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Hotel Quito by Sercotel

Photo gallery for Hotel Quito by Sercotel

View from property
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Business Suite | Living area | Flat-screen TV

Overview of Hotel Quito by Sercotel

Hotel Quito by Sercotel

3.5 star property
Art Deco hotel in Guapulo with outdoor pool and restaurant

7.8/10 Good

154 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bar
The price is $70
Price available on 12/21/2022
Map
Avenida Gonzalez Suarez N27-142, Quito, Pichincha, 2500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • Room service
  • 24-hour business center
  • Conference center
  • Airport shuttle
For families
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Guapulo
  • Quicentro Sur Mall - 39 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 44 min drive
  • Airport shuttle (surcharge)

Restaurants

  • L Burguesa - 3 min walk
  • Tandana - 3 min walk
  • Lobosapiens - 4 min walk
  • P.P. Botella EC - 4 min walk
  • Segundo Muelle - 4 min walk

About this property

Hotel Quito by Sercotel

Hotel Quito by Sercotel offers an airport shuttle (available 24 hours) for USD 40 per person one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Techo del Mundo, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a poolside bar, a spa tub, and a sauna. Fellow travelers say good things about the pool and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1960
  • ATM/banking
  • Garden
  • Terrace
  • An outdoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Electric kettle
  • Slippers

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Techo del Mundo - Overlooking the pool, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Full breakfast is offered for an extra charge of USD 12 for adults and USD 8 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Quito
Quito Hotel
Marriott Hotel Quito
Quito Marriott
Marriott Quito
Jw Marriott Quito
Quito Sercotel
Hotel Quito by Sercotel Hotel
Hotel Quito by Sercotel Quito
Hotel Quito by Sercotel Hotel Quito

Frequently asked questions

Does Hotel Quito by Sercotel offer free cancellation for a full refund?
Yes, Hotel Quito by Sercotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Quito by Sercotel?
As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Hotel Quito by Sercotel on Dec 21, 2022 start from $70, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Quito by Sercotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Quito by Sercotel?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Quito by Sercotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Quito by Sercotel?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Quito by Sercotel?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at Hotel Quito by Sercotel?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Hotel Quito by Sercotel and nearby?
Hotel Quito by Sercotel has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Quito by Sercotel?
Yes, Techo del Mundo offers local cuisine and pool views. Nearby restaurants include Tandana (3-min walk), Lobosapiens (4-min walk), and P.P. Botella EC (4-min walk).
What's the area around Hotel Quito by Sercotel like?
Hotel Quito by Sercotel is in Guapulo, a short 17-minute walk from Foch Square and 17 minutes' walk from Pontificia Catholic University of Educador.

Overall score and ratings

7.8

Good

8.7/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

4/10 Fair

Like the outdoors view, the front door presentation, This hotel needs staff coordination and upgrade, the entire carpet is dirty, takes 2 days to activate the room telephone, the bathtub mat has mold, and I have an accident and they make me pay for Dr. assistance ( unsafe position of the dining table :( "Very unpleasant experience!
Laura Graciela, 11-night business trip
Verified Expedia guest review

10/10 Exceptional

buen hotel cerca de todo, un poco vieja la construccion pero esta bien
Oscar, 1-night trip
Verified Orbitz guest review

8/10 Very Good

The hotel is okay. Clean but dated. Made us pay with credit card on the check in for entire stay as policy. The staff was nice but it needs work to update in general. Great views and nice property in back to walk .
Carey, 6-night trip
Verified Expedia guest review

6/10 Good

My Only real Complaint is my room was very cold no individual heating in room
john, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Expedia gave me one price, but at the hotel they told me to pay more because the price I got on Expedia was for foreigners not for Ecuadorians. Also they charged about $5 for a swimming cap if I wanted to use the pool, they had to warned me before booking. When I asked them to get me a taxi to the airport they said $28 when outside the lobby there is a taxi stop that charges $19. I don’t trust them, they don’t care about their guests but about making money .
diana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

it remains the best service in Quito. top ofDworld
Fernando, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location. Needs in room coffee maker.
Gary, 11-night business trip
Verified Hotels.com guest review

2/10 Poor

Extra chargers for a visitor! I have never been charged for a friend to visit me I think that ridiculous and I have stayed in plenty hotels but this one was the worst
HERNAN, 2-night business trip
Verified Expedia guest review

8/10 Very Good

This is a great location in Quito, amazing views from the dining room. Breakfast was great, even if Covid makes it not a buffet but the staff bring to you what you want. the only thing is the rooms are a little dated and need of an upgrade. But value for money is excellent.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was helpful and friendly
Angel, 16-night business trip
Verified Expedia guest review