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DoubleTree by Hilton Chattanooga

4-star hotel in Downtown Chattanooga with restaurant and bar/lounge

  • Free WiFi
From
$147

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407 Chestnut St, Chattanooga, 37402, TN, United States of America
8.6.Fabulous.
  • Room wasn’t ready until 4PM. The beds were ok but the pillows were all horrible and felt…

    Oct 9, 2021

  • Parking is outrageous for the price you already pay for the stay …. $18 and it’s right on…

    Oct 9, 2021

See all 570 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Easy parking

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 186 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Free area shuttle
    • Seasonal outdoor pool

    For families

    • Microwave
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Downtown Chattanooga
    • Chattanooga Regional History Museum - 1 min walk
    • Creative Discovery Museum - 1 min walk
    • Jack's Alley - 3 min walk
    • AT&T Field - 4 min walk
    • Chattanooga Riverfront - 4 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 King Bed, Non Smoking
    • Standard Room, 2 Queen Beds, Non Smoking
    • Room, 2 Queen Beds, Accessible, Non Smoking
    • Room, 1 King Bed, Accessible, Non Smoking
    • Suite, 1 King Bed with Sofa bed, Non Smoking
    • Suite, 1 King Bed, Non Smoking
    • Suite, Non Smoking
    • Suite
    • Suite, 1 King Bed, Accessible, Non Smoking
    • Room, 1 King Bed, Accessible, Non Smoking

    What’s around

    Landmarks

    • In Downtown Chattanooga
    • Chattanooga Regional History Museum - 1 min walk
    • Creative Discovery Museum - 1 min walk
    • Jack's Alley - 3 min walk
    • AT&T Field - 4 min walk
    • Chattanooga Riverfront - 4 min walk
    • Chattanooga Visitors Center - 4 min walk
    • Tennessee Aquarium - 6 min walk
    • Tivoli Theatre - 7 min walk
    • Market Street Bridge - 9 min walk
    • Tennessee River - 9 min walk

    Getting around

    • Chattanooga Metropolitan Airport (CHA) - 14 min drive
    • Free area shuttle
    Profile: Downtown Chattanooga

    Profile: Downtown Chattanooga

    Downtown Chattanooga is acclaimed for its aquarium and museums, and visitors here can explore Chattanooga Riverfront and Tennessee Aquarium. This historical neighborhood in Chattanooga is well-known for its riverfront, entertainment, and restaurants.

    Appreciated for its art, this neighborhood's cultural attractions include Tivoli Theatre and Coker Tire Museum. Check out popular landmarks such as Miller Plaza and Chattanooga Visitors Center, and enjoy the area's historical sites.

    map
    See on map
    407 Chestnut St, Chattanooga, 37402, TN, United States of America

    At a glance

    Hotel size

    • This hotel has 186 rooms
    • This hotel is arranged over 13 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-in

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (USD 18 per night; includes in/out privileges)
    • Onsite valet parking (USD 18 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Segway rental/tour nearby
    • Water skiing nearby

    Working away

    • Business center
    • Number of meeting rooms - 9

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1972
    • Elevator
    • ATM/banking
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Cable TV channels
    • MP3 docking station

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Recreation

    Nearby

    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Segway rental/tour nearby
    • Water skiing nearby

    Fees & policies

    Optional extras

    • Full breakfast is offered for an extra charge of USD 16.95 for adults and USD 7.95 for children (approximately)

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Self parking costs USD 18 per night with in/out privileges
    • Valet parking costs USD 18 per night with in/out privileges

    Pool, spa, and gym (if applicable)Pay at property

    • Pool access available from 11:00 AM to 8:00 PM
    • The seasonal pool is open from May to September

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Chattanooga DoubleTree
    • DoubleTree Chattanooga
    • DoubleTree Hilton Chattanooga
    • DoubleTree Hilton Hotel Chattanooga
    • Hilton DoubleTree Chattanooga
    • DoubleTree Hilton Chattanooga Hotel
    • DoubleTree by Hilton Chattanooga Hotel
    • DoubleTree by Hilton Chattanooga Chattanooga
    • DoubleTree by Hilton Chattanooga Hotel Chattanooga

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, DoubleTree by Hilton Chattanooga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 18 per night. Valet parking costs USD 18 per night. Electric vehicle charging is available.
    • Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 8:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Hair of the Dog (3-min walk), Big River Grille & Brewing Works (4-min walk), and Blue Water Grille (4-min walk).
    • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy amenities like a seasonal outdoor pool and a 24-hour fitness center.
    8.6.Fabulous.
    • 6.0.Good

      Double Tree needs to spruce up in Chattanooga

      We had a room on the 10 Th floor and the odor was overwhelming as well as the noise of the AC. The bathroom was well used and needs updating as well as all furniture. We stayed only one night, might have asked for a different room otherwise. Breakfast was not in restaurant as they are closed on Monday’s and Tuesday’s. Valet was not onsite when we arrived but showed up a bit later. The receptionist was friendly but had back to back shifts 11 am to 11 pm and 7 am to 7 pm. Disappointed in double tree as the brand.

      Andrea, 1 night trip, Oct 3, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Hospitality Horror

      The stay at this hotel was truly terrible-We booked a room with a tub and paid an elevated rate due to the Ironman race-Once we checked into our room we realized there was no tub-I spoke with the front desk and advised I could downgrade my room if I wanted a tub-Now please explain to me how anyone in their right mind would do that-The manager and staff member were almost annoyed that I would be upset that I didn’t receive what I paid for and I was essentially shooed away-With it being our wedding anniversary we vowed to make sure that it didn’t ruin our trip-We left for dinner and came back to sit at the bar for a drink-We literally sat down and for about 10 minutes no one was there to assist someone finally came up and walked behind the bar and never spoke to me or my husband-So we went to our room and attempted to order room service and was told that the hotel was short staffed and they had cookies available-I understand that this time in the world is crazy for all but this is the industry for hospitality and this was less than mediocre.

      Christie, 1 night trip, Sep 25, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very friendly staffs. I just wished the bar area was open on Sunday.

      Ihab, 3 night trip, Sep 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice stay

      Staff was friendly, good location for area attractions, quiet

      Paula, 1 night trip, Sep 23, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      First non 10 I've given in along time.

      Overall was great. Older gentlemen made breakfast great with no help. No place to eat dinner in motel. Employees great except for one. The checkin was awful with a very inconsiderate. Person working desk. If you check my reviews. They are mostly 10, but I cant because of my checkin.when you are working in a motel, know your job and the area. The valet help us, because he knew his job. One person, set the attotude for the stay and I had 2 rooms booked. The other employees we amazing. ALSO, closed party at the pool and patio. So we couldn't use. I understand employee shortage. The man running the breakfast deserves a bonus, since his waitress was late or a no show. He did a great job.

      Sue, 3 night business trip, Sep 14, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      The elevators were broken which made departure long and difficult. It seemed like ownership wasn’t taking care of the property. The staff was doing the best they could with a poor facility.

      Jeff, 1 night family trip, Sep 5, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Affordable downtown Chattanooga hotel.

      The Double Tree hotel in downtown Chattanooga is an affordable location perfect for families. The hotel is a 5 minute walk to the aquarium and several other downtown attractions and restaurants. We stayed in a King bed suite (1107) which was very spacious and had a comfortable bed. The room also had a separate living room and bedroom with TVs in both rooms. The living room has a pullout queen bed which is perfect for kids. The kitchen area has a microwave and small fridge. The bathroom was spacious and a safe was available in the bedroom. The hotel also has a small outdoor pool. The only negatives were that one of the two elevators was out of service for the two days we were there, the breakfast buffet was overpriced at $16 per person and we were never able to get additional room towels. Overall the Double Tree downtown Chattanooga is a slightly dated facility in a great location.

      Corinne, 1 night family trip, Sep 5, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      I was staying on room #609, it was clean but very noisy at night.

      Cristian, 2 night family trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      WONDERFUL HOTEL!!

      This was one of the nicest, clean, friendly & helpful Hotel I have stayed in! I highly recommend this Hotel while visiting Downtown Chattanooga!

      Beverly, 2 night family trip, Jul 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We had a great view of Lookout Mountain from our room. This trip was just myself and my 13 year old daughter. She liked everything about the hotel! All of the staff we encountered were very friendly and helpful. The buffet breakfast was well stocked (even when we got up late and got there towards the end). The hotel was within walking distance of the aquarium, river, and many local restaurants.

      Stephanie, 3 night family trip, Jul 27, 2021

      Verified Hotels.com guest review

    See all 570 reviews