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Crowne Plaza Albany - The Desmond Hotel by IHG

3.5 star property
Hotel with indoor pool, near Colonie Center Mall

Choose dates to view prices

In the heart of Albany, Crowne Plaza Albany - The Desmond Hotel is a vibrant retreat. Dine on American cuisine at Mr. D's, relax by the lobby fireplace, and unwind with a cocktail at the bar or an invigorating workout in the 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • 14 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$131 nightly
The total price is $150
Jul 26 - Jul 27
Total with taxes and fees

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room

10.0 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a TV, a chair, and a coffee maker.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(116 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

A hotel room with a wooden desk, a television, a mirror, a framed picture, a chair, and a bench.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a television, a dresser, and a seating area with a blue chair and an orange pillow.

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Duplex, 1 King Bed (Suite)

A spacious living area with a blue spiral staircase, a flat-screen TV mounted on the wall, a dining table, and a sofa.

Duplex, 1 King Bed (Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a TV on a wooden desk, a lamp, and a window with sheer curtains.

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a TV on a wooden desk, a lamp, and a window with sheer curtains.

Junior Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Top Floor)

A hotel room with a balcony, a sofa, a small table, and a floor lamp.

Standard Room, 1 King Bed (Top Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, a desk with a chair, a television, a mirror, and artwork on the walls.

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with a wooden desk, a television, a mirror, a framed picture, a chair, and a bench.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, a desk with a chair, a television, a mirror, and artwork on the walls.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a large bed, a desk, and a TV.

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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$127 nightly
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Jul 19 - Jul 20
Total with taxes and fees
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About the neighborhood

Map
660 Albany Shaker Rd, Albany, NY, 12211

What's nearby

  • Colonie Center Mall - 3 min drive - 3.3 km
  • Watervliet Shaker National Historic Site - 4 min drive - 2.5 km
  • Shaker Heritage Society - 4 min drive - 2.5 km
  • Crossings Maze - 4 min drive - 2.2 km
  • University at Albany - 7 min drive - 9.0 km

Getting around

  • Albany Intl. Airport (ALB) - 6 min drive
  • Schenectady, NY (SCH-Schenectady County) - 30 min drive
  • Hudson, NY (HCC-Columbia County) - 46 min drive
  • Albany International Airport Station - 5 min drive
  • Albany-Rensselaer Station - 19 min drive
  • Schenectady Station - 20 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Olive Garden - ‬14 min walk
  • ‪The Tavern at the Desmond - ‬1 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel by IHG

  • Located just 1.5 mi (2.4 km) from the airport, Crowne Plaza Albany - The Desmond Hotel by IHG offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr. D's, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 95 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Uncovered onsite extended parking (USD 15 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 3 miles
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 14 meeting rooms
  • Computer station
  • Conference center (23433 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1974
  • ATM/banking
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Vegetarian dining options
  • Uses some LED lighting
  • Water dispenser
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 32
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Mr. D's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 13 for adults, and USD 5 to 12 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Uncovered extended parking costs USD 15 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Albany
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Albany

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Albany - The Desmond Hotel by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 95 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Crowne Plaza Albany - The Desmond Hotel by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Albany - The Desmond Hotel by IHG?

No, this hotel doesn't have a casino, but Rivers Casino & Resort (20-min drive) is nearby.

What is there to do at Crowne Plaza Albany - The Desmond Hotel by IHG and nearby?

Crowne Plaza Albany - The Desmond Hotel by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, Mr. D's offers American cuisine.

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Reviews

Crowne Plaza Albany - The Desmond Hotel by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The airport shuttle service was convenient, helpful, and provided by friendly drivers. (38 reviews)
  • Breakfast was consistently excellent, delicious, and filling, with many guests praising its quality and convenience. (18 reviews)
  • The gym facilities were well-equipped and a highlight of the property. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Food
Airport
Bed
Bathroom
Breakfast
Wedding
Lobby

Reviews

Verified

10/10 Exceptional

The staff was great the property was clean and the restaurant staff (Will) and Amy were fantastic. Food was delicious.
Maggie, 7-night trip
Verified

10/10 Exceptional

This place is very nice and clean. Highly recommended
Nick, 1-night trip
Verified

10/10 Exceptional

We were there for a short night, the room was very comfortable and clean.
Julie, 1-night trip
Verified

10/10 Exceptional

Room was clean and comfortable. Towels and sheets smelled clean and were fine. Restaurant on site is surprisingly good. Certainly fine if you don’t want to leave the premises. Our room looked out on the conference center in the middle and there was a wedding one night and loud party the next. Didn’t bother us but good to be aware if youre sensitive to noise.
Jennifer, 3-night trip
Verified

10/10 Exceptional

best stay ever! beautiful place, great friendly staff, everyting u need!
ABRAHAM, 1-night trip
Verified

10/10 Exceptional

We loved the indoor courtyard areas in this hotel! We also enjoyed our meal at the restaurant.
Joelle, 1-night trip
Verified

10/10 Exceptional

It is a very beautiful hotel, very courteous staff, and great location.
Alberto, 1-night trip
Verified

10/10 Exceptional

Room was clean and restaurant on site was great for dinner and breakfast.
Amel Nahree, 1-night trip
Verified

10/10 Exceptional

Nice comfortable room.
Lisa, 1-night trip
Verified

10/10 Exceptional

Comfortable room, wonderful staff, and a great restaurant. This has been and will continue to be our go to hotelvwhen stayingvin the Albany area.
margaret, 1-night trip
Verified

8/10 Very good

Staff was amazing. Have a food allergy and they were wonderful. The food was amazing too. Bar service was great and friendly! Had breakfast and supper. Room was pretty clean. Only complaint was some maintenance issues. The ceiling of the bathroom had a panel falling down. The hinge on the bathroom door was nearly fully out and the door did not shut right. Fixed that myself.
Molly, 1-night trip
Verified

10/10 Exceptional

We were allowed to check in a bit early which is great when traveling from afar. Rooms clean and a nice restaurant/ bar. I do wish they had a jacuzzi but the pool was nice. Overall I would recommend this hotel
Justine, 1-night trip
Verified

10/10 Exceptional

Everything was great. Food was excellent.
Robert, 1-night trip
Verified

10/10 Exceptional

Clean & friendly stuff
Angel, 1-night trip
Verified

10/10 Exceptional

The service was impeccable!
Robert, 4-night trip
Verified

10/10 Exceptional

Nice hotel, large and clean room and the location was great for our event.
Dragos, 1-night trip
Verified

10/10 Exceptional

Everything was great! Staff friendly and helpful, shuttle driver was amazing, the restaurant staff was amazing!
Stephanie, 1-night trip
Verified

10/10 Exceptional

Room was nice. The front desk manager was very attentive to our needs. Shuttle was very convenient and drivers were courteous.
Joanne, 2-night trip
Verified

10/10 Exceptional

This hotel is a wonderful hotel to stay. Everyone is pleasant, it is very clean, the food is excellent, and location is great.
Karin, 4-night trip
Verified

10/10 Exceptional

Room was clean, comfy and staff was friendly
Giuseppina, 1-night trip
Verified

10/10 Exceptional

Very clean rooms and friendly staff
Jessica, 1-night trip
Verified

8/10 Very good

Being five minutes from the airport was a plus when catching a 6 am flight.
Nancy, 1-night trip
Verified

10/10 Exceptional

Room, including bathroom, was clean. Pleasant staff. Great bar.
Ignatius, 3-night trip
Verified

10/10 Exceptional

Nice place with lovely staff.
Frances, 1-night trip
Verified

10/10 Exceptional

Everyone that we dealt with was extremely helpful and kind. The rooms were very clean and comfortable. The shuttle drivers went above and beyond to be helpful. We also dined at the restaurant, and the food was awesome and Jada was an awesome server. We cannot say enough about this hotel. Thank you
Eric, 1-night trip