• For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

• Airport shuttle service is offered for an extra charge of COP 65000 per vehicle

• If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

• Service animals exempt from fees
• Pet deposit: COP 150000 per stay

• Parking height restrictions apply

• Children under 18 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
• Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Guests can access their rooms with a mobile device.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

State tax ID – 12978490-7