4/10 Fair
7 June 2023
Bad service and no supplies you should have
Very unorganized, the check in clerk was too busy he had no help at all! There was a line out the door and no one came to help. They messed up my room reservation. Couldn’t give me my cheaper reservation that I had. And he didn’t have time to correct it and make it right ! Then we got into the room and only had 1 towel we called for more and they didn’t even bring anything until 1-2 hours later after calling for the 2nd time. They couldn’t give me ice ! Simple things I don’t have to wait for or need we didn’t have. Also the TV didn’t even work ! Called for help with that no one came … We will be staying elsewhere next concert we attend at thunder valley at check out the guy was there again and said he doesn’t know what happened because he went home . N that was that
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review