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Hilton Los Angeles/Universal City, Universal City

3.5 stars
555 Universal Hollywood DrUniversal CityCA91608United States of America
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Value
Value for money could be better
1730See all 1,730 Hotels.com reviews
From 3,267 reviewsTripAdvisor Traveller Rating

Hilton Los Angeles/Universal City, Universal City

from $199
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking, Corner
  • Group Rate
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible, City View (Roll-In Shower)
  • Presidential Room, 2 Double Beds, Non Smoking
  • Two Double Beds
  • Suite, 2 Queen Beds, Non Smoking (Universal)
  • Executive Room, 1 King Bed, Executive Level (Universal)
  • Room, Accessible, Pool View (Roll-In Shower)
  • Executive Room, 1 King Bed, Non Smoking (Universal)
  • Room, 1 King Bed, Non Smoking, View (Universal)
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Double Beds, Executive Level (Universal)
  • Executive Room, 1 King Bed with Sofabed, Non Smoking, Corner (Universal View)
  • Room, 1 King Bed with Sofabed, Non Smoking, Corner
  • Room, 2 Queen Beds, View (Universal)
  • Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Executive Room, 1 King Bed, Executive Level
  • Room, Accessible, Bathtub
  • Executive Room, 1 King Bed with Sofabed, Non Smoking, Corner (Universal View)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed with Sofabed, Non Smoking, Corner
  • Room, Accessible, Bathtub
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, Accessible, Bathtub (City View)
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 495 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 4 PM-1:00 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle

Also known as

  • Hilton Los Angeles/Universal City
  • Hilton Los Hotel Angeles/Universal City
  • Los Angeles/Universal City
  • Los Angeles/Universal City Hilton
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal

Policies

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge). For more information, please contact the office using the information on the reservation confirmation received after booking.

Parking height restrictions apply.

Mandatory fees

Deposit: USD 150.00 per stay

Pet deposit: USD 50.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Self parking costs USD 28.00 per night with in/out privileges

Valet parking costs USD 40.00 per day with in/out privileges

Rollaway beds are available for USD 35.00 per day

Buffet breakfast is offered for an extra charge of USD 28.00 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

WiFi is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32000
  • Conference space size (meters) - 2973
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Atrium Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Hilton Los Angeles/Universal City, Universal City’s small print

Also known as

  • Hilton Los Angeles/Universal City
  • Hilton Los Hotel Angeles/Universal City
  • Los Angeles/Universal City
  • Los Angeles/Universal City Hilton
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal

Policies

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge). For more information, please contact the office using the information on the reservation confirmation received after booking.

Parking height restrictions apply.

Mandatory fees

Deposit: USD 150.00 per stay

Pet deposit: USD 50.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Self parking costs USD 28.00 per night with in/out privileges

Valet parking costs USD 40.00 per day with in/out privileges

Rollaway beds are available for USD 35.00 per day

Buffet breakfast is offered for an extra charge of USD 28.00 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

WiFi is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 1730 reviews

Hilton Los Angeles/Universal City, Universal City
Outstanding5.0 / 5
Great place to stay
Kids and I came in for vacation and thoroughly enjoyed the hotel and it's close proximity to Universal Studios and the Citywalk area.
3 night family trip
Hilton Los Angeles/Universal City, Universal City
Excellent4.0 / 5
Problem with shower heads
4 night business trip
Hilton Los Angeles/Universal City, Universal City
Fair2.0 / 5
Lobby Under construction overpriced food and drink
The property is under major construction of the Lobby and general areas. Parking is $28 for Self or $40 for Valet. The bar and restaurants are extremely expensive and pretty average.
1 night business trip
Hilton Los Angeles/Universal City, Universal City
Excellent4.0 / 5
Close to Universal City
The hotel was undergoing renovations, so my condition rating would only be temporary. Universal City nearby has many shopping opportunities, and Universal City itself is worth a visit. The shopping opportunities are free, but Universal City requires paid admission. The hotel had a well-functioning bathtub and 24/7 access to fitness facilities which are features that rate highly for me, and that are too often missing. WiFi is free only for Hilton Honors members who book directly, but is not available to those who book through Hotels.com (paid service only is available for Hotels.com members). Free breakfast is not included.
3 night business trip
Hilton Los Angeles/Universal City, Universal City
Poor1.0 / 5
paying for an room under these circumstances...not
It was a big disappointment to see the whole property was under major construction....I would have liked to know this before booking....No sundry shop ...etc.
1 night business trip

See all reviews

Hilton Los Angeles/Universal City, Universal City

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