All hotels in West Springfield, Massachusetts, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Regency Inn & Suites, West Springfield

2 stars
21 Baldwin StreetWest SpringfieldMA01089United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.0 / 5
Service
Fantastic service
Location
Location is ok
Amenities
Bad amenities
139See all 139 Hotels.com reviews
From 274 reviewsTripAdvisor Traveller Rating

Regency Inn & Suites, West Springfield

Hotel Info: 866-539-8117

from $98
  • Standard Room, 2 Double Beds, Non Smoking
  • Smoking Double Bed
  • Standard Room, 1 King Bed, Non Smoking
  • Smoking King
  • Non-Smoking King
  • Non-Smoking Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

  • Train station pickup *

Parking

  • Free self parking (limited)

  • Extended parking *

  • Free nearby parking

Offsite

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property

Also known as

  • Regency Inn West Springfield
  • Regency West Springfield

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Facility access costs USD 20.00 per person, per stay. Facilities include fitness facilities and a swimming pool.

Extended parking is available for an extra charge

Kitchen/kitchenette use costs USD 10.00 per night

Microwaves are available for USD 5.00 per night

Refrigerators are available for USD 5.00 per night

Rollaway beds are available for USD 30.00 per night

Continental breakfast is offered for an extra charge of USD 10.00 per person (approximately)

Airport shuttle service is offered for an extra charge

WiFi is available in public areas for USD 5 (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 5 (rates may vary)

Casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 800
  • Conference space size (meters) - 72
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Regency Inn & Suites, West Springfield’s small print

Also known as

  • Regency Inn West Springfield
  • Regency West Springfield

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Facility access costs USD 20.00 per person, per stay. Facilities include fitness facilities and a swimming pool.

Extended parking is available for an extra charge

Kitchen/kitchenette use costs USD 10.00 per night

Microwaves are available for USD 5.00 per night

Refrigerators are available for USD 5.00 per night

Rollaway beds are available for USD 30.00 per night

Continental breakfast is offered for an extra charge of USD 10.00 per person (approximately)

Airport shuttle service is offered for an extra charge

WiFi is available in public areas for USD 5 (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 5 (rates may vary)

Casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 139 reviews

Regency Inn & Suites, West Springfield
Fair2.0 / 5
Martin's
Pool hours are ridiculous!! Continental breakfast was lame and full of carbs. Beds were hard and improperly made
1 night family trip
Regency Inn & Suites, West Springfield
Outstanding5.0 / 5
Great quick stay to go to Six Flags.
2 night family trip
Regency Inn & Suites, West Springfield
Fair2.0 / 5
Don't believe they have wifi. Never worked.
1 night family trip
Regency Inn & Suites, West Springfield
Outstanding5.0 / 5
I stayed at the Regency Inn & Suites for a brief night, before an early morning job nearby. The hotel was accommodating of my late check in, the staff was very friendly; I felt welcome right away. The room was comfortable and spacious, and had obviously been cleaned earlier that day. I checked out early enough that the same gentleman who checked me in the night before was still on shift- a little after 4am, and a couple of hours before the hotel served breakfast. As I was making my way out of the parking lot, he caught up to my car to offer me fruit, to make sure I'd had something to eat before work. It was one of the most pleasant hotel stays I had ever enjoyed- and I travel quite a bit for business- and if I am ever in the area again, I will definitely stay at Regency Inn & Suites. Thank you for a pleasant and comfortable stay!
1 night business trip
Regency Inn & Suites, West Springfield
Good3.0 / 5
Best bed
Convenient and got a good sleep.
1 night family trip

See all reviews

Regency Inn & Suites, West Springfield

Is the description of this hotel not correct? Tell us