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Hilton Los Angeles/Universal City, Universal City

3.5 stars3.5 stars
555 Universal Hollywood DrUniversal CityCA91608United States of America, 855-239-9397
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Excellent4.2 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Value for money
Value for money could be better
1754See all 1,754 Hotels.com reviews
From 3,458 reviewsTripAdvisor Traveller Rating

Hilton Los Angeles/Universal City, Universal City

Hotel Info: 855-239-9397

from $199
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking, Corner
  • Group Rate
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible, City View (Roll-In Shower)
  • Presidential Room, 2 Double Beds, Non Smoking
  • Two Double Beds
  • Suite, 2 Queen Beds, Non Smoking (Universal)
  • Executive Room, 1 King Bed, Executive Level (Universal)
  • Room, Accessible, Pool View (Roll-In Shower)
  • Executive Room, 1 King Bed, Non Smoking (Universal)
  • Room, 1 King Bed, Non Smoking, View (Universal)
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Double Beds, Executive Level (Universal)
  • Executive Room, 1 King Bed with Sofabed, Non Smoking, Corner (Universal View)
  • Room, 1 King Bed with Sofabed, Non Smoking, Corner
  • Room, 2 Queen Beds, View (Universal)
  • Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Executive Room, 1 King Bed, Executive Level
  • Room, Accessible, Bathtub
  • Executive Room, 1 King Bed with Sofabed, Non Smoking, Corner (Universal View)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed with Sofabed, Non Smoking, Corner
  • Room, Accessible, Bathtub
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, Accessible, Bathtub (City View)
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 495 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Also known as

  • Hilton Los Angeles/Universal City
  • Hilton Los Hotel Angeles/Universal City
  • Los Angeles/Universal City
  • Los Angeles/Universal City Hilton
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal

Policies

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge). For more information, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: USD 150.00 per stay

Pet deposit: USD 50.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Self parking costs USD 28.00 per night with in/out privileges

Valet parking costs USD 40.00 per day with in/out privileges

Rollaway beds are available for USD 35.00 per day

Buffet breakfast is offered for an extra charge of USD 28.00 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

WiFi is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32000
  • Conference space size (meters) - 2973
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Atrium Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Hilton Los Angeles/Universal City, Universal City’s small print

Also known as

  • Hilton Los Angeles/Universal City
  • Hilton Los Hotel Angeles/Universal City
  • Los Angeles/Universal City
  • Los Angeles/Universal City Hilton
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal

Policies

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge). For more information, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: USD 150.00 per stay

Pet deposit: USD 50.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Self parking costs USD 28.00 per night with in/out privileges

Valet parking costs USD 40.00 per day with in/out privileges

Rollaway beds are available for USD 35.00 per day

Buffet breakfast is offered for an extra charge of USD 28.00 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

WiFi is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 1754 reviews

Hilton Los Angeles/Universal City, Universal City
Outstanding5.0 / 5
Amazing
1 night family trip
Hilton Los Angeles/Universal City, Universal City
Outstanding5.0 / 5
Great I really like it . Too pricesy but not bad .
2 night family trip
Hilton Los Angeles/Universal City, Universal City
Excellent4.0 / 5
Great stay.
It was a good stsy. Check in was a bit crazy. Everyone trying to check in st the same time and not enough people to accommodate. A lot of noise next door. Hard to sleep. Also had a loud noice like a loose bent slamming around all night and early morning, it really loud in the bathroom. Also when we got there there was a big wade of hair on the bathroom counter. The people were all super nice and helpful and that is always a plus. So overall it was a great stay.
1 night family trip
Hilton Los Angeles/Universal City, Universal City
Outstanding5.0 / 5
Best hotel for Universal Studios visit
I had a great experience with this Hilton. The staff are customer friendly and very well trained. The facilities are well maintained and the rooms are well thought out and very comfortable. The mattresses and pillows are excellent. In my opinion, Cafe Sierra is underrated in Yelp. The Monterey Seafood Soup is fantastic and a great value, and the ambiance is classy. If you stay at the Hilton, one should expect to pay higher prices for the experience. The hotel is walking distance to City Walk, and the shuttle works flawlessly and puts you very close to the Universal Studios entrance. It is worth the money for an enjoyable vacation. Great layout for the outdoor swimming pool.
3 night family trip
Hilton Los Angeles/Universal City, Universal City
Fair2.0 / 5
Not great.
Sink was clogged, elevator was way slow, internet was not included, shower head drizzled water that varied in temperature, $28.- a day for parking. All this for $375.- a night!
2 night family trip

See all reviews

Hilton Los Angeles/Universal City, Universal City

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