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Comfort Inn Biltmore West, Asheville

2.5 stars
15 Crowell RdAshevilleNC28806United States of America, 855-239-9246
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Value for money
Fairly good value for money
162See all 162 Hotels.com reviews
From 258 reviewsTripAdvisor Traveller Rating
  • Asheville, NC (AVL-Asheville Regional) 17-min drive; 11.8 miles/18.9 km
  • Free self parking
  • RV, bus, and truck parking

Comfort Inn Biltmore West, Asheville

Hotel Info: 855-239-9246

from $90
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Hot Tub
  • Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Comfort Inn Biltmore
  • Comfort Inn Biltmore West Asheville
  • Comfort Inn Biltmore Hotel
  • Comfort Inn Biltmore Hotel West
  • Comfort Inn Biltmore West
  • Asheville Comfort Inn
  • Comfort Inn Asheville
  • Comfort Inn West Hotel Asheville
  • Comfort Inn Biltmore West Hotel Asheville
  • Comfort Inn Biltmore West Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Rollaway beds are available for USD 20.00 per night

Pets are allowed for an extra charge of USD 24.00 per pet, per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Comfort Inn Biltmore West, Asheville’s small print

Also known as

  • Comfort Inn Biltmore
  • Comfort Inn Biltmore West Asheville
  • Comfort Inn Biltmore Hotel
  • Comfort Inn Biltmore Hotel West
  • Comfort Inn Biltmore West
  • Asheville Comfort Inn
  • Comfort Inn Asheville
  • Comfort Inn West Hotel Asheville
  • Comfort Inn Biltmore West Hotel Asheville
  • Comfort Inn Biltmore West Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Rollaway beds are available for USD 20.00 per night

Pets are allowed for an extra charge of USD 24.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 162 reviews

Comfort Inn Biltmore West, Asheville
Excellent4.0 / 5
Great stay! Thank you!
We found the room clean and well maintained. I felt it was a bit on the humid side in the room but leaving the fan continuously on did help. The beds were comfortable and a decent size room. We enjoyed the morning breakfast and the young lady who was managing the cafeteria was very pleasant and helpful. I am a stickler for cleanliness and felt this room was well kept clean. We enjoyed our stay and would come again. Thank you.
3 night family trip
Comfort Inn Biltmore West, Asheville
Fair2.0 / 5
Biltmore? NOT! Would not stay here again.
Paid $100 for what should have been a $55 room. Musty. Ugly. Dirty. Beds were rock hard. Tiny bathroom. Air conditioner was on the fritz. Pool water so dirty that I could not see beyond second step and filter wasn't running to clean it, but people were allowed to swim in it. Continental breakfast had hard, chewy microwaved biscuits and jarred gravy. Fake eggs. The kicker is that it bills itself as "Comfort Inn Biltmore West". It's not close to the Biltmore at all. If you are wanting close to the Biltmore, there are much better options out there that are nicer and cost less. (Clarion Biltmore was 25% cheaper and so much better!) I was honestly enraged when I found I had paid for two rooms at the place when I found where it was located and the condition and smell of the hotel. I will never stay there again.
1 night romance trip
Comfort Inn Biltmore West, Asheville
Good3.0 / 5
Room smelled AWFUL!
The hotel was WAY away from anything touristy to do. WAY too expensive for location and the room smelled TERRIBLE! I would NOT stay there again!
1 night family trip
Comfort Inn Biltmore West, Asheville
Good3.0 / 5
Decent
Wanted to see waterfalls. Agent gave vague directions never saw any
1 night family trip
Comfort Inn Biltmore West, Asheville
Outstanding5.0 / 5
Unfortunate but very pleasant stop
We had planned a camping trip but out toddler ended up being sick, so we had to find a hotel for the evening. Thankfully my app found this place, booked in seconds took about 15 minutes to get to from our camp site; all up mountain. We were super happy with the front desk service, Doug was beyond helpful and friendly, but also very speedy when he saw our little boy asleep on my husbands shoulder. He gave us the wifi password and told us about morning breakfast and how to get to our room. He was great, the room was clean and the beds were very comfortable. The cable was great and the AC worked well. We would definitely stay here again.
1 night family trip

See all reviews

Comfort Inn Biltmore West, Asheville

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