Anantara Riverside Bangkok Resort, Bangkok

Good points: - Great, friendly and professional staff - Overall clean room - Fitness is in good condition - Decoration is beautiful Need improvement: - Room condition is not so good. My room is Riverfront Suite and it's supposed to be 2nd to the best room type in the hotel, but the air conditioner in the living room wasn't functioning well. My brother's room also had a problem about electricity and need almost an hour to fix. With the price of my room, honestly speaking, I expected a perfect condition. - Although the room was clean, outside the room is quite dirty with bird's feces. I know that the birds cannot be controlled, but the staff should have cleaned the corridor a bit more. As you can see from the photo, it looks like the corridor was totally ignored. - Some turn-down service staff seem not well trained. They should say hello to all guests with smile, when they bump into guests. I found a person who just looked at me and my family and ignored us. - Breakfast was very good except for Chinese bread sticks. It's too hard beyond eating.

Amazing resort.

I had ant problem in the room. The room is dark, carpet dirty, bathroom hard to get in and out. Be aware that the hotel is far so you have to take a taxi everywhere. Express water boat does not always stop in front of the hotel. But the workers and the breakfast buffet are great.

Enjoyed our stay...excellent food and service. Staff some of the best anywhere. Buffet choices were plentiful and great quality. Thank you for everything!