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Hilton Garden Inn Austin Downtown/Convention Center, Austin

3.5 stars
500 N Interstate 35AustinTX78701United States of America, 855-239-9477
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Good3.9 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Value for money
Value for money could be better
Pool
Pool should be renewed
523See all 523 Hotels.com reviews
From 1,041 reviewsTripAdvisor Traveller Rating
  • Austin, TX (AUS-Austin-Bergstrom Intl.) 16-min drive; 10.7 miles/17.3 km
  • Austin Station 28-min walk; 1.4 miles/2.2 km
  • Downtown Station 6-min walk; 0.3 miles/0.4 km
  • Plaza Saltillo Station 12-min walk; 0.6 miles/1 km
  • Valet parking (surcharge)

Hilton Garden Inn Austin Downtown/Convention Center, Austin

Hotel Info: 855-239-9477

from $189
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed with Sofabed
  • One King Accessible Room With Bathtub
  • Suite, One King Bed
  • Suite, 1 King Bed, Accessible (Roll-in Shower)
  • Room, 1 King Bed
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-in Shower)

At a glance

Key facts

Hotel size

  • This hotel has 254 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hilton Garden Inn Austin Downtown/Convention Center
  • Hilton Garden Inn Downtown/Convention
  • Hilton Garden Inn Downtown/Convention Hotel
  • Hilton Garden Inn Downtown/Convention Hotel Austin Center
  • Hilton Garden Inn Downtown/Convention Center Hotel
  • Hilton Garden Inn Austin Downtown/Convention Center Hotel
  • Hilton Garden Inn Downtown/Convention Center

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 32 per night with in/out privileges

Cooked-to-order breakfast is offered for an extra charge of USD 13 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Health club
  • Spa tub
Working away
  • Business center
  • Conference space
  • Meeting rooms 11
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Hilton Garden Inn Austin Downtown/Convention Center, Austin’s small print

Also known as

  • Hilton Garden Inn Austin Downtown/Convention Center
  • Hilton Garden Inn Downtown/Convention
  • Hilton Garden Inn Downtown/Convention Hotel
  • Hilton Garden Inn Downtown/Convention Hotel Austin Center
  • Hilton Garden Inn Downtown/Convention Center Hotel
  • Hilton Garden Inn Austin Downtown/Convention Center Hotel
  • Hilton Garden Inn Downtown/Convention Center

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 32 per night with in/out privileges

Cooked-to-order breakfast is offered for an extra charge of USD 13 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 523 reviews

Hilton Garden Inn Austin Downtown/Convention Center, Austin
Outstanding5.0 / 5
Love This Hotel
This was our second time coming to this Hotel. Everything was great, everyone very friendly and it was verryyy clean! They also have a really good breakfast in the mornings on the 18th floor! The power did go out at one point due to a transformer blowing, but the hotel was very informative and helpful throughout the whole time.
1 night trip with friends
Hilton Garden Inn Austin Downtown/Convention Center, Austin
Fair2.0 / 5
Horrible power was out most of the night making the room very hot to sleep in and with 3 very uncomfortable kids made it a bad night
1 night family trip
Hilton Garden Inn Austin Downtown/Convention Center, Austin
Fair2.0 / 5
Power outage stay
When we checked in they were renovating the room above us. Sounded as if someone was sanding. We checked in early so it wasn't that big of a deal. Woke up at 2 am to multiple people running up and down the halls screaming and singing. The power had gone out. It took well over an hour to get them to calm down. The room was in the middle of the hotel , the only window looked into the lobby, window was not tented and everyone could look straight in. Was not happy that I spent $200 plus on the room.
1 night romance trip
Hilton Garden Inn Austin Downtown/Convention Center, Austin
Excellent4.0 / 5
Great nights stay
Good overnight stay decent location to get to 6th street room was nice little small bathroom but nice facility. Was a rush stay so when I showed up I didn't pack half my shaving stuff the front desk brought things up to me right away. Would stay here again
1 night trip with friends
Hilton Garden Inn Austin Downtown/Convention Center, Austin
Excellent4.0 / 5
Amazing value on Big Game weekend!!!
Found great rate at this hotel through Hotels.com 2 days before one of Longhorn Football's biggest season openers...could not believe it! Great value in quality and location. Even though our room faced I-35, it was very quiet. I remember staying here one time when it was the Embassy Suites and it was very noisy...not this time. I will not hesitate to stay here again...and get my HHonors points, too!!! I do wish the Hampton and Garden Inn brands would upgrade their bath towels...my only complaint.
1 night trip with friends

See all reviews

Hilton Garden Inn Austin Downtown/Convention Center, Austin

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