Park Hyatt Auckland

Photo gallery for Park Hyatt Auckland

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Executive Suite | Egyptian cotton sheets, premium bedding, down comforters
Room, 2 Twin Beds, Harbor View | Egyptian cotton sheets, premium bedding, down comforters

Overview of Park Hyatt Auckland

Park Hyatt Auckland

5.0 star property
Luxury hotel in Auckland Central Business District with 2 restaurants and spa

9.0/10 Superb

116 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $220
Price available on 10/30/2022
Map
99 HALSEY STREET, Auckland, 1011
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 7 min drive
  • Auckland Ferry Terminal - 3 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 30 min drive
  • Auckland Remuera Station - 7 min drive
  • Auckland Kingsland Station - 7 min drive
  • Auckland Britomart Station - 15 min walk

About this property

Park Hyatt Auckland

5-star luxury hotel in the heart of Auckland Central Business District
At Park Hyatt Auckland, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a manicure/pedicure, hydrotherapy, or a body wrap at The Spa, the onsite spa. Enjoy local cuisine, ocean views, and happy hour at the two onsite restaurants. Yoga classes and aerobics classes are offered at the 24-hour gym; Park Hyatt Auckland also has a steam room and a sauna. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • An elevator, concierge services, and a porter/bellhop
  • Massage treatment rooms, a 24-hour front desk, and smoke-free premises
Room features
All 195 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Baby baths and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 55-inch Smart TVs with digital channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Lao, Malay, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (NZD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's menu
  • Children's games
  • Baby bath

What to do

  • Fitness classes
  • Yoga classes

Working away

  • 5 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Lao
  • Malay
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Turkish
  • Vietnamese

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Onemata - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.
The Pantry - This café serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
The Living Room - Onsite lobby lounge. Open daily.
Captain's Bar - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of NZD 48 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 100 per night

Parking

  • Covered valet parking costs NZD 60 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Park Hyatt Auckland Hotel
Park Hyatt Auckland Auckland
Park Hyatt Auckland Hotel Auckland

Frequently asked questions

Does Park Hyatt Auckland offer free cancellation for a full refund?
Yes, Park Hyatt Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Park Hyatt Auckland?
As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Park Hyatt Auckland on Oct 30, 2022 start from $220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Park Hyatt Auckland?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Hyatt Auckland?
Yes, there's an outdoor pool.
Are pets allowed at Park Hyatt Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Park Hyatt Auckland?
Yes. Valet parking costs NZD 60 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Park Hyatt Auckland?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Park Hyatt Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (15-min walk) is nearby.
What is there to do at Park Hyatt Auckland and nearby?
Onsite recreation at Park Hyatt Auckland includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Park Hyatt Auckland also has a 24-hour fitness center and a sauna.
Are there restaurants at or near Park Hyatt Auckland?
Yes, there are 2 onsite restaurants, featuring local cuisine and ocean views. Nearby restaurants include Good Luck Coconut (3-min walk), Merchants Of Venice (4-min walk), and French Press (5-min walk).
Does Park Hyatt Auckland have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Park Hyatt Auckland like?
Park Hyatt Auckland is in Auckland Central Business District, a short 10-minute walk from Viaduct Harbour and 12 minutes' walk from Auckland Ferry Terminal.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

9.5/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Poor

Dirty room, horrible food.
Room was dirty, wasn’t offered a replacement. Room service food was basic and tasteless.
1-night trip
Verified Hotels.com guest review

2/10 Poor

High price with poor service
Magnificent building and location, cleanliness and service was well below par.
5-night business trip
Verified Hotels.com guest review

2/10 Poor

Obnoxious Staff
Room was filthy, staff were poorly trained and rude.
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Staff would rather be in their phones than help.
Service is the worst I’ve experienced for a hotel of this price. I would never stay again nor recommend this hotel to others.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Great location, but that’s where it ends.
Very poor customer service. Checked in at the permitted time and had ti wait 90 mins for my room.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Martinus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice.
Jason, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Jeanyveve, 1-night trip
Verified Expedia guest review

6/10 Good

Norman, 1-night trip
Verified Hotels.com guest review