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Excelsior Hotel, New York

3.5 stars
45 W 81st StNew YorkNY10024United States of America, 800-491-6126
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Excellent4.1 / 5
Location
Great location
Bar
Bar is awesome
Service
Fantastic service
Value
Fairly good value for money
1078See all 1,078 Hotels.com reviews
From 1,986 reviewsTripAdvisor Traveller Rating

Excelsior Hotel, New York

Hotel Info: 866-539-8117

from $220
  • Deluxe Suite, 1 King Bed
  • Classic Room, 2 Double Beds
  • Classic Double Room, 2 Double Beds (Museum View)
  • Classic Room, 1 Queen Bed (Museum View)
  • Deluxe Suite, 2 Double Beds (City View)
  • Classic Room, 1 Queen Bed
  • Superior Junior Suite, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 199 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Discounted offsite parking

Other information

  • Smoke-free property

Also known as

  • Excelsior Hotel
  • Excelsior Hotel New York
  • Excelsior New York
  • Excelsior New York City
  • Excelsior Hotel New York City

Optional extras

Self parking costs USD 30.00 per day

Parking is available nearby and costs USD 30 per 24 hours

Refrigerators are available for USD 10.00 per night

Rollaway beds are available for USD 20 per day

Buffet breakfast is offered for an extra charge of USD 17.00 per person (approximately)

Airport shuttle service is offered for an extra charge of USD From 30.00 per person (roundtrip)

WiFi is available in guestrooms for USD From 9.95 per night (rates may vary)

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Fitness facilities
  • Hiking/biking trails nearby
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Calle Ocho - This restaurant specializes in Cuban cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Excelsior Hotel, New York’s small print

Also known as

  • Excelsior Hotel
  • Excelsior Hotel New York
  • Excelsior New York
  • Excelsior New York City
  • Excelsior Hotel New York City

Optional extras

Self parking costs USD 30.00 per day

Parking is available nearby and costs USD 30 per 24 hours

Refrigerators are available for USD 10.00 per night

Rollaway beds are available for USD 20 per day

Buffet breakfast is offered for an extra charge of USD 17.00 per person (approximately)

Airport shuttle service is offered for an extra charge of USD From 30.00 per person (roundtrip)

WiFi is available in guestrooms for USD From 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 1078 reviews

Excelsior Hotel, New York
Excellent4.0 / 5
Gracious New York hotel in peaceful neighborhood
Very lovely European style hotel. Gracious and friendly staff. Rooms small and a bit dated, but bathrooms pretty.
1 night family trip
Excelsior Hotel, New York
Excellent4.0 / 5
Good location.
We have stayed at the Excelsior many times over the years and still find it best location-wise for our purposes.
2 night family trip
Excelsior Hotel, New York
Excellent4.0 / 5
Near museums on Upper West Side
I was attending a course at the Metropolitan Museum so this was relatively convenient. One elevator was out of service off and on so that created some problems. Otherwise, the hotel was satisfactory for its services. The last 2 nights I was there there were some very rowdy occupants in the room two doors down. Slamming doors, loud carrying on the hall way over a 3 hours period on the last night. I called the front and they attempted to calm the situation. At 3:30, it started again. These people were evicted in the morning but my last night's sleep was ruined. I talked to the front desk about this in the morning and got first barely an acknowledgment and then a slightly more gracious apology. The hotel restaurant has very nice Caribbean/Latin American food plus good mojitos. There is a subway stop just around the corner so it is convenient to use. The bed was very comfortable. The room could use a more useful chair, but it was ok. Other than the dreadful neighbors the last 2 nights, there was no street noise since I was on the back of the hotel. If you need to be near the American Museum of Natural History or the Metropolitan Museum across Central Park, this would be a convenient hotel.
4 night business trip
Excelsior Hotel, New York
Excellent4.0 / 5
The only problem was the oppressive heat which we tried to temper by running the cool air and having the window raised 3 inches which worked fine for sleeping. We didn't stay much in the daytimes and turned off the thermostat totally when not in the room. We actually got to know some neighborhood residents at Starbucks and saw them walking their dogs the next day. Lovely view from the 15th floor window - of Roosevelt Park Would have liked access to coffee. We borrowed a water heater and used Starbucks instant for an eye-opener. Nice hotel; good front desk
4 night romance trip
Excelsior Hotel, New York
Good3.0 / 5
Clean hotel
Very expensive and did not have the courtesy to offer free in-room coffee and Spanish channels. Cable service very poor.
1 night romance trip

See all reviews

Excelsior Hotel, New York

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