Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

Photo gallery for Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

Primary image
On the beach, beach cabanas, sun loungers, beach umbrellas
On the beach, beach cabanas, sun loungers, beach umbrellas
On the beach, beach cabanas, sun loungers, beach umbrellas
4 outdoor pools, pool umbrellas, sun loungers

Overview of Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

5.0 star property
Puerto Morelos beachfront hotel with spa and beach bar

9.2/10 Superb

360 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is $435
Price available on 10/1/2022
Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 4 outdoor pools and 3 spa tubs
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
For families
  • Babysitting (free)
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Delfines Beach - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Cozumel Intl. Airport (CZM) - 27.7 miles/44.6 km

About this property

Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

5-star luxury property by the ocean, rejuvenated in 2020
Take advantage of free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Indulge in a deep-tissue massage, a facial, and a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and al fresco dining. Aerobics classes and yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a beach bar and a grocery/convenience store.
Other perks at this property include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Multilingual staff, outdoor furniture, and tour/ticket assistance
  • An elevator, luggage storage, and a gift shop
Room features
All 148 individually furnished rooms include comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and wet bars.
Extra conveniences in all rooms include:
  • Changing tables, highchairs, and baby baths
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and mini fridges

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games
  • Toys
  • Baby bath
  • Changing table
  • Bed rails

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Karaoke
  • Shopping
  • Ecotours nearby
  • Horse riding nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 4 outdoor pools
  • Bicycle parking
  • Full-service spa
  • 3 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Wet bar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international and local calls

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Frank & Lola's - This restaurant serves dinner only. Open daily.
Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma offer free cancellation for a full refund?
Yes, Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma on Oct 1, 2022 start from $435, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Yes, there are 4 outdoor pools.
Are pets allowed at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma also has 3 poolside bars, 6 bars, and a sauna, as well as a steam room, beach cabanas, and a picnic area.
Are there restaurants at or near Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Yes, there are 4 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include tanino’s (3.8 mi), Blue Morelos (3.8 mi), and John Gray's Kitchen (3.8 mi).
Does Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma like?
Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma is located on the waterfront, a short 1-minute walk from Petempich Bay and 8 minutes' walk from Puerto Morelos Beach.

Overall score and ratings

9.2

Superb

9.8/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Good

So Sad.
Paid for an Ocean view but only could see the ocean from the patio if I stood on the deck chair. When requested a new room they said no although the resort was only half full. The food was of poor quality. How can they serve a poor-quality frozen cheeseburger at Margaritaville? Many options for drinks but bartenders only used top shelf when asked and they often hid bottles for customers who gave big tips. Overall the resort is nice, small, and quiet. I wouldn’t stay again.
William, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

The place is very nice, clean and well mantained. The resort is small and quiet, it is easy to relax. I wanted some peace to read and take it easy and it was perfect for that (I would not recommend it for someone who wants to party). The staff is very kind and supportive. The only problem is the food, options are very limited and quality sub standard. The main restaurant (the one where breakfast is served) is totally inadequate, in terms of quality and quantities. The other 3 restaurants are a bit better but still absolutely underwhelming.
alice, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was really nice and I enjoyed my stay. The people were warm and friendly. I would definitely return again soon.
Alexis L, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The resort is beautiful. My room exceeded my expectations. The beach was gorgeous. Food was ok. Drinks were outstanding. Nothing bad to report. I will be returning.
Danita, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property. Amazing customer services. Heriberto at the restaurants was amazing, José clean our room to the best and Martha make the best detox shake. Everyone was great, and attractive.
Inoda, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

I had an amazing time at this resort! It was a very relaxing trip. My favorite thing was being able to sleep in and still be able to find chairs. They maintain the beach and there are great pools to choose from. I have celiac disease and other allergies, they did an amazing job accommodating my needs and I did not get sick. The staff were fantastic, very helpful and kind. There were activities at night, live bands, which were really fun. I like that it was a smaller resort because I was able to meet other guests. Highly recommended!
Amy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great crew
Gilberto, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved that it was small enough to go anywhere quickly. It was perfect for my extended family. We came from Texas, OK, France and Switzerland and we all loved it.
Deborah, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful and easy to get around .
Antony, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Great place to spend a relaxing week! The resort was amazing and clean! The food was also great everyday. The entertainment crew was also awesome! Special shout out to Oscar, Angie, and Jorge. Bartenders and bar staff were great and friendly especially Jose, Josue, Manuel, and Armando! Couldn’t have asked for a better week and better service.
Maira Giordano, 7-night family trip
Verified Expedia guest review