Guests
All properties in Norwich, England, United Kingdom

The Maids Head Hotel

4-star hotel with restaurant, near Elm Hill

  • Free WiFi and free parking
From
$129

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

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1 / 84Suite - Guest Room
Tombland, Norwich, NR3 1LB, England, United Kingdom
9.0.Superb.
  • Staff is beyond courteous. They always go the extra distance to make sure you have…

    Jan 26, 2020

  • We stayed in a standard room, which was quite small for the cost. Corridors were noisy…

    Dec 2, 2019

See all 394 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Easy parking
Safe
  • Free parking
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 84 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Laundry service

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Norwich City Center
  • Elm Hill - 1 min walk
  • Norwich Cathedral - 1 min walk
  • Norwich Castle - 10 min walk
  • The Forum - 10 min walk
  • Norwich Riverside Walk - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Double or Twin Room
  • Standard Double Room
  • Suite
  • Single Room

What’s around

Landmarks

  • In Norwich City Center
  • Elm Hill - 1 min walk
  • Norwich Cathedral - 1 min walk
  • Norwich Castle - 10 min walk
  • The Forum - 10 min walk
  • Norwich Riverside Walk - 12 min walk
  • Norwich Theatre Royal - 12 min walk
  • Carrow Road - 19 min walk
  • University of East Anglia - 2.5 mi / 4 km
  • Earlham Park - 2.8 mi / 4.5 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 8 min drive
  • Norwich Station - 11 min walk
  • Salhouse Station - 11 min drive
  • Brundall Gardens Station - 12 min drive
map
See on map
Tombland, Norwich, NR3 1LB, England, United Kingdom

At a glance

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 1287
  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Satellite TV channels
  • IPad

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 14.00 for adults and GBP 7.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Cribs/infant beds are available for GBP 10 per night
  • Rollaway beds are available for GBP 20 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Maids Head
  • Maids Head Hotel
  • Maids Head Hotel Norwich
  • Maids Head Norwich
  • Maids Hotel
  • The Maids Head Hotel Hotel
  • The Maids Head Hotel Norwich
  • The Maids Head Hotel Hotel Norwich

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, WinePress at Wensum. Nearby restaurants include Wig And Pen (3-min walk), St Andrews Brewhouse (4-min walk), and Prince of Wales (4-min walk).
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
9.0.Superb.
  • 10.0.Exceptional

    We never stay anywhere else! It is a lovely, well run, wonderful, historic, hotel. It is also very convenient. We walk everywhere.

    8 night romance trip, Nov 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, lovely staff and very comfortable rooms

    Alex, 1 night trip with friends, Sep 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel in Norwich

    Lovely hotel, best location in Norwich! Don’t remember booking a suite, but it was incredible. And affordable on hotels.com!

    Ian, 1 night family trip, Aug 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great 800-year-old (though completely modern) hotel. Great location right in the middle of everything. Free parking was a great bonus. Great, friendly staff. Two minor complaints: like many old hotels, it is a a bit of a maze to get to one's room, and there is no lift. And the hallways in the residence areas were a bit worn. I was a bit nervous when we approached our room because of that, but the room itself was amazing.

    Timothy, 2 night romance trip, Aug 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great historical hotel especially location

    MILLIE, 2 night family trip, Jul 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel, room was very big and clean. Staff is amazing, very friendly and helpful, you feel right at home. Breakfast was very good and we had a marvelous dinner in the restaurant one night. Location of hotel is perfect, short walk to town, plenty of restaurants and stores nearby.

    6 night family trip, Jul 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Nice central location next to the Cathedral

    John D, 1 night romance trip, Jul 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best place to stay in Norwich

    Lovely old hotel in beautiful condition. The staff were very friendly, knowledgeable and profession. The next time I’m in Norwich I will definitely be staying here. It’s right in the middle of the old city, virtually in the shadow of the extraordinary cathedral. You will not be disappointed.

    Roger, 1 night romance trip, Apr 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Historic Gem in Norwich

    This hotel is a historic delight. Stayed there with my husband and 5 year old and they were extremely welcoming and helpful. The hotel is beautiful and interesting and in such a great location for the cathedral, the river walk and an easy walk into the city Centre. Food was great and we were very comfortable; our room was very clean. Highly recommend.

    1 night family trip, Apr 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location and very Clean

    Loved the location and how central it was with easy access to shops and restaurants. a short walk to Elm Hill and also probably about half a mile to the Market area. My only complaint was the lack of airconditioning coupled with the slightly heavy comforter for the spring weather. The room got really warm even with the windows open. Overall i would stay again because the hotel was well maintained, very clean and the staff were super friendly!

    Ivie, 1 night romance trip, Mar 27, 2019

    Verified Hotels.com guest review

See all 394 reviews