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Quality Inn & Suites, Northwest Indiana

2.5 stars
2301 E Morthland DrValparaisoIN46383United States of America, ‏‎855-239-9223
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
Amenities
Bad amenities
111See all 111 Hotels.com reviews
From 94 reviewsTripAdvisor Traveller Rating

Quality Inn & Suites, Northwest Indiana

Hotel Info: 855-239-9223

from $79
  • Standard Room, 1 King Bed
  • Presidential Suite, 1 King Bed with Sofabed
  • Standard Room, 1 King Bed with Sofabed
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping

Recent reviews

Good 3.7 /5 from 111 reviews

Quality Inn & Suites, Northwest Indiana
Fair2.0 / 5
Our door was ajar, our one bed had been laid on/slept on and the bathroom soap had been used. We got in late after a 15 hour road trip on a Saturday fourth of July weekend. We did not report this since they were so busy and most likely no other rooms were available. Will not stay there again.
4 night family trip
Quality Inn & Suites, Northwest Indiana
Good3.0 / 5
Maybe we got what we paid for instead of a good de
Room was clean on arrival although the clerk couldn't find us in the computer I had to show my Hotels.Com reservation confirmation to the clerk.Then he said oh it just dropped in. we made reservations over a week prior to the stay so I found that hard to believe. The first morning we went to breakfast at 8 am and found all that was left was literally 10 pieces of bread, 7 apples, and about a cup of both of the dry cereals. Needless to say, added expense to the trip. Asked the breakfast attendant if there was anything that could be brought out and was told there wasn't anything left. Nice!!! There were about 20 mad people in the lot when we went to find breakfast complain about it. We also didn't get any washcloths left when the room was attended. The second day we passed even checking on breakfast and left early due to 8 or 9 room doors slamming and guys laughing in the hall as they did it. Obviously bad mannered clientele that weekend!!
2 night romance trip
Quality Inn & Suites, Northwest Indiana
Good3.0 / 5
Mediocre Hotel visit
We checked in late evening. Walking up the stairs through the lobby, they were covered with dirt/mud obviously from someone's shoes. Our room was 81 F and very uncomfortable and air conditioning was not working. The bathroom was also not very clean (hair in the bath tub). The desk attendant promptly gave us a new room because there was no one from maintenance available - desk clerk was very friendly and accommodating. While we were waiting for our new room, another hotel guest was complaining about a stain on the sheets/mattress and also requesting a new room. In our new room, the bathroom light was not working - completely dark. Because it was so late, we just kept the room and went to sleep and used the desk lamp in the bathroom rather than changing rooms again. The next morning, the mud/dirt was still all over the stairs in the lobby. Several hotel employees were standing around greeting guests (why not just vacuum the stairs?). Staff was friendly but hotel condition and cleanliness was poor.
1 night family trip
Quality Inn & Suites, Northwest Indiana
Excellent4.0 / 5
It was a one night visit to see family and friends.
1 night family trip
Quality Inn & Suites, Northwest Indiana
Outstanding5.0 / 5
Great stay. :-)
My stay was great,quiet,spacious and clean breakfast was great also. Staff were helpful when needed.
4 night family trip

See all reviews

Quality Inn & Suites, Northwest Indiana

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