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All properties in Santa Cruz de Tenerife, Santa Cruz de Tenerife, Canary Islands, Spain

Urban Anaga Hotel

4-star Santa Cruz de Tenerife hotel with restaurant, connected to a shopping center

From
$96

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    Calle Imeldo Seris 19, Santa Cruz de Tenerife, 38003, SANTA CRUZ DE TENERIFE, Spain
    9.0.Superb.
    • It wasn't clean enough, stuff do not speak English. I guess Hotel is getting high…

      Nov 11, 2020

    • Excellent location, close to most attractions, but the street noise resulting from the…

      Feb 24, 2020

    See all 48 reviews

    Enhanced health and safety measures

    This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Property is cleaned with disinfectant
    • Staff wears personal protective equipment
    • Property confirms they are implementing enhanced cleaning measures
    • Shield between guests and staff in main contact areas
    • Social distancing measures are in place
    • Protective clothing is available to guests
    • Masks are available to guests
    • Gloves are available to guests
    • Individually-wrapped food options are available
    • Guests are provided with free hand sanitizer

    Guests rated location

    Walkable
    Convenient
    Shopping
    Dining options
    Safe
    • Parking available
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 50 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • Rooftop terrace
    • Breakfast available

    For families

    • Private bathroom
    • Free toiletries
    • Daily housekeeping
    • Hair dryer
    • Blackout drapes/curtains
    • Elevator

    What’s around

    • Heart of Santa Cruz de Tenerife
    • La Recova Art Center - 2 min walk
    • Guimera Theater - 2 min walk
    • Nuestra Senora de la Concepcion Church - 3 min walk
    • Plaza Iglesia - 3 min walk
    • San Francisco de Asis Parish - 3 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Double Room
    • Executive Double Room
    • Family Room

    What’s around

    Landmarks

    • Heart of Santa Cruz de Tenerife
    • La Recova Art Center - 2 min walk
    • Guimera Theater - 2 min walk
    • Nuestra Senora de la Concepcion Church - 3 min walk
    • Plaza Iglesia - 3 min walk
    • San Francisco de Asis Parish - 3 min walk
    • Plaza de Espana - 3 min walk
    • Municipal Museum of Fine Arts - 4 min walk
    • La Naturaleza y El Hombre Museum - 5 min walk
    • Archeological Museum - 5 min walk
    • Nuestra Senora del Pilar Parish - 6 min walk

    Getting around

    • Santa Cruz de Tenerife (TFN-Tenerife North) - 31 min drive
    map
    See on map
    Calle Imeldo Seris 19, Santa Cruz de Tenerife, 38003, SANTA CRUZ DE TENERIFE, Spain

    At a glance

    Hotel size

    • This hotel has 50 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Guests will receive an access code.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas

    Parking

    • Onsite parking limited

    Other information

    • Smoke-free property

    About the property

    Take in the views from the rooftop terrace when you stay at Urban Anaga Hotel. Guests looking for a bite to eat can check out Anastasia, which serves Mediterranean cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms at this upscale hotel offer up nice touches like memory foam beds with down comforters.
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Working away

    • Business center
    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2019
    • Elevator
    • Rooftop terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Iron/ironing board (on request)

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Memory foam mattress

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Anastasia - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 11 for children (approximately)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Policies

    Only registered guests are allowed in the guestrooms.

    This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

    Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • Urban Anaga Hotel Hotel
    • Urban Anaga Hotel Santa Cruz de Tenerife
    • Urban Anaga Hotel Hotel Santa Cruz de Tenerife

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Urban Anaga Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Parking spots may be limited.
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
    • Yes, Anastasia offers Mediterranean cuisine. Nearby restaurants include Baobab restaurant (3-min walk), El Lateral (3-min walk), and Compostelana (3-min walk).
    9.0.Superb.
    • 8.0.Very Good

      It’s a decent property with potential, but certainly not luxury. Not quite there. It’s new, yet our pillows and foot rest were stained (not sure why they were allowed to be put in a room). We left for a large part of the day and came back to an untidied room; we hadn’t indicated to leave it be. Sent messages/questions prior to arrival that went unanswered even though it was indicated that they were read. The in room amenities (shampoo, etc) were tiny bottles. No conditioner, no lotion. There are also good points. Everyone we spoke with were friendly. The room was large (albeit it empty and unfurnished) and the bed was comfortable. We enjoyed the location and walked everywhere we wanted. Be mindful the rooftop is not always open. Beautiful lobby and downstairs bar.

      3 night family trip, Feb 15, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      I had a great personal experience at this hotel. Very friendly staff, very comfortable bed, fantastic location, and very good cleaning services. Would definitely stay at again!

      Traveler, 3 night trip, Jan 26, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Business trip

      Would 100% stay again. Room was very spacious and clean. Brilliant location and friendly staff

      1 night business trip, Jul 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Fab urban hotel

      Great location, fab restaurant and roof bar. Modern, clean and comfortable

      Paul, 3 night trip, Nov 29, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      Nice hotel, good location.

      A nice hotel, good location and great rooftop bar.

      1 night business trip, Nov 3, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      ed the night

      Last second booking due to hotels.com booking us into a hotel that was closed! Literally stood outside to see if it was open and booked.we couldn’t have been better looked after.Even upgraded our room Breakfast had to be room service due to the Covid 19 rules but was great

      Wayne, 1 night trip, Jun 1, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      It is well positioned for parking at Plaza Espana, right on the tramline, lots of local restaurants close by, supermarket close by, a short walk to many of the interesting buildings and other amenities. Easy to drive to the highways to other parts of the Island. If one was a dedicated hiker, close to the Anaga protected area. Unfortunately, because of the COV-19 the restaurant was not accessible.

      Bernard, 13 night romance trip, Mar 8, 2020

      Verified Expedia guest review

    • 4.0.Fair

      Disappointing experience

      We have stayed at this hotel on a few occasions and enjoyed it, the service was very good and staff very pleasant. However on this occasion we were extremely disappointed as we were placed on the 5 th floor next to the lift and there was extremely loud music all night which kept us awake until 5.30 am. I think more thought could have been given to the room we were allocated with the knowledge a function was being held on the roof terrace. Unfortunately this experience has put me off staying at the hotel again.

      1 night trip, Mar 7, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      nice stay

      New hotel in great location. Due to carnival one of its best assets- the rooftop bar- was closed though. I was lucky to have internal room so no noise from carnival at all

      Sonja, 3 night business trip, Feb 28, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Lovely

      Booked this hotel for its central location. Was not disappointed, various bars restaurants and shops and all the touristy sights within walking distance. Lovely boutique hotel , had 2 rooms both very large, lovely bathrooms with all the free toiletries you need , including razor and toothbrush which was replaced daily. We had a kettle and coffee machine and safe. Great little bar on ground level. Rooftop bar but was closed when we were there. Would highly recommend.

      Sarah, 3 night family trip, Feb 24, 2020

      Verified Hotels.com guest review

    See all 48 reviews