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1 room, 2 adults
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Heritage Hotel Lancaster, Lancaster

3 stars
500 Centerville RdLancasterPA17601United States of America
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Good3.8 / 5
Room
Room is all right
Location
Great location
Bar
Bar is awesome
Food
Delicious food
104See all 104 Hotels.com reviews
From 231 reviewsTripAdvisor Traveller Rating

Heritage Hotel Lancaster, Lancaster

from $104
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Resort fee included

Also known as

  • Heritage Hotel
  • Heritage Hotel Lancaster
  • Heritage Lancaster

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between USD 10.95 and USD 14.00 per person (approximately)

Pets are allowed for an extra charge of USD 35.00 per pet, per stay

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Children's pool
  • Pool umbrellas
Working away
  • Number of meeting rooms - 4
  • Meeting rooms 3
  • Conference space size (feet) - 5000
  • Conference space size (meters) - 450
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1969
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Heritage Hotel Lancaster, Lancaster’s small print

Also known as

  • Heritage Hotel
  • Heritage Hotel Lancaster
  • Heritage Lancaster

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between USD 10.95 and USD 14.00 per person (approximately)

Pets are allowed for an extra charge of USD 35.00 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 104 reviews

Heritage Hotel Lancaster, Lancaster
Excellent4.0 / 5
The younger staff need to work on customer support to be helpful if the customer has a question and if they don't know the answer, they need to go out of their way to find the answer. That way the staff learns something and the customer is pleased to be helped and get what they need.
1 night family trip
Heritage Hotel Lancaster, Lancaster
Outstanding5.0 / 5
Always a pleasure
Our stay here is always a pleasure! Whether to go shopping, Halloween excursions or Christmas shows the accommodations at the hotel never cease to impress. The rooms are always nice and clean comfortable the beds are amazing and pillows make you fall asleep before your head even hits. Very professional and courteous staff. Also a plus is the fact they are connected to loxleys restraunt. If your done your things early you can head to the bar for a great atmosphere and some drinks and just hit the elevator to your room! Again always a pleasure staying.
1 night trip with friends
Heritage Hotel Lancaster, Lancaster
Outstanding5.0 / 5
All of the staff was very friendly and accommodating. I would definitely stay there again.
3 night family trip
Heritage Hotel Lancaster, Lancaster
Good3.0 / 5
An average hotel with a great restaurant.
When I saw a 'special' for Heritage Hotel I jumped on it -- its normal rates on Hotel.com were outrageously high so I thought when I saw a very reasonable rate, I'd jump on it. Now I think its just a marketing ploy.. or a gross misprint! Heritage Hotel is comfortable. It is a large hotel that has easy access to routes 30 and 286, so you can get around Lancaster county very easily. We had a King room which was nice, though the bed was WAY too soft and the pillows too. BUT when my husband went to the front desk to ask for firmer pillows (at around 9 pm), they came thru -- the staff went through empty rooms looking for firmer pillows! they could have just as easily said "nope". So I give them much credit for that. Also, husband always has a hard time getting onto Wi-Fi at hotels, but here he had no problems what-so-ever. There wasn't any additional passwords or steps -- that was very nice! While this hotel is branded as "Heritage Hotel", in the elevators it said "Comfort Inns", so I'm not sure this is an independent hotel or not. The restaurant here, called Loxley, has WONDERFUL food. But the service for the food is VERY slow, We had dinner here 2 nights because we enjoyed it so much. We did not get to try the outdoor option of Loxley (its suppose to be like a treehouse) because of the weather.
2 night romance trip
Heritage Hotel Lancaster, Lancaster
Fair2.0 / 5
It took 3 different keys to finally get into the room. There was no room service menu. You had to go to the restaurant to pick up a menu and wait if you wanted food. Front desk was not helpful at all. Room was VERY small and bathroom was smaller! It was clean though so it wasn't a problem for us.
1 night romance trip

See all reviews

Heritage Hotel Lancaster, Lancaster

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