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Homewood Suites by Hilton Indianapolis-Keystone Crossing

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Exterior
Courtyard
Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed) | Egyptian cotton sheets, premium bedding, down comforters
Lobby
Reception

Overview of Homewood Suites by Hilton Indianapolis-Keystone Crossing

Homewood Suites by Hilton Indianapolis-Keystone Crossing

3.0 star property
3-star hotel with outdoor pool, near Fashion Mall at Keystone
7.8 out of 10 Good
7.8/10 Good

583 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
The price is $147
Price available on 6/18/2023
Map
2501 E 86th St, Indianapolis, IN, 46240
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Spa tub
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Free grocery shopping service
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area

Room options

About this area

What's nearby

  • Fashion Mall at Keystone - 16 min walk
  • Indiana State Fairgrounds - 11 min drive
  • Butler University - 10 min drive
  • Children's Museum of Indianapolis - 15 min drive
  • Old National Centre - 18 min drive
  • Grand Park - 16 min drive
  • Monument Circle - 19 min drive
  • Circle Center Mall - 20 min drive
  • Indiana Convention Center - 20 min drive
  • Indiana University-Purdue University Indianapolis - 20 min drive
  • White River State Park - 20 min drive

Getting around

  • Indianapolis Intl. Airport (IND) - 34 min drive
  • Indianapolis Station - 26 min drive
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • The Cheesecake Factory - 14 min walk
  • Crumbl Cookies - 12 min walk
  • Maggiano's - 15 min walk
  • Shake Shack - 15 min walk
  • Sheraton Club Lounge - 17 min walk

About this property

Homewood Suites by Hilton Indianapolis-Keystone Crossing

At Homewood Suites by Hilton Indianapolis-Keystone Crossing, you'll be within a 15-minute drive of Children's Museum of Indianapolis. You can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. A 24-hour fitness center and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 1:00 AM
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 5 mi
  • Free shopping center shuttle

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–10 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)

What to do

  • Shopping
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (289 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 4 buildings/towers
  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Porch
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Homewood Suites Crossing Indianapolis
Homewood Suites Hilton Crossing
Homewood Suites Hilton Crossing Hotel
Homewood Suites Hilton Crossing Hotel Indianapolis
Homewood Suites Hilton Indianapolis Crossing
Homewood Suites Hilton Indianapolis Crossing Hotel
Homewood Suites Indianapolis Crossing
Homewood Indianapolis
Homewood Suites Hilton Indianapolis Keystone Crossing Hotel
Homewood Suites Hilton Keystone Crossing Hotel
Homewood Suites Hilton Indianapolis Keystone Crossing
Homewood Suites Hilton Keystone Crossing
Homewood Suites by Hilton Indianapolis at the Crossing
Homewood Suites by Hilton Indianapolis Keystone Crossing
Homewood Suites by Hilton Indianapolis-Keystone Crossing Hotel

Frequently asked questions

Does Homewood Suites by Hilton Indianapolis-Keystone Crossing offer free cancellation for a full refund?
Yes, Homewood Suites by Hilton Indianapolis-Keystone Crossing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Homewood Suites by Hilton Indianapolis-Keystone Crossing?
As of Jun 7, 2023, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Indianapolis-Keystone Crossing on Jun 18, 2023 start from $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Homewood Suites by Hilton Indianapolis-Keystone Crossing?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Homewood Suites by Hilton Indianapolis-Keystone Crossing?
Yes, there's an outdoor pool.
Are pets allowed at Homewood Suites by Hilton Indianapolis-Keystone Crossing?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites by Hilton Indianapolis-Keystone Crossing?
Yes, there's free self parking.
What are the check-in and check-out times at Homewood Suites by Hilton Indianapolis-Keystone Crossing?
You can check in from 3:00 PM - 1:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Homewood Suites by Hilton Indianapolis-Keystone Crossing and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Homewood Suites by Hilton Indianapolis-Keystone Crossing also has a 24-hour fitness center and a picnic area, as well as a garden.
Does Homewood Suites by Hilton Indianapolis-Keystone Crossing have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Homewood Suites by Hilton Indianapolis-Keystone Crossing like?
Homewood Suites by Hilton Indianapolis-Keystone Crossing is located a short 16-minute walk from Fashion Mall at Keystone. Travelers say this hotel is in a good location.

Reviews

7.8

Good

8.1/10

Cleanliness

8.6/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Shantel, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Overpriced
The hotel clearly has some years on it. The lobby was well maintained, but the rooms lacked the same level. The price was well above what the hotel should have charged us.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Scott, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Housekeeping is horrible
Overall, the hotel was decent. My main problem was housekeeping!! They never once knocked on my door during my 3 night stay to ask to empty my trash, provide clean towels or even give us fresh linen for the sofa bed. The breakfast was good, but they had one food attendant lady who refused to serve the breakfast crowd efficiently. This Hilton location needs work and needs more professional workers as well!!
Kaiya, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ehh....wasn't worth the money
Great breakfast! Not so great of a room. It looked nothing like the pictures. It was old and outdated. The kids wanted to use the Sports Court but there was no basketball hoop just the pole. They still had fun running the court. Good time in Indy, but not so much at the hotel.
Morgan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My biggest concern was the thermostat in my suite hanging off the wall with exposed wires, I made several requests to have it repaired and no one ever showed up to make the repairs. The bathtub fixtures are outdated, and does not drain properly, the hot water was lukewarm, it never got hot. No one ever came to emoty trash or clean or even inquire if you needed cleaning services. Breakfast was very good, but on the last day of my stay, the person doing the service was rude and inefficient. The front desk staff was polite and stepped in when requests were made for dishes or containers, etc.
Cynthia, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Amber, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Smelled Like Smoke / Double Charged
When I checked in the hoteI charged me a second time for the room and proceeded to tell me it was just a hold. I did not receive the room I paid for on Hotels.com and the room I did get smelled like smoke. When I checked out I informed the front desk about the wrong room and the smoke smell, which I was ok letting go, but I realized the hold on my cc was a double charge. They said they would refund the double charge but I have yet to receive the credit and now I'm trying to get my money back. The room was not that great. It was a bit run down for what I paid and again the bathroom reeked of cigarette smoke. The bed not so comfortable either. I will not stay there again. There are plenty of other nicer hotels within a few minutes, some which are new and less expensive.
Scott, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Can we give negative stars ?
Unclean rooms, had to ask for a room change do to unclean room, an electric blower trying to remove smoke smell, and fire alarm on the ceiling and in a plastic bag. Then rude staff, manager had no skills on dealing with people after her staff removed my property from a room I paid for another customer while I was gone, then took 15 minutes to find my property due to lack of communication between management.
Brad, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Husband and I stayed there for our anniversary. To sum it up our rooms has to be switched multiple times. When we made it to the third room it was decent. It was decent until around 1:00am individuals started partying. It was loud music in the parking lot playing sub woofers and in a room. It went on until around 7:00 in the morning when we finally was able to get a few hours of sleep in. I will never stay there again.
Jeannette, 1-night trip
Verified Hotels.com guest review