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The Ben West Palm, Autograph Collection

Photo gallery for The Ben West Palm, Autograph Collection

Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior
Junior Suite, 1 King Bed, Non Smoking, View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch served; local and international cuisine

Overview of The Ben West Palm, Autograph Collection

The Ben West Palm, Autograph Collection

3.5 star property
3.5-star hotel with 2 restaurants, near Clematis Street
9.0 out of 10 Superb
9.0/10 Superb

254 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $288
Price available on 6/11/2023
Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Valet parking
  • Pool bar
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Clematis Street - 1 min drive
  • The Square - 1 min drive
  • Palm Beach County Convention Center - 2 min drive
  • Worth Avenue - 4 min drive
  • Port of Palm Beach - 10 min drive
  • Peanut Island - 11 min drive
  • Rapids Water Park - 11 min drive
  • Lake Worth Beach - 16 min drive
  • ITHINK Financial Amphitheatre - 17 min drive
  • PGA National - 20 min drive

Getting around

  • Palm Beach Intl. Airport (PBI) - 11 min drive
  • Boca Raton, FL (BCT) - 29 min drive
  • Brightline West Palm Beach Station - 9 min walk
  • Mangonia Park Station - 14 min drive
  • West Palm Beach Station - 15 min walk

Restaurants

  • Roxy's Pub - 2 min walk
  • Rocco's Tacos & Tequila Bar - 3 min walk
  • Grease Burger Beer and Whiskey Bar - 2 min walk
  • Lynora's - 2 min walk
  • Duffy's Sports Grill - 2 min walk
Map

About this property

The Ben West Palm, Autograph Collection

Just 4.4 mi (7.1 km) from the airport, The Ben West Palm, Autograph Collection puts you within a 15-minute drive of Port of Palm Beach and Rapids Water Park. Guests can take a dip in the outdoor pool or grab a bite to eat at Proper Grit, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The pool and helpful staff get good marks from fellow travelers.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 208 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 5:00 AM
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, up to 50 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach nearby

Working away

  • 3 meeting rooms
  • Conference space (7791 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Proper Grit - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Spruzzo - Overlooking the ocean and pool, this restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20.00–40.00 for adults, and USD 10.00–20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Valet parking costs USD 48 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Does The Ben West Palm, Autograph Collection offer free cancellation for a full refund?
Yes, The Ben West Palm, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ben West Palm, Autograph Collection?
As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at The Ben West Palm, Autograph Collection on Jun 11, 2023 start from $288, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ben West Palm, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Ben West Palm, Autograph Collection?
Yes, there's an outdoor pool.
Are pets allowed at The Ben West Palm, Autograph Collection?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Ben West Palm, Autograph Collection?
Yes. Valet parking costs USD 48 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Ben West Palm, Autograph Collection?
You can check in from 4:00 PM - 5:00 AM. Check-out time is 11:00 AM. Express check-out is available.
Is there an onsite casino at The Ben West Palm, Autograph Collection?
No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (7-min drive) and Lake Worth Casino Building and Beach Complex (15-min drive) are both nearby.
What is there to do at The Ben West Palm, Autograph Collection and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center.
Are there restaurants at or near The Ben West Palm, Autograph Collection?
Yes, there are 2 onsite restaurants, featuring local and international cuisine and ocean views.
What's the area around The Ben West Palm, Autograph Collection like?
The Ben West Palm, Autograph Collection is a short 9-minute walk from Brightline West Palm Beach Station and 3 minutes' walk from Clematis Street.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice hotel , I would highly recommend
Patrick, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The cleaning service was poor
Anthony, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was beyond exceptional.
KIMBERLY, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Josh, 1-night trip
Verified Expedia guest review

6/10 Good

Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

What a great stay!! Beautiful property very chic and well decorated, staff is amazingly friendly and eager to help with the minimum detail since the minute you arrive, food is very good and the rooftop area is lively. Rooms are spacious, clean and decorated with taste. Walking distance to trendy Downtown area. Will definitely stay again.
Verified Expedia guest review