Grand Hyatt Erawan Bangkok, Bangkok

Great place to stay, very clean and a great staff. Always smiling, friendly, and helpful. Nice rooms, good location. Quick walk to the sky train station.

Stayed at the hotel for 5 days on a trip with friends, who stayed at the intercontinental across the street. Very easy access to and from the hotel. The rooms were very modern and clean. They even have a local phone you can use in the city with Wifi and allows you to call international which was very nice (I did not use, but still a nice amenity to offer). I did not go to the pool or have any food there, so I can not comment on either of those, but my room was extremely comfortable, had many modern features and was a peaceful haven in a chaotic city.

Great trip - very good hotel , beautifully located with a good selection of excellent food outlets.

Great experience at the Hyatt Erawan! The staff is very friendly and hotel is extremely convenient! The rooms are well sized and overall, in great condition. The I.Sawan spa is fantastic and has a great outdoor pool to soak up the sun! The hotel staff also surprised us with a sweet treat for my husband’s birthday!

We stayed for my girlfriend's birthday, and we didn't even mention about it or expected anything. But on her birthday when we returned in the evening we found 1) a greeting card with a small gift and a towel folded as a cute little elephant on the bed 2) a BIRTHDAY CAKE (which, by the way, was absolutely delicious) and another birthday card. The restaurant, Tables Grill was also a must-go if you want a romantic dinner with quality food. I could say my girlfriend had a great day and your staff did play a part in it. Otherwise location is great, the hotel was well decorated and facilitated. Staffs had been very helpful and polite during check in and check out. Good in-room control of lights, only slight problem is that the shower tends to leak water out to the bathroom floor. Still 9.5/10!