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Hyatt Place Charlotte/Arrowood, Charlotte

3 stars
7900 Forest Point BlvdCharlotteNC28273United States of America
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Excellent4.4 / 5
WiFi
Good internet service
Location
Great location
Value
Best value for money
Wellness
Wellness & sports facilities could be improved
672See all 672 Hotels.com reviews
From 550 reviewsTripAdvisor Traveller Rating

Hyatt Place Charlotte/Arrowood, Charlotte

from $105
  • Room, 1 King Bed (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Double Beds (High Floor)
  • Double Room, 2 Double Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hyatt Place Charlotte/Arrowood
  • Hyatt Place Charlotte/Arrowood Charlotte
  • Hyatt Place Charlotte/Arrowood Hotel
  • Hyatt Place Charlotte/Arrowood Hotel Charlotte

Policies

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Hyatt Place Charlotte/Arrowood, Charlotte’s small print

Also known as

  • Hyatt Place Charlotte/Arrowood
  • Hyatt Place Charlotte/Arrowood Charlotte
  • Hyatt Place Charlotte/Arrowood Hotel
  • Hyatt Place Charlotte/Arrowood Hotel Charlotte

Policies

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 672 reviews

Hyatt Place Charlotte/Arrowood, Charlotte
Poor1.0 / 5
Sorry Staff
The stay started off well. Sat I came back to my room at 3am I went to my car to retrieve an item when I tried to get in my room my card wouldn't work. I went to the front desk and spoke with a short older white female (don't remember her name). she apologized and gave me new key cards. I tried the new key card and the door still wouldn't open. after 3 unsuccessful tries the lady comes upstairs and try herself. when she couldn't get in the room with the master key she tells me maintenance is not on site and she would have to switch me rooms. After an hour of being locked out my room the older lady put us in a equivalent room stating she would take off the day for " inconvenience". check out sunday and my bill was still the same. when I went to speak to front desk that's when I met IGNORANT aaron. I explained the situation and he tells me 1. nothing was wrong with the door it was a security feature on the door which locked me out 2 the older female was new and she didn't know what she was doing 3 since she gave me a new room I would not have anything comp from the bill. Aaron then proceeds to get loud disrespectful as he continues to lie about the security feature on the door. Per aaron if someone is inside the room the door will not let you in. Not only is that a fire hazard ( I'm in public safety) this is the only hotel I know with this feature. I will never recommend this hotel due to rude Aaron and his lies.I was so embarrassed due to him being extremely loud and rude.
2 night family trip
Hyatt Place Charlotte/Arrowood, Charlotte
Good3.0 / 5
Convinient location
Breakfast was cheap and bad.
2 night family trip
Hyatt Place Charlotte/Arrowood, Charlotte
Excellent4.0 / 5
Easy, convenient, and friendly.
1 night family trip
Hyatt Place Charlotte/Arrowood, Charlotte
Outstanding5.0 / 5
Great place
Staff was amazing and friendly. Very helpful even though I had a brief stay there.
1 night trip
Hyatt Place Charlotte/Arrowood, Charlotte
Good3.0 / 5
Nice rooms but not great customer service
Room was great, very spacious, well cleaned, with good amenities. Customer service leaves something to be desired, there seems to be only one person working at a time, in charge of front desk, bar and food. One of the staff was rude to us when we were placing a food order. Food was hit or miss, salad and cheese plate were good, hamburger was clearly a frozen patty that had been microwaved. When we left feedback with the manager during checkout he didn't offer to discount our meal in any way.
1 night romance trip

See all reviews

Hyatt Place Charlotte/Arrowood, Charlotte

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