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The Ritz-Carlton, Osaka

Photo gallery for The Ritz-Carlton, Osaka

Exterior
Indoor pool
Frette Italian sheets, down duvets, minibar, in-room safe
Lobby lounge
View from property

Overview of The Ritz-Carlton, Osaka

The Ritz-Carlton, Osaka

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Umeda Sky Building
9.4 out of 10 Exceptional
9.4/10 Exceptional

920 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service

Room options

About this area

What's nearby

  • In Umeda
  • Umeda Sky Building - 15 min walk
  • Orix Theater - 32 min walk
  • Grand Front Osaka Mall - 1 min drive
  • Osaka International Convention Center - 2 min drive
  • Osaka Castle Park - 4 min drive
  • Amerikamura - 4 min drive
  • Kyocera Dome Osaka - 5 min drive
  • Dotonbori - 5 min drive
  • Osaka-jō Hall - 6 min drive
  • Kuromon Ichiba Market - 5 min drive

Getting around

  • Osaka (ITM-Itami) - 18 min drive
  • Osaka (KIX-Kansai Intl.) - 54 min drive
  • Kobe (UKB) - 58 min drive
  • Osaka Station - 9 min walk
  • Shin-Fukushima Station - 9 min walk
  • Kitashinchi Station - 10 min walk
  • Nishi-Umieda Station - 5 min walk
  • Fukushima Station - 6 min walk
  • Umeda Station (Hanshin) - 8 min walk

Restaurants

  • スプレンディード - 2 min walk
  • スターバックス - 1 min walk
  • 屋上バー bee - 1 min walk
  • サイゼリヤ - 1 min walk
  • RAPHA OSAKA - 2 min walk
Map

About this property

The Ritz-Carlton, Osaka

At The Ritz-Carlton, Osaka, you'll be a short five-minute drive from Kyocera Dome Osaka and Dotonbori. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy, and La Baie, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and nice bathrooms. The property is only a short walk to public transportation: Nishi-Umieda Station is 5 minutes and Fukushima Station is 6 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 291 rooms
  • Arranged over 37 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 2100 per night)
  • On-site valet parking (JPY 5400 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bath seats
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Lever door handles

Room amenities

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Frette Italian sheets
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The Ritz-Carlton Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Baie – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required.
Xiang Tao – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Hanagatami – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Splendido – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
The Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 5047 for adults and JPY 2517 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for JPY 12650.0 per day

Parking

  • Self-parking costs JPY 2100 per night
  • Valet parking costs JPY 5400 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Ritz-Carlton Osaka Hotel
Ritz-Carlton Osaka
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

Frequently asked questions

Does The Ritz-Carlton, Osaka offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Osaka?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Osaka?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Osaka?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz-Carlton, Osaka?
Yes. Self-parking costs JPY 2100 per night. Valet parking costs JPY 5400 per day.
What are the check-in and check-out times at The Ritz-Carlton, Osaka?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Ritz-Carlton, Osaka and nearby?
The Ritz-Carlton, Osaka has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near The Ritz-Carlton, Osaka?
Yes, there are 4 on-site restaurants, featuring French cuisine.
What's the area around The Ritz-Carlton, Osaka like?
The Ritz-Carlton, Osaka is in Umeda, a short 5-minute walk from Nishi-Umieda Station and 9 minutes' walk from Grand Front Osaka Mall. Travellers love the hotel's prime location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Osaka Time
I was treated like royalty. Everyday I was greeted warmly by the Ritz Carlton team when I came in and went out. I had not been to Osaka for 12 years so, I had forgotten somethings. No worries. The staff researched places to go, restaurants, Shinkansen timetables, you name it. They made me feel like I was special even though I am just a regular Joe.
Shawn, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superior service, very friendly and helpful staff. Excellent restaurants on site
Diana, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Great service and wonderfully unique hotel.
Greg, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Service!
We had a group of 8 adults and 1 child so we constantly have to contact the concierge to help us book our van and book our reservations for dinner. The concierge team we superb! During our first dinner on our arrival night, the concierge team even called us at the restaurant to made sure if we needed any help. That was a real surprise. The housekeeping was really sweet too. We left the hotel after housekeeping usual hours. They cleaned up our room even though we didn’t contact them. That’s a plus for services. Overall, the hotel’s service was awesome, everyone in the hotel was very willingly to help. Would totally come back again.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

beautiful spacious room, clean, classy place. the staff are very courteous and professional.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Erasmo, 1-night trip
Verified Hotels.com guest review

4/10 Fair

A little bit for from big shipping centers . Two much price /room compared with everything
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathan, 3-night trip
Verified Hotels.com guest review