All hotels in Niagara Falls, Ontario, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Quality Inn & Suites, Niagara Falls

3 stars
5234 Ferry StreetNiagara FallsONL2G1R5Canada, 855-239-9223
Best Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) 21-min drive; 8 miles/12.9 km
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) 37-min drive; 27.5 miles/44.2 km
  • Toronto, ON (YYZ-Pearson Intl.) 72-min drive; 76.9 miles/123.7 km
  • Niagara Falls Station 6-min drive; 2 miles/3.2 km
  • Niagara Falls Station 16-min drive; 4.2 miles/6.8 km
  • St. Catharines Station 22-min drive; 13.1 miles/21.1 km
  • Self parking (surcharge)
  • RV, bus, and truck parking
2.9 / 5
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning
Room
Room needs to be redecorated
137See all 137 Hotels.com reviews
From 352 reviewsTripAdvisor Traveller Rating

Quality Inn & Suites, Niagara Falls

Hotel Info: 855-239-9223

from $60
  • Standard Room, 2 Queen Beds, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Suite, Non Smoking
  • Efficiency, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds
  • Suite, 1 King Bed, Non Smoking, Hot Tub
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Accessible
  • Standard Room, 1 King Bed, Jetted Tub
  • Standard Room, 2 Queen Beds
  • Standard Room, Fireplace
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed, Fireplace
  • Jacuzzi Room

At a glance

Key facts

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Quality Inn Niagara Falls
  • Quality Niagara Falls

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs CAD 15 per night

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for CAD 10 per night

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Bicycle rentals nearby
  • Golfing nearby
  • Rafting nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Hooters Niagara - Onsite restaurant. Guests can enjoy drinks at the bar.

Quality Inn & Suites, Niagara Falls’s small print

Also known as

  • Quality Inn Niagara Falls
  • Quality Niagara Falls

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs CAD 15 per night

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for CAD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 137 reviews

Quality Inn & Suites, Niagara Falls
Fair2.0 / 5
The room location very bad, just right on the street. Our car was keyed overnight, totally not what we excepted.
1 night trip with friends
Quality Inn & Suites, Niagara Falls
Fair2.0 / 5
The building needs to be renovated (carpet is dirty and sticky and bathroom tub was broken before and it was just resealed, but it should be replaced but not repaired).
1 night family trip
Quality Inn & Suites, Niagara Falls
Fair2.0 / 5
Standards of quality not met
The hotel should live upto it's name QUALITY INN. The tub was clogged and the sink drain was close shut;I had to inform front desk the next day to have it looked at and resolved. I am not impressed with the overall service.
2 night romance trip
Quality Inn & Suites, Niagara Falls
Good3.0 / 5
Not Great, expected more
The Airconditioner was noisy, a motor noise. No fridge. Parking $15.00, internet not working
1 night trip with friends
Quality Inn & Suites, Niagara Falls
Fair2.0 / 5
Not satisfied.
The hotel room condition does not warrant the price I paid. I definitely would not choose this hotel again. The condition of the room is not good. The bathroom door hinged (1 of 2) was broke - it wouldn't close normally. You have to pull the whole door up to make it close. For my kids, definitely not acceptable. There was 1 receptacle (with 2 ports) for the TV, coffee maker, the mini-fridge, and the table lamp. I had to unplug one unit any time you need the others. And to make it worse, the receptacle wasn't easily accessible since it was behind the dresser/TV. The drinks vending machine didn't accept bills, just coins. Don't have a lot of Canadian coins. I asked the front desk for change - she told me to just go to the store right next to the hotel. Hotels.com ranked it 3 stars. Not even close. Max 2, if not 1 or less.
2 night family trip

See all reviews

Quality Inn & Suites, Niagara Falls

Is the description of this hotel not correct? Tell us