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The Ritz-Carlton, St. Thomas, St. Thomas

5 stars5 stars
6900 Great BaySt. ThomasSt. Thomas00802U.S. Virgin Islands
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Bar and Beverages
Bar is awesome
Service
Fantastic service
163See all 163 Hotels.com reviews
From 928 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, St. Thomas, St. Thomas

from $899
  • Club Double Room, Ocean View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Resort View
  • Club Room, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Balcony, Ocean View
  • Club Room, 1 King Bed, Ocean View
  • Club Suite, Ocean View
  • Room, 2 Double Beds, Balcony, Resort View
  • Club Room, 1 King Bed, Resort View
  • Superior Room
  • Suite, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Also known as

  • Ritz-Carlton Hotel St. Thomas
  • Ritz-Carlton St. Thomas
  • St. Thomas Ritz-Carlton
  • Ritz-Carlton St. Thomas Hotel
  • Ritz-Carlton St. Thomas Hotel St. Thomas
  • The Ritz-Carlton, St. Thomas U.S. Virgin Islands

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 78.00 per accommodation, per night

Resort fee inclusions:

  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Valet parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 50 per day

Buffet breakfast is offered for an extra charge of USD 36 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool sun loungers
  • Spa tub
  • Beach towels
  • Pool umbrellas
  • Steam room
Working away
  • Number of meeting rooms - 5
  • Meeting rooms 5
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Bleuwater - Overlooking the ocean, this restaurant specializes in seafood and serves breakfast and dinner. Reservations are required. Open daily.

Essenza - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Happy hour is offered. Open daily.

Coconut Cove - This beach restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Sails - This beachfront restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Outdoor tennis courts - 2
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Kayaking on site
  • Parasailing on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

The Ritz-Carlton, St. Thomas, St. Thomas’s small print

Also known as

  • Ritz-Carlton Hotel St. Thomas
  • Ritz-Carlton St. Thomas
  • St. Thomas Ritz-Carlton
  • Ritz-Carlton St. Thomas Hotel
  • Ritz-Carlton St. Thomas Hotel St. Thomas
  • The Ritz-Carlton, St. Thomas U.S. Virgin Islands

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 78.00 per accommodation, per night

Resort fee inclusions:

  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Valet parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 50 per day

Buffet breakfast is offered for an extra charge of USD 36 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 163 reviews

The Ritz-Carlton, St. Thomas, St. Thomas
Excellent4.0 / 5
I honestly expected more from a Ritz Carlton. My room was pretty noisy, I could hear the people in the room next to me with their conversations and early randeveous. The music at the restaurants seemed to be loud and not very tasteful. The good points were that the food was delicious at each restaurant other than breakfast (the coffee was really good however). I also appreciated the ease of renting equipment like the kayaks. Some of the staff were really great, others were pretty absent-minded and unfriendly. One morning I was literally asked 5 times by 2 different people whether I wanted cream or milk with my coffee.
4 night trip
The Ritz-Carlton, St. Thomas, St. Thomas
Excellent4.0 / 5
Mostly great!
Super friendly staff - Beautiful location - Good dry-sail fun included in the daily resort fee - Our only issues were with the constant piped (or live) music in the various bars and restaurants... as well as a rather noisy a/c system in our room.
4 night romance trip
The Ritz-Carlton, St. Thomas, St. Thomas
Excellent4.0 / 5
Pricey but superb service
Very disappointed to find out the infinity pool was under construction and not available for use. It was one of the main reasons why we selected this hotel. This was not disclosed to us prior to our arrival. The hotel did the best I could to accommodate given the circumstances. The food was ridiculously pricey, we paid $14 for 3 potato halves with some toppings. I expected high prices for food, but that was just outrageous. The staff was very courteous and professional, they were as accommodating as they could possibly be in every way. The only exception was during dining, EVERY single meal we went to eat they kept telling their us, there was problem charging the meal. We would have to wait 10 to 15 minutes for them to call the front desk to try to resolve the issue. It was very aggravating and very annoying, especially on my fiance's birthday dinner. When we checked out, the front desk told us they never our credit card we gave them at check in . . . . I really wish they would have researched it better and just told us from the very beginning and I could have went back up there so they could charge my card appropriately instead of holding me up at each meal.
3 night romance trip
The Ritz-Carlton, St. Thomas, St. Thomas
Outstanding5.0 / 5
Love St. T's and Love The Ritz!
We loved our stay in St. Thomas and really loved the Ritz Carlton. Every staff member was so welcoming and nice. Just waking up in the morning and looking out to see the beautiful blue water was an awesome experience! Loved every minute!
5 night romance trip
The Ritz-Carlton, St. Thomas, St. Thomas
Good3.0 / 5
Little too laid back
Have stayed at several Ritz locations in the past. This one is different. Perhaps just due to the location being an island. I made spa reservations for the week prior to my arrival but when I showed up to the spa none of my reservations had been made. So then of course they did not have the time slots available that I wanted so that just threw me off. And then one day the power was out in all of the guest rooms from 10 am-6 pm. The shuttles at the airport are a little questionable. I would recommend getting the private car service from the hotel. Much more expensive but safer. St Thomas is not the type of place that you can go offsite to roam around. You will want to stay on the resort. It's an ok resort with beautiful views but there are better places.
5 night trip with friends

See all reviews

The Ritz-Carlton, St. Thomas, St. Thomas

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