Eau Palm Beach Resort & Spa, Manalapan

We had two rooms. The first day we were checked into the two rooms with double beds that we had booked. The hotel had confirmed a rollaway for one room but after unpacking and checking on the rollaway we were told a rollaway could not be put in a room with double beds so we were moved, after repacking, to a room with a king and a rollaway, on the opposite side of the hotel from our second room, with two of my sons. The new room’s air conditioning was not functioning but that was fixed upon request. My sons’ room had malfunctioning AC for 4 nights. The last night someone was finally able to fix it. The hotel employees were very helpful and professional but nevertheless, it was a large inconvenience with no compensation.

Terrific!

The service at the resort is superb. The site is lovely and so are the amenities. But it's the willingness of the staff to make you feel at home that stands out. Thanks to Ginnifer (front desk) and Danielle (concierge) & Junet & Alba (spa).

Beautiful location, wonderful service and amazing staff. Food was a bit overpriced but very good

Amazing, relaxing weekend with girlfriends. We'll be back!

Liked a lot

This place is wonderful. It is luxurious and kind. Luxurious you can see and kindness you may not be easily seen, but it is there. My dad who has dementia that has increased a little faster than I though was lost in the lobby and asked the front desk or someone if they knew where I was. I was out gathering his stuff from a care facility that was not working out for him. I drove back in to the hotel and the first the attendant out front said are you Steve R and when I said ya, he said your dad is sitting the lobby. I had a feeling they staff was looking out for my dad. Thank you

The front desk staff, not interested in resolving our concerns, except for the supervisor. I wouldn’t come back, very expensive for the service

The property is beautiful and the rooms were larger than the Breakers or Four Seasons. every room has a balcony and ours looked out over the ocean.

Vacation during business trip. The decor is not my personal style - old-fashioned and opulent - and in the rooms decor kind've overdone, clashing styles for my taste - but women LOVE it. That said - the mattress was 6 star - very expensive and very comfortable. Hot water, water pressure, AC everything excellent - and clean and fresh smelling. Pool is great. Staff is exceptional everywhere. Right on beach and next to beach park - and several nearby dining options. This is a truly great place to stay for a Palm Beachfront vacation. Room for improvement: Cuisine: Chef's trying to be too creative rather than focusing on great, fresh ingredients prepared with great technique. Chefs complicate classic dishes for the sake of being "different" rather than delicious. Also offering some ethnic and comfort foods they don't understand.