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Quality Inn, Houston

2.5 stars
828 Mercury DrHoustonTX77013United States of America, ‏855-239-9223
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2.8 / 5
Vibe
Decent vibe
Value for money
Fairly good value for money
Room
Room is not nice
Amenities
Bad amenities
62See all 62 Hotels.com reviews
From 33 reviewsTripAdvisor Traveller Rating

Quality Inn, Houston

Hotel Info: 855-239-9223

from $75
  • Deluxe Double Room, 2 Double Beds, Smoking
  • Double Room, 2 Double Beds, Smoking
  • Standard Room, 1 King Bed with Sofabed
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Double Room, 2 Double Beds, Non Smoking
  • Double Room, 2 Double Beds
  • Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed with Sofabed

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Guests arriving after 11 PM will need to ring the bell for admittance.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
Services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Recent reviews

2.8 /5 from 62 reviews

Quality Inn, Houston
Poor1.0 / 5
Poor Quality
I checked into this hotel with my children. At check-in thr staff was courteous. However, after entering the room we found out that the room was not equipped with a telephone causing us to constantly make trips to the front desk for questions. There was also roaches in the room. We informed the staff and were told that all they could do was offer to move us into another room. This was the worst 3 day experience I've had in a hotel.
3 night family trip
Quality Inn, Houston
Poor1.0 / 5
Very mediocre
The pictures online were very misleading. The room was only good enough for sleeping and showering (necessities.) The complaints we really had were with the room atmosphere (well, the whole hotel atmosphere.) When we walked in the room we noticed immediately the paint was either missing or patchy in different colors. There were left over beer bottles from whoever was staying before (fridge not cleaned...?), the TV remote didn't work so we had to call for a new one, and a ouija board was drawn in the hotel booklet!!! Lol There were a lot of cosmetic issues throughout the hotel too (paint chipping, room numbers drawn on doors, and sharpie messages in elevators..) also the air conditioner was either freezing or hot. Overall, we slept fine. But it just felt dirty. If you would just paint over everything to match the nice furniture it would be fine! Easy fixes.
1 night romance trip
Quality Inn, Houston
Good3.0 / 5
Old grumpy clerk
Hotel clerk was an older man and was just having a terrible day. Unfortunately he felt the need to to take out on me. The reservation could not come through from hotels.com and he wasn't familiar with how to check me in given the circumstances after patiently waiting for over an hour and thirty minutes. I asked him to check me in he could deal with the oerations later. It was late and I needed to get to bed. He responded by saying " well I hope you learned your lesson and not use hotels.com anymore" out of respect I kept my mouth shut and turned away. Terrible experience.
1 night trip
Quality Inn, Houston
Fair2.0 / 5
Room was musty, bed had bed bugs, very uncomfortable sleep nights
3 night family trip
Quality Inn, Houston
Poor1.0 / 5
BEWARE
Do not stay at this hotel. The staff apparantly stays here too and has taken over the hotel.
1 night family trip

See all reviews

Quality Inn, Houston

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