All hotels in West Springfield, Massachusetts, United States of America
1 room, 2 adults
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Regency Inn & Suites, West Springfield

2 stars
21 Baldwin StreetWest SpringfieldMA01089United States of America, 800-491-6126
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  • Hartford, CT (BDL-Bradley Intl.) 24-min drive; 13.5 miles/21.7 km
  • Hartford, CT (HFD-Hartford - Brainard) 34-min drive; 29.9 miles/48.2 km
  • Springfield Station 8-min drive; 2 miles/3.2 km
  • Windsor Locks Station 20-min drive; 16.1 miles/26 km
  • Free self parking
  • Free parking nearby
  • Extended parking (surcharge)
  • Limited parking
  • Discounted offsite parking
Good3.0 / 5
Food
Delicious food
Service
Fantastic service
Location
Location is ok
Amenities
Amenities are not the best
137See all 137 Hotels.com reviews
From 274 reviewsTripAdvisor Traveller Rating

Regency Inn & Suites, West Springfield

Hotel Info: 866-539-8117

from $108
  • Standard Room, 2 Double Beds, Non Smoking
  • Smoking Double Bed
  • Standard Room, 1 King Bed, Non Smoking
  • Smoking King
  • Non-Smoking King
  • Non-Smoking Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

  • Extended parking *

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Regency Inn West Springfield
  • Regency West Springfield

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

Cleaning deposit: USD 250.00 per stay

Pet deposit: USD 250.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Extended parking is available for an extra charge

Rollaway beds are available for USD 30.00 per night

In the hotel

Food and drink
  • Free continental breakfast on weekdays
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 800
  • Conference space size (meters) - 74
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Regency Inn & Suites, West Springfield’s small print

Also known as

  • Regency Inn West Springfield
  • Regency West Springfield

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

Cleaning deposit: USD 250.00 per stay

Pet deposit: USD 250.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Extended parking is available for an extra charge

Rollaway beds are available for USD 30.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 137 reviews

Regency Inn & Suites, West Springfield
Outstanding5.0 / 5
Great place to stay if seeing "The Big E" fair.
It was great for service and little details like light dinner for the guests and letting me keep the car there the next day while I did the fair even though I'd checked out in the morning. Good breakfast offerings as well.
1 night trip
Regency Inn & Suites, West Springfield
Good3.0 / 5
Basic room for the night
The motel was OK for the price, but needs refurbishing. It seems rather old. The bed was comfortable. A basic room for the night. Only a few miles to the Naismith Basketball Hall of Fame.
2 night trip
Regency Inn & Suites, West Springfield
Fair2.0 / 5
Just okay
With two disabled cars in the parking lot, our location was suspect. Check in person was very nice.
1 night romance trip
Regency Inn & Suites, West Springfield
Fair2.0 / 5
Been in a lot better for a lot less
Not all that good. Housekeeping missed 1 day then next day when we came back, door was left open. I don't know last time room was vacuumed as there was white stuff on maroon carpeting that was there for the 5 days. Very loud room with traffic right outside our room, water stains on ceiling of room. Friends room had black mold on ceiling in bathroom over toilet. Would not recommend
5 night romance trip
Regency Inn & Suites, West Springfield
Excellent4.0 / 5
AugReg
This was an enjoyable stay. This was a small hotel which attempted to treat its guess as family. With the exception of the pool being serviced during our stay, and some rooms not equipped with thermostats, things went well. We walked during the day. I rated this hotel a 4/5 based on the relative value for cost.
1 night family trip

See all reviews

Regency Inn & Suites, West Springfield

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