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All properties in Jakarta, Special Capital Region of Jakarta, Indonesia
1 room, 2 adults

Grand Hyatt Jakarta

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350, Indonesia

Luxury hotel with outdoor pool, connected to a shopping center, near Grand Indonesia
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Best locationDec 6, 2019
  • Loved it. Great property with great facilities. Food in the restaurants and the lounge…Nov 19, 2019

Grand Hyatt Jakarta

from $100
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Room, 1 King Bed (Club Access)
  • Grand, Suite
  • Premier Suite
  • Room, 1 King Bed (Bundaran View)
  • Room, 2 Twin Beds (Bundaran View)
  • Deluxe Room, 1 King Bed (Bundaran View)
  • Deluxe Room, 2 Twin Beds (Bundaran View)
  • Room, 1 King Bed (Club Access, Bundaran View)
  • Deluxe Room, 1 King Bed (Club Access, Bundaran View)
  • Capital Suite
  • Suite (Capital, Bundaran View)
  • Deluxe Room, 1 King Bed (Club Access)
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Family Room, 1 King Bed with Sofa bed, City View (Deluxe)
  • Family Room, 1 King Bed with Sofa bed (Deluxe, Bundaran View)
  • Grand Suite (Bundaran View)

What’s around Grand Hyatt Jakarta

Landmarks

  • Heart of Jakarta
  • Grand Indonesia - 7 min walk
  • Thamrin City Shopping Mall - 18 min walk
  • National Monument - 29 min walk
  • Pasar Baru - 39 min walk
  • Plaza Indonesia - 1 min walk
  • Bundaran Hi - 2 min walk
  • Sarinah Mall - 8 min walk

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 27 min drive
  • Jakarta Sudirman Station - 12 min walk
  • BNI City Station - 17 min walk
  • Jakarta Karet Station - 20 min walk
  • Stasiun MRT - Setiabudi - 22 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 424 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured onsite self parking

  • Secured covered onsite valet parking (USD 15 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7556
  • Conference space size (meters) - 702
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1991
  • Elevator
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Handrails in stairways
  • Wheelchair-width doorways
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 45-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Grand Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.

C's Steak And Seafood - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fountain Lounge - This café serves light fare only. Open daily.

Burgundy - This wine bar serves dinner and light fare. Open daily.

Poolside restaurant - This restaurant is located by the pool. Open daily.

Grand Hyatt Jakarta’s small print

Also known as

  • Grand Hyatt Jakarta
  • Grand Hyatt Jakarta Hotel
  • Jakarta Grand Hyatt
  • Grand Hyatt Jakarta Hotel Jakarta
  • Hyatt Jakarta
  • Jakarta Hyatt
  • Grand Hyatt Jakarta Hotel
  • Grand Hyatt Jakarta Jakarta
  • Grand Hyatt Jakarta Hotel Jakarta

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Covered valet parking costs USD 15 per day

Rollaway beds are available for USD 31.0 per night

Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 460000 per vehicle (one-way, Maximum occupancy 4)

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hyatt Jakarta

  • Does Grand Hyatt Jakarta offer free cancellation for a full refund?
    Yes, Grand Hyatt Jakarta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Hyatt Jakarta?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Hyatt Jakarta?
    Yes, there's free self parking.
  • Is there a pool at Grand Hyatt Jakarta?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Grand Hyatt Jakarta?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Grand Hyatt Jakarta?
    You can check in from 2 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Grand Hyatt Jakarta?
    Yes, there are 4 onsite restaurants, featuring pool views and poolside dining. Nearby restaurants include C's Steak & Seafood Restaurant (3-min walk), Cork & Screw (3-min walk), and Bengawan (3-min walk).
  • Is airport shuttle service offered by Grand Hyatt Jakarta?
    Yes, an airport shuttle is available. The charge is USD 460000 per vehicle one-way.
  • What is there to do at Grand Hyatt Jakarta and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes aerobics and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Grand Hyatt Jakarta also has a fitness center and a garden.

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Recent reviews

Superb 9.0 From 130 reviews

Exceptional 10.0
The staff is very professional, kind and helpful. Outstanding customer service.
Max, us3 night business trip
Exceptional 10.0
It is a five star hotel standard
Grand Hyatt Hotel is our favorite hotel
anggriani, us1 night family trip
Exceptional 10.0
Good location at the heart of Jakarta
Good location & the hotel is connected to the shopping mall. It was a very comfortable stay for us. The room is very big & spacious. Helpful & friendly staff. Great place to stay.
Sarinah, us3 night family trip
Very Good 8.0
The Staff is very courteous, friendly and alert. I am a frequent visitor of the Grand Hyatt Jakarta. Makes me feel at home. The athletic facilities are outstanding, especially the pool, gym and spa.
Robert, us3 night trip
Exceptional 10.0
AAA+++++++
us4 night trip
Good 6.0
Our stay during pandemic 2021
Because of this pandemic, i chose grandhyatt because of the heAlth protocole and close to plaza indonesia, mall with best health protocole. Everything was perfect even the hotel staff all perfect for health protocole . But, our room, the cleaning staff only tidy up the bed. They even forgot to give us new showergel. The bar , not even got clean , my used cup and everything still there. Quite dissapointed with these for grandhyatt standard
id3 night family trip
Exceptional 10.0
Very nice
Juan, id2 night family trip
Very Good 8.0
8 of 10
great hotel...location was perfect..need some renovation on carpet and the wall before you go to your room.....service quite pleasing and look forward to stay with you again
ishah, au3 night trip
Exceptional 10.0
Excellent stay.
Stayed for a couple of nights bringing my Indonesian in-laws from out of town. Really good staff and a great central oasis in Jakarta. Recommend the club access package.
Anthony P M, hk2 night family trip
Very Good 8.0
The staff at the hotel are excellent and there is a good range of restaurants. The rooms are large but I did find the beige carpet and furniture a bit in expiring however the beds are super comfy.
gb18 night business trip

Grand Hyatt Jakarta