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All properties in Brisbane, Queensland, Australia

Best Western Plus Hotel Diana

Luxury hotel with restaurant, connected to a shopping center, near Mater Hospital Brisbane

  • Free WiFi
From
$91

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Best Western Plus Hotel Diana
  • Best Western Plus Hotel Diana
  • Deluxe Room, 1 King Bed, Non Smoking - Bathroom
  • Superior Suite, Multiple Beds, Non Smoking, Kitchenette - Bathroom
  • Best Western Plus Hotel Diana
Best Western Plus Hotel Diana. Image 1 of 52
1 / 52Best Western Plus Hotel Diana
12 Annerley Rd, Brisbane, 4102, QLD, Australia
8.8.Fabulous.
  • I had booked a hostel and could no longer take sharing a room. Hostel single rooms are…

    Jan 30, 2020

  • Close to everywhere I needed to go - shopping/food options close by

    Nov 18, 2019

See all 350 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Easy parking
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 67 guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • 24-hour fitness center
    • Spa services

    What’s around

    • In Woolloongabba
    • Mater Hospital Brisbane - 3 min walk
    • South Bank Parklands - 10 min walk
    • The Gabba - 15 min walk
    • Brisbane Convention and Exhibition Centre - 20 min walk
    • Brisbane Botanic Gardens - 23 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 Queen Bed, Non Smoking
    • Deluxe Room, 1 King Bed, Non Smoking
    • Deluxe Room, Multiple Beds, Non Smoking
    • Deluxe Room, 1 King Bed, Accessible, Non Smoking
    • Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
    • Standard Apartment, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
    • Superior Suite, Multiple Beds, Non Smoking, Kitchenette

    What’s around

    Landmarks

    • In Woolloongabba
    • Mater Hospital Brisbane - 3 min walk
    • South Bank Parklands - 10 min walk
    • The Gabba - 15 min walk
    • Brisbane Convention and Exhibition Centre - 20 min walk
    • Brisbane Botanic Gardens - 23 min walk
    • Queen Street Mall - 30 min walk
    • Suncorp Stadium - 43 min walk
    • XXXX Brewery - 45 min walk
    • Portside Wharf - 5.5 mi / 8.9 km
    • Brisbane Cruise Terminal - 5.7 mi / 9.2 km

    Getting around

    • Brisbane Airport (BNE) - 18 min drive
    • South Bank Station - 11 min walk
    • Park Road Station - 12 min walk
    • Brisbane Dutton Park Station - 22 min walk
    map
    See on map
    12 Annerley Rd, Brisbane, 4102, QLD, Australia

    At a glance

    Hotel size

    • This hotel has 67 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 2:00 PM-10:00 PM
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)

    Things to do

    • 24-hour fitness facilities
    • Spa services on site
    • Bicycle rentals nearby
    • Fitness facilities
    • Use of nearby fitness center (discount)

    Working away

    • 24-hour business center
    • Number of meeting rooms - 2
    • Conference space
    • Conference space size (feet) - 1507
    • Conference space size (meters) - 140
    • Computer station

    Services

    • Front desk (limited hours)
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1995
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • English
    • French
    • Italian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

    Dining

    Boo's Kitchen - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

    D'Ago - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

    Fees & policies

    Optional extras

    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • Cribs/infant beds are available for AUD 15.00 per night
    • Rollaway beds are available for AUD 20.0 per night

    PetsPay at property

    • Service animals exempt from fees

    Pool, spa, and gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.

    Also known as

    • Best Western Plus Hotel Diana Woolloongabba
    • Best Western Plus Hotel Diana Woolloongabba
    • Best Western Plus Hotel Diana Hotel Woolloongabba
    • Diana Plaza Hotel Woolloongabba
    • Diana Plaza Woolloongabba
    • Hotel Diana Plaza
    • Diana Plaza
    • Best Western Plus Diana Woolloongabba
    • Best Western Plus Diana
    • Best Plus Diana Woolloongabba
    • Best Western Plus Hotel Diana Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Best Western Plus Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2:00 PM - 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
    • Yes, there's an onsite restaurant that offers Thai cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Morrison Hotel (3-min walk), Cafe 63 (8-min walk), and The Ship Inn (9-min walk).
    • No, this hotel doesn't have a casino, but Treasury Casino (3-min drive) is nearby.
    • Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a 24-hour fitness center, spa services, and a garden.
    8.8.Fabulous.
    • 10.0.Exceptional

      Everyone who worked here was friendly and very helpful. Room was large and roomy. Also a great location.

      Brian, 5 night romance trip, Oct 3, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      The staff was very helpful referring us to places to go. The buffet breakfast was excellent.

      Brian, 1 night romance trip, Oct 2, 2019

      Verified Orbitz guest review

    • 8.0.Very Good

      very helpful and friendly staff. good breakfast . centrally location.

      thomas, 5 night trip, Mar 9, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      It was about 5 min walk to city bus station. It was a 10 min walk to city train station. The front desk people were very friendly and helpful with local information. It was within walking distance to several areas to eat. It was very clean and quite.

      4 night family trip, Feb 14, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Close to shops and Children’s Hospital, staff was extremely accommodating I would not hesitate in staying again.

      1 night business trip, Jul 10, 2021

      Verified Expedia guest review

    • 6.0.Good

      Very basic Hotel, comfortable, clean but dated. Staff efficient and polite. Easy check in and out. Good for one night.

      1 night romance trip, Jun 25, 2021

      Verified Expedia guest review

    • 6.0.Good

      Room was dirty. In the middle of a pandemic clearly the cleaning and sanitisation practices are very poor which is very concerning.

      2 night business trip, Jun 23, 2021

      Verified Wotif guest review

    • 8.0.Very Good

      Wheelchair room

      I stayed in the wheelchair accessible room. Maybe they should think about removing the carpet and putting tiles in would be better. It was like rolling in mud. The bathroom was great though.

      Tristan, 7 night trip, Jun 15, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      advertised that you have a spa..... Not a day spa.... Which isn't open anyhow. Also you have the buffet breakfast listed at 15 dollars not 20. Terrible Breakfast- Completely under catered for. Half of the things on the menu we're never available and the what was there was too little to go around. 3 bits of bacon for 30 people. Then another half hour before more came out. By then the eggs were gone. Etc Clean rooms. But our key didn't work when we came back from a wake. Had to go get them recoded. Load of customers and no staff.

      2 night romance trip, Jun 11, 2021

      Verified Wotif guest review

    • 8.0.Very Good

      Room was clean and tidy, great location to south bank, would stay agian.

      1 night romance trip, Jun 11, 2021

      Verified Wotif guest review

    See all 350 reviews