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Casa Luna Ambar

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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Esmeralda | Blackout curtains, free WiFi, wheelchair access

Overview of Casa Luna Ambar

Casa Luna Ambar

4.0 star property
4-star hotel in Tepoztlán with outdoor pool and restaurant

9.2/10 Superb

5 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Spa
Map
Prol. Albino Ortega NO. 1A, Barrio de Santo Domingo, Tepoztlán, MOR, 62520

Room options

About this area

What's nearby

  • Six Flags Hurricane Harbor Oaxtepec - 40 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 110 min drive
  • Airport shuttle (surcharge)

Restaurants

  • El Fauno - 11 min walk
  • La Villa Bonita Culinary Vacation - 13 min walk
  • Restaurante Axitla - 14 min walk
  • El Chile Gallo - 14 min walk
  • Los Calzones de Tepoz - 15 min walk

About this property

Casa Luna Ambar

Casa Luna Ambar offers an airport shuttle (available 24 hours) for MXN 1500 per vehicle one-way. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a snack bar/deli are other highlights at this upmarket hotel.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Computer station

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Spa services

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Netflix

Home comfort

  • Portable fan
  • Slippers

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1500 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards.</p>

Also known as

Casa Luna Ambar Hotel
Casa Luna Ambar Tepoztlán
Casa Luna Ambar Hotel Tepoztlán

Frequently asked questions

Does Casa Luna Ambar offer free cancellation for a full refund?
Yes, Casa Luna Ambar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Luna Ambar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Luna Ambar?
Yes, there's an outdoor pool.
Are pets allowed at Casa Luna Ambar?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Luna Ambar?
Yes, there's free self parking.
Is an airport shuttle service offered by Casa Luna Ambar?
Yes, an airport shuttle is available. The charge is MXN 1500 per vehicle one-way.
What are the check-in and check-out times at Casa Luna Ambar?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Casa Luna Ambar and nearby?
Casa Luna Ambar has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Casa Luna Ambar?
Yes, there's an on-site restaurant. Nearby restaurants include El Fauno (11-min walk), La Villa Bonita Culinary Vacation (13-min walk) and Restaurante Axitla (14-min walk).
What's the area around Casa Luna Ambar like?
Casa Luna Ambar is a short 15-minute walk from Tepoztlán Museum Carlos Pellicer Collection and 16 minutes' walk from Del Tepozteco Trailhead.

Reviews

9.2

Superb

9.5/10

Cleanliness

10.0/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

Reviews

8/10 Very good

Jose Mario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buena atención Solo falto un poco más de equipo para cubrir las necesidades de la alberca Camastros y sillas
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matías y la vista lo que más me gustó, excelente servicio
Jose, 3-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Regresaria
El servicio muy bien, y el lugar pequeño pero no le hace falta nada, muy bien. Solo le falta agregar platillos a sus desayunos. Pero todo perfecto.
Luis, 2-night romance trip
Verified Hotels.com guest review