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1 room, 2 adults

Nairobi Serena Hotel, Nairobi

5-star5 stars
Kenyatta Avenue / Processional WayNairobiKenya

Luxury hotel in Nairobi with 2 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.6
Pool
Great pool
Food
Delicious food
WiFi
Good internet service
Vibe
Awesome vibe
40See all 40 Hotels.com reviews
From 942 reviewsTripAdvisor Traveller Rating

Nairobi Serena Hotel, Nairobi

from $267
  • Deluxe Room
  • Superior Room
  • Executive Suite
  • Suite, Garden Area
  • Business Suite

At a glance

Key facts

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 10 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Swim-up bar
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Cafe Magreb - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Pool Terrace and Bar - This café serves light fare only.

The Aksum Bar - Overlooking the garden, this lobby lounge serves light fare only.

The Mandhari - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Nairobi Serena Hotel, Nairobi’s small print

Also known as

  • Hotel Nairobi Serena
  • Hotel Serena Nairobi
  • Nairobi Hotel Serena
  • Nairobi Serena
  • Nairobi Serena Hotel
  • Serena Hotel
  • Serena Hotel Nairobi
  • Serena Nairobi
  • Serena Nairobi Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for KES 10200 per night

Buffet breakfast is offered for an extra charge of KES 3547 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 4000 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Nairobi Serena Hotel, Nairobi

Landmarks

  • Heart of Nairobi
  • Central Park - 4 min walk
  • Nairobi Gallery - 6 min walk
  • Teleposta Towers - 8 min walk
  • Kenyatta Mausoleum - 10 min walk
  • Uhuru Park - 11 min walk
  • City Market - 12 min walk
  • Parliament Building - 14 min walk

Getting around

  • Nairobi (WIL-Wilson) - 12 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 26 min drive
  • Nairobi Station - 23 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 40 reviews

Nairobi Serena Hotel, Nairobi
Exceptional10.0
Nairobi Serena
Wonderful hotel with gracious and helpful staff
Anna, us2 night romance trip
Nairobi Serena Hotel, Nairobi
Very Good8.0
Excellent Customer Service Wins the Day
The Nairobi Serena is conveniently located in the Central Business District (CBD) in Nairobi. To save time, I'd often walk to the KICC venue for meetings - it's about a 15 minute walk. I'd say that the best features of the hotel are the excellent customer service, Cafe Maghreb, and on-site spa facilities. The rooms are of a comfortable size and include gratis mini-bar, and tea/coffee making facilities. The bathrooms are average (3 out of 5)- in particular, the shower and toilet could be enhanced to match the quality of the room and status of the hotel. In summary - a solid 4 out of 5 overall for the hotel, with 5 out of 5 for the customer service and spa.
A Traveler, us4 night business trip
Nairobi Serena Hotel, Nairobi
Exceptional10.0
Waitng far a flight
Stayed while waiting for an early flight the next morning. Very nice hotel with an excellent dinning room and a great bar. Room was comfortable, clean and more than adequate in size.
A Traveler, us1 night romance trip
Nairobi Serena Hotel, Nairobi
Exceptional10.0
This is an amazing hotel - truly first class in all respects. Beautiful, outstanding service and wonderful food. We felt very spoiled and were sad to leave.
Donna K, us3 night family trip
Nairobi Serena Hotel, Nairobi
Exceptional10.0
Authentic Luxe
Good location- truly luxe
Geoff, us1 night business trip

See all reviews

Nairobi Serena Hotel, Nairobi

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