2/10 Poor
Apr 30, 2022
Still charged $60 for an extra person in a room only set up for 2, and we only had 2 people. Tried to change it with Orbitz ahead of time, and the hotel on arrival and departure to no avail. Asked specifically on WhatsApp and in person at the office that no staff enter our room during our stay only to have housekeeping unmasked enter our room and touch all of our belongings rearranging them. For my own comprimised health, and that of my patients as a healthcare worker, we didn't want the exposure and felt very violated.
Andrea, 2-night romance trip
Verified Orbitz guest review