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Luxury hotel with outdoor pool, connected to a shopping center, near La Isla Shopping Mall
property is absolutely beautiful but pool area is very limited since its on the roof &…
Feb 16, 2022
Right next to La Isla mall and short walk to the beach. Staff Was very helpful. The rooms…
Jan 26, 2022
This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
Very very nice hotel but it’s not on the beach
cathy, 1 night trip with friends, Jan 12, 2022
Verified Travelocity guest review
A great property to stay at if you don’t want to do the resort style hotel… This is just like a regular stay at a hotel in the states… Brand new property clean great views of the ocean and lagoon… Rooftop pool is amazing with bar area… The only negative I had was that it is a 15 minute walk to the nearest public access beach and there is no shuttle. There was also a $55 a day resort fee and the front desk really couldn't explain what that covered other than the free Wi-Fi the list on their website
Edward, 3 night business trip, Jan 7, 2022
Verified Expedia guest review
The property is well located at the shopping mall. The staff is not friendly and lack know how. The amenities are okay. The room service after 10pm is only cold food.
Gloria, 1 night family trip, Jan 5, 2022
Verified Expedia guest review
Staff rude and unhelpful.
Lisa, 1 night trip, Jan 3, 2022
Verified Expedia guest review
Very nice stay
Alfredo, 6 night family trip, Dec 25, 2021
Verified Expedia guest review
Beautiful view!! And very close to all the activities. The city bus was a great way to go to places and it stopped right across the street.
Sarah, 6 night romance trip, Dec 25, 2021
Verified Expedia guest review
This place is so versatile. It’s next to food, shopping and entertainment. It was easy check in and out with friendly staff. Definitely would stay again. Clean and modern.
Dominique, 2 night business trip, Dec 9, 2021
Verified Hotels.com guest review
Great location
Burl, 2 night trip with friends, Dec 6, 2021
Verified Expedia guest review
Canopy by Hilton Cancun La Isla is in a great location, right next to the La Isla outlet mall. The rooftop bar/pool area is also fantastic with a great view. The room was alright, we asked for a partial ocean view but what we really got was a view of the street and other hotels. Overall it was a good hotel, just did not meet our expectations for the price.
Marcus, 2 night romance trip, Nov 27, 2021
Verified Expedia guest review
It was ok
Nelson, 2 night trip with friends, Nov 24, 2021
Verified Expedia guest review