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All properties in San Jose, San Jose (province), Costa Rica
1 room, 2 adults

Auténtico Hotel, San Jose

3-star3 stars
Ave 5 and 7, Calle 40, Sabana Norte, San Jose, San Jose, 0, Costa Rica

3-star hotel with outdoor pool, near Sabana Park
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Great hotel. Quiet. Friendly, helpful staff.Mar 16, 2020
  • This was my second time staying here and it was great to see a lot of the same staff. I…Mar 8, 2020

Auténtico Hotel, San Jose

from $59
  • Junior Suite, 2 Queen Beds
  • Deluxe Double Room
  • Deluxe Twin Room, 1 Bedroom

What’s around Auténtico Hotel, San Jose

Landmarks

  • Heart of San Jose
  • Sabana Park - 3 min walk
  • Costa Rica National Stadium (Estadio Nacional de Costa Rica) - 19 min walk
  • Morazan Park - 30 min walk
  • National Park - 37 min walk
  • Museum of Costa Rican Art - 14 min walk
  • Estadio Nacional - 16 min walk
  • Mercado Central - 23 min walk

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 17 min drive
  • San Jose (SYQ-Tobias Bolanos Intl.) - 8 min drive
  • San Jose Contraloria Station - 13 min walk
  • San Jose Cemetery Station - 20 min walk
  • San Jose Sabana Station - 24 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-7:00 PM
  • Check-out time is noon
The front desk is open daily from 6:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

Other information

  • Smoke-free property

About the property

Auténtico Hotel is just 4.3 mi (6.9 km) from the airport and offers a shuttle (available 24 hours) for CRC 17700 per person one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at Mastico, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms offer LED TVs and room service. Fellow travelers say good things about the helpful staff and breakfast.

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Free pool cabanas
  • Ecotours nearby
  • Golfing nearby
Working away
  • Meeting rooms
  • Conference center
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Mastico - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Auténtico Hotel, San Jose’s small print

Also known as

  • Auténtico Hotel
  • Auténtico Hotel San Jose
  • Auténtico San Jose
  • Autentico Hotel Costa Rica/San Jose
  • Auténtico Hotel Hotel
  • Auténtico Hotel San Jose
  • Auténtico Hotel Hotel San Jose

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 9 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Safes in guestrooms can be used for an extra charge

    Full breakfast is offered for an extra charge of CRC 6000 for adults and CRC 6000 for children (approximately)

    Airport shuttle service is offered for an extra charge of CRC 17700 per person (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Auténtico Hotel, San Jose

    • Does Auténtico Hotel offer free cancellation for a full refund?
      Yes, Auténtico Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is there a pool at Auténtico Hotel?
      Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
    • Are pets allowed at Auténtico Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Auténtico Hotel?
      You can check in from 2:00 PM to 7:00 PM. Check-out time is noon.
    • Are there restaurants at or near Auténtico Hotel?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Auténtico Hotel?
      Yes, an airport shuttle is available. The charge is CRC 17700 per person one-way.

    Recent reviews

    Very Good 8.2 From 196 reviews

    Exceptional 10.0
    Good Hotel
    very nice stay. Friendly and helpful staff. Good Restaurant
    William L, us1 night trip
    Good 6.0
    Average hotel
    The staff were very helpful and pleasant. The hotel itself was clean but a little outdated. The room was clean but maybe a little smaller than average. Not much space in the bathroom or shower. The breakfast buffet was very basic and the scrambled eggs were a little runny for my taste. Overall this is an average to good hotel and I would recommend but I would have liked a few improvements.
    Ramiro R., us7 night trip
    Fair 4.0
    Dont let the pool photos fool you... go elsewhere
    The pool photos look great but dont let that fool you. I'm not really happy with this hotel. Its costa rica and the price is cheap so my expectations were not high. But the front desk is rude and the check in is really bad. you will not get early or at 2pm trust me... they will make you wait...seems from all of the comments the construction is going on forever... The hammering all day long was not peaceful if you want to sit but the pool.. the location in not good - nothing to walk to... they really dont seem to care
    us1 night business trip
    Exceptional 10.0
    Last 2nights before flying home to Canada
    It was reasonably priced, very clean and comfortable, food was Good and the pool was a nice touch Location location location 👍
    Cindy, us2 night romance trip
    Very Good 8.0
    Arrived late. Treated very professionally and kind. Breakfasts were great. Clean hotel.
    Paul, us1 night business trip
    Exceptional 10.0
    The minute we arrived we were greeted by Brayan C. Im not sure how to spell his last name He was so friendly. I told him we wanted to take a tour and he arranged everything. It was a very nice tour. And when we returned from our wonderful tour who is at the front desk to greet us? Wonderful Brayan. On our last night at the hotel I told him we needed a taxi and a wake up call at 5:00 & again he arranged everything, but what really made us feel at home was his generosity of making sure that we did not go on an empty stomach he prepared for us a goody bag. !!! So COOL. !! thank you Brayan
    Daisy, us3 night trip with friends
    Exceptional 10.0
    We have stayed at this hotel several times over the years. This past month they had a very necessary renovation going on. It is a very good value for the money. The breakfast is fresh, and very good quality. The service at the hotel is also very good; most of the front desk is a bilingual, as well as the restaurant staff which is helpful. The area is very convenient for business downtown, and about a half an hour away from the airport. The neighborhood it’s self is not that exciting to walk around, but there is proximity to a couple of good Argentinian and Brazilian restaurants
    Virginia, us1 night trip with friends
    Fair 4.0
    It's a dive! Thumbs down!
    I was not impressed! The shower leaked all over the floor making it almost impossible not to fall and get hurt! Not worth the money!
    Wendy, us1 night family trip

    Auténtico Hotel, San Jose

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