
Deidre, us1 night trip with friends
Cleveland Marriott Downtown at Key Center, Cleveland
Exceptional10.0
Wonderful Stay
Our trip was amazing and the staff was very helpful. They went above and beyond to help us unload the car, deliver our bags, and then when we left they brought our bags down as well. The doormen were so sweet to my kids and gave them little tops and Dino’s to play with. The valet service was very nice too they went to my car and brought me my phone when I realized I had forgotten it. The room service for food and drink was amazing too. 10/10 I would stay here again.
Wesslee Whatley, us2 night trip

See all reviews

Cleveland Marriott Downtown at Key Center, Cleveland

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