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Mercure Hotel Hamburg City, Hamburg

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Amsinckstr. 53HamburgHH20097Germany

4-star hotel with restaurant, near Moenckebergstrasse
  • Free WiFi
Very Good8.2
Fantastic service
Tasty breakfast
Complaints about WiFi
416See all 416 reviews
From 785 reviewsTripAdvisor Traveller Rating

Mercure Hotel Hamburg City, Hamburg

from $108
  • x-Superior Room
  • x-Junior Suite
  • x-Junior Suite Package
  • xS1D
  • x-Junior Suite
  • Superior Room (1 Queen and Sofa bed)
  • X-Standard room
  • Superior Room
  • Superior Room
  • X-Superior Double Room
  • X-Superior Twin Room
  • xROH
  • Privilege, Room
  • xxx
  • Superior Room
  • 0B
  • Privilege, Standard Room, 1 Queen Bed

About Mercure Hotel Hamburg City, Hamburg

4-star hotel with free WiFi, near Hamburg’s HafenCity

South city location

Mercure Hotel Hamburg City enjoys a prime location close to the HafenCity and Speicherstadt warehouse district. The main train station is 1.5 km away, and Hamburg-Fuhlsbuettel airport is a 40-minute train or car ride.

Waterside promenades

Guests are a 13-minute U-Bahn trip from the city’s main urban boulevard, the Jungfernstieg, the spot for waterside strolls to Hamburg's best malls, galleries, and shops. The attractive new HafenCity development can be reached in 20 minutes on foot.

Breakfast, floating bar

The buffet breakfast can also be served in the room at no extra charge, and regional delicacies and fine wines can be sampled in the breakfast restaurant. Drinks can be enjoyed in Studio M bar or on the terrace of the floating KAI 10 Lounge (available for private parties only), and there’s also a sauna.

Free WiFi, minibar

Guestrooms vary in size and amenities, but all come with free WiFi, high-quality beds, and modern bathrooms with showers or bathtubs. As well as relaxing in front of the LCD TV, you can help yourself to the well-stocked minibar or coffee and tea facilities.

At a glance

Key facts

Hotel size

  • This hotel has 187 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Free use of nearby fitness center
  • Sauna
  • Bicycle rentals on site
  • Sailing nearby
Working away
  • Business center
  • Meeting rooms 7
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Bar/Bistro - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Mercure Hotel Hamburg City, Hamburg’s small print

Also known as

  • Mercure Hamburg City
  • Mercure Hotel Hamburg City
  • Mercure Hamburg

Optional extras

Self parking costs EUR 18.00 per day

Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 10 for children (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Hotel Hamburg City, Hamburg


  • In Hammerbrook
  • Moenckebergstrasse - 20 min walk
  • Hamburger Kunsthalle - 21 min walk
  • Hamburg City Hall - 24 min walk
  • St. Michaelis Church - 35 min walk
  • Hamburg Wholesale Market - 6 min walk
  • CHOCOVERSUM - 14 min walk
  • Museum of Arts and Crafts Hamburg - 15 min walk

Getting around

  • Hamburg (HAM) - 21 min drive
  • Hamburg Central Station - 18 min walk
  • Hamburg Dammtor Station - 8 min drive
  • Hamburg-Altona Station - 12 min drive
  • Berliner Tor Station - 20 min walk
  • Self parking (surcharge)

Recent reviews

Very Good 8.2 From 416 reviews

Mercure Hotel Hamburg City, Hamburg
Cute hotel ....
I ended up staying here two days longer than expected. The staff is friendly. But that just meant they smiled as they dropped the ball. Our room was never cleaned. The shower didnt drain. Ask for more towels?..Be prepared to wait or go to the basement to get them yourself as I did. It's really a neat place. Just seems they are more concerned with the restaurant downstairs than the hotel portion . After I that u can't say I wouldn't stay here again. But there has to be better options.
Cary, us5 night family trip
Mercure Hotel Hamburg City, Hamburg
Great hotel within walking distance to center
We chose to stay at Mercure Hotel Hamburg City once again. The hotel is very nice. The service is great. They have a wonderful breakfast and great cocktails. If you do not feel like walking back into town, we recommend the hotel restaurant. You can easily walk into the town center in about 15 minutes. The hotel is by Mittel Kanal, which is very nice. You will not find shopping og dining in the immediate area, however. In Hamburg you do a lot of walking anyway!
Kurt, us2 night romance trip
Mercure Hotel Hamburg City, Hamburg
5* stay
The hotel was very good we will be going back ,staff were very helpful,all the services was good to ,shower and coffee machine was the best personal touch
Denise, gb3 night romance trip
Mercure Hotel Hamburg City, Hamburg
Good hotel, maybe more for businesss than leisure
Should maybe be titled 'city south' not city centre as it is a good 15-20 min walk to the centre, but a 5 min walk from s-Bahn which has good transport links to anywhere in Hamburg you'd want to go. Rooms nice, everything provided including free safe. Hotel lobby clean, coffee shop on site and good food available at reasonable prices.
Thomas, gb4 night trip with friends
Mercure Hotel Hamburg City, Hamburg
Very Good8.0
great location
great hotel for sightseeing, service was good and hotel was clean
Julia, gb1 night family trip

See all reviews

Mercure Hotel Hamburg City, Hamburg

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