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Sheraton Zagreb Hotel

Photo gallery for Sheraton Zagreb Hotel

Piano bar
Indoor pool
Indoor pool
Terrace/patio
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Zagreb Hotel

Sheraton Zagreb Hotel

5.0 star property
Luxury hotel in Donji Grad with 2 restaurants and spa

8.4/10 Very Good

981 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
The price is $113
Price available on 12/18/2022
Map
Kneza Borne 2, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Casino
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Donji Grad

Getting around

  • Zagreb Airport (ZAG) - 23 min drive
  • Zagreb Central Station - 8 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 9 min walk
  • Zagreb Gl. Kol. Station - 10 min walk

Restaurants

  • Pizzeria Faust - 2 min walk
  • Beertija - 3 min walk
  • Kascheta - 3 min walk
  • Don Vito's - 3 min walk
  • Monocycle specialty coffee - 3 min walk

About this property

Sheraton Zagreb Hotel

Try your luck at the casino when you stay at Sheraton Zagreb Hotel in Zagreb. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Fontana Restaurant, one of 2 restaurants, serves international cuisine. An indoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers love the comfortable beds and location.

Languages

Croatian, English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (HRK 120 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Shopping
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (10764 square feet)

Services

  • 24-hour front desk
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Art gallery on site
  • Casino
  • Full-service spa
  • 5 casino gaming tables
  • 7 casino slot machines
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Well-lit path to entrance

Languages

  • Croatian
  • English
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

Dining

Fontana Restaurant - This restaurant specializes in international cuisine.
King Tomislav Restaurant - Onsite restaurant. Open daily.
Cafe Imperial - This café serves light fare only. Open daily.
Piano Bar - Onsite piano bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: HRK 500 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of HRK 160 per person (approximately)
  • Early check-in can be arranged for an extra charge of HRK 75 (subject to availability)
  • Late check-out can be arranged for an extra charge of HRK 75 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for HRK 300.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of HRK 150 per pet, per day

Parking

  • Covered self parking costs HRK 120 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

Does Sheraton Zagreb Hotel offer free cancellation for a full refund?
Yes, Sheraton Zagreb Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Zagreb Hotel?
As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Sheraton Zagreb Hotel on Dec 18, 2022 start from $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Zagreb Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Zagreb Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Sheraton Zagreb Hotel?
Yes, dogs are welcome. There's a charge of HRK 150 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Sheraton Zagreb Hotel?
Yes. Self parking costs HRK 120 per day.
What are the check-in and check-out times at Sheraton Zagreb Hotel?
You can check in from 3:00 PM - midnight. There's a charge of HRK 75 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of HRK 75 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Sheraton Zagreb Hotel?
Yes, the 1076 square-foot casino features 7 slot machines and 5 gaming tables.
What is there to do at Sheraton Zagreb Hotel and nearby?
Onsite recreation at Sheraton Zagreb Hotel includes aerobics and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Zagreb Hotel also has a casino and a sauna, as well as a steam room.
Are there restaurants at or near Sheraton Zagreb Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Monocycle specialty coffee (3-min walk), Trattoria Canzona (4-min walk), and Cukeraj (4-min walk).
What's the area around Sheraton Zagreb Hotel like?
Sheraton Zagreb Hotel is in Donji Grad, a short 8-minute walk from Zagreb Central Station and 13 minutes' walk from Ban Jelacic Square. Travelers say the local area is very walkable perfect for sightseeing.

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

peter, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

marcus, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay and
Bess, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Lisa, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Got charged twice for one stay so not happy at all
Stuart, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Zagreb Stay
Excellent location. So much with in walking distance. Train station is .6 mi away. Old town 12 min walk. Safe.
Gloria, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel was great. Helpful friendly staff. Good amenities and a good price. Hotel is classy if a touch dated
Graham, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sheraton Zagreb
Very comfortable and relaxing environment that made our stay perfect
James, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Donna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel in Zagreb
Service in piano bar and restaurant was very slow. Manager in restaurant was aloof!
Donna, 2-night trip
Verified Hotels.com guest review