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NH New York Jolly Madison Towers, New York

3.5 stars3.5 stars
22 East 38th StreetNew YorkNY10016United States of America
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Good3.4 / 5
Room
Room needs to be improved
Location
Great location
Value for money
Fairly good value for money
Vibe
Vibe is not too good
1149See all 1,149 Hotels.com reviews
From 2,522 reviewsTripAdvisor Traveller Rating

NH New York Jolly Madison Towers, New York

from $92
  • Superior Room
  • Standard Room
  • Superior Double Room Single Use, View
  • Family Room
  • Superior Room, 1 King or 1 Queen Bed, City View
  • Superior Double Room (Single Use)
  • Junior Suite
  • Standard Double Room (Single Use)
  • Deluxe Room (Single Use)
  • Deluxe Room, City View
  • Deluxe Room, View (Single Use)
  • Family Room (Single Use)
  • Family Room, 1 Full or 2 Twin Beds (Single Use)
  • Deluxe Room
  • Superior Double Room Single Use, 1 Full or 2 Twin Beds, View
  • Deluxe Room, 1 Full or 2 Twin Beds, View (Single Use)

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 10 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • Discounted offsite parking

Other information

  • Smoke-free property

Also known as

  • Hotel Jolly Madison Towers
  • Madison Towers Hotel
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  • Madison Jolly Towers

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Deposit: USD 25.00 per day

Optional extras

Valet parking costs USD 65 per day

Parking is available nearby and costs USD 47.00 per 24 hours

Pets are allowed for an extra charge of USD 27.00 per pet, per night

In the hotel

Working away
  • Number of meeting rooms - 4
  • Meeting rooms 4
  • Conference space size (feet) - 463
  • Conference space size (meters) - 43
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1923
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

NH New York Jolly Madison Towers, New York’s small print

Also known as

  • Hotel Jolly Madison Towers
  • Madison Towers Hotel
  • Hotel Jolly Madison New York
  • Jolly Hotel New York
  • Jolly Hotel Nyc
  • Jolly Madison Hotel New York
  • Jolly Madison New York
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  • Jolly Madison Towers Hotel
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  • Jolly Hotel Madison
  • Jolly Hotel Madison Towers
  • Jolly Hotel Madison Towers New York
  • Jolly Madison
  • Jolly Madison Hotel
  • Jolly Madison Towers
  • Jolly Madison Towers New York
  • Madison Jolly Towers

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Deposit: USD 25.00 per day

Optional extras

Valet parking costs USD 65 per day

Parking is available nearby and costs USD 47.00 per 24 hours

Pets are allowed for an extra charge of USD 27.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 1149 reviews

NH New York Jolly Madison Towers, New York
Outstanding5.0 / 5
Great stay
Great location! Everything is close by. Good food around and close stations. Recommend it!
3 night family trip
NH New York Jolly Madison Towers, New York
Good3.0 / 5
Jolly? Not so much.
The staff at the desk were very friendly, and very nice...both during check-in and check-out. Unfortunately, the hotel itself needs some serious renovation. I didn't know until I was checking in that there was no refrigerator access/room service/etc. due to "renovations." I never saw or heard any renovations occurring. My room was substandard. Though in a corner, away from the elevator which I had requested...the bed was terrible, the sheets threadbare, the pillows hard as a rock, and the "extra blanket" was heavier than the one on the bed. The heat in the room is in the wall, old school motel style with no thermostat on the wall. The TV was a tube, fuzzy, and ridiculous. It was VERY loud on the street (I'm used to that in NY) but I think it had to do with the windows. There was one small dresser--in the closet--that resembled a night stand. There were no accessible outlets in the room except for the one at the desk. Everything else was behind something. The bathroom was "okay," but super shabby. The toilet was very low to the ground--the bath/shower only had that old 1/2 glass, and it was in serious need of repainting/recaulking. It is obvious that the entire hotel needs an overhaul, and once that's done I think it will be a better destination of a boutique. They should look at Marriott's Lexington or Algonquin to see how a smaller, older, once amazing hotel can be renovated and made amazing again.
5 night trip
NH New York Jolly Madison Towers, New York
Poor1.0 / 5
Deteriorating conditions. Once was nice
Stayed here years ago it was quite nice, I was appalled at how the hall carpets were shabby. The 3rd floor spa was closed and unavailable. The mattress in the bed was horrible I won't come back.
1 night romance trip
NH New York Jolly Madison Towers, New York
Excellent4.0 / 5
Great Location with friendly staff
Great location! Close to the garment District and Time Square besides the staff was friendly and helpful.
2 night trip with friends
NH New York Jolly Madison Towers, New York
Good3.0 / 5
Not the best...
Quite disappointed by the room. First sight- the desk top had veneer lifting, curtain had hem torn and looked wrinkled, old TV with fuzzy reception. ANo bedspread, just red worn fleecy blanket. Bathroom was nice. Front clerk helpful. Would not recommend or stay again, sadly.
1 night family trip

See all reviews

NH New York Jolly Madison Towers, New York

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