Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Hotel Ma'xanab

Adults-only beachfront hotel with spa, near Tulum Beach

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
$535

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Sundeck
  • Sundeck
  • Beach bar
  • Beach bar
  • Sundeck
Sundeck. Image 1 of 161
1 / 161Sundeck
Carretera Tulum-Boca Paila, Tulum, 77760, QROO, Mexico
9.8.Exceptional.
  • Maxanab was such an incredible experience. The location is perfect, on the beach, calm,…

    Feb 12, 2022

  • Very good Hotal Very nice & clean

    Feb 10, 2022

See all 137 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Walkable
Safe
Convenient
Quiet
  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 16 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • On the beach
  • Tulum Beach - 1 min walk
  • Tulum National Park - 35 min walk
  • SFER IK - 24 min walk
  • Sian Ka'an Biosphere Reserve - 2.5 mi / 4.1 km
  • Playa Paraiso - 2.9 mi / 4.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite Ground Floor Ocean Front
  • Suite First Floor Ocean Front
  • Suite Ground floor Ocean view
  • Suite First Floor Ocean View
  • Suite Ground Floor Jungle view
  • Suite 15 Ground floor Garden View
  • Suite Ground floor Garden view
  • Suite First Floor Garden View
  • Suite First floor Jungle view

What’s around

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Tulum National Park - 35 min walk
  • SFER IK - 24 min walk
  • Sian Ka'an Biosphere Reserve - 2.5 mi / 4.1 km
  • Playa Paraiso - 2.9 mi / 4.7 km
  • Las Palmas Public Beach - 2.6 mi / 4.1 km
  • Tulum Mayan Ruins - 3.7 mi / 5.9 km
  • Playa Ruinas - 5.5 mi / 8.9 km
  • Gran Cenote - 6.1 mi / 9.8 km
  • Playa Akun - 4.3 mi / 6.9 km
map
See on map
Carretera Tulum-Boca Paila, Tulum, 77760, QROO, Mexico

At a glance

Hotel size

  • This hotel has 16 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
  • Caters to adults only
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (during limited hours)

Things to do

  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 1
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Ma'xanab. Massages are available on the beach and in the spa; other services include deep-tissue massages and sports massages.

The spa is open daily.

Fees & policies

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 10:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

  • Hotel Ma'xanab Hotel
  • Hotel Ma'xanab Tulum
  • Hotel Ma'xanab Hotel Tulum

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Ma'xanab does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include posada margherita (3-min walk), Restaurante Las Estrellas (7-min walk), and El Tabano (7-min walk).
  • Hotel Ma'xanab has a spa, an outdoor pool, and a fitness center, as well as a garden and access to a nearby outdoor pool.
9.8.Exceptional.
  • 10.0.Exceptional

    It was perfect. Away from the hustle and bustle a bit (which we wanted). Service was top notch and everything was seamless from booking transportation from the airport, in room Covid tests, communication with the front desk was great on their WhatsApp. We loved it and will be back!

    Alicia, 4 night romance trip, Feb 9, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    We had to reschedule and were able to with clear direction.

    Samuel C, 3 night romance trip, Jan 19, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommend staff is A1

    Steven, 3 night trip with friends, Dec 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful!

    Nancy, 5 night romance trip, Dec 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautifully nested in Tulum with the most amazing staff and the best food we’ve had. Highly highly recommend

    Arjun, 3 night romance trip, Dec 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was beyond my expectations. The staff is so welcoming and friendly. The food is delicious and the presentation is stunning. Patricio in front desk was able to answer any questions and make reservations for us. He is amazing along with Paulina in front desk. I felt right at home. The guys in the restaurant and beach club area left me with no words. Carlos, Roberto, and Jose Manuel in the beach club gave the best service. So personable and friendly. Hermelindo who was our server for breakfast most of the time has such a big heart and a beautiful person. Thank you all for making our stay truly amazing. We will be back!

    priscilla, 4 night romance trip, Dec 8, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    The location was perfect very private, not to close to the night life, but if that is your thing it's only a 5-10 minute walk on the beach. The Restaurant was surprisingly very good, food was wonderful. Staff are the best, very professional. I would definitely book again!

    Kevin, 4 night trip with friends, Nov 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel Ma'xanb is a beautiful boutique hotel with a natural, earthy aesthetic. Staff was very friendly and helpful.

    Debi, 3 night romance trip, Nov 14, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    The place was sensational and the staff was professional from start to finish! Also their Golden Burger es to die for, would definitely be coming back!

    Osvaldo, 5 night romance trip, Nov 9, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    This is a hard review to write. In many ways the hotel is perfect (great room design, very good food and cocktails, wonderful bath products) but in the end I wouldn't stay here again. We had an ocean front room but unlike our room at encantada down the beach I didn't think it made the most of its setting. We heard the music from their bar and restaurant from sunrise until 11pm or so. I'd rather hear the ocean and even at night there is no screen on the door if you'd rather turn off ac and leave door open. There are some maintenance issues they could fix. On the other hand it's more lively and less honeymoon only vibe which would be good for some younger guests if you're looking to have fun while in luxury. All this to say it's wonderful but at this price it should be perfect and the energy wasn't for me.

    Matthew, 1 night trip with friends, Nov 9, 2021

    Verified Expedia guest review

See all 137 reviews