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1 room, 2 adults

Meliá Madrid Serrano, Madrid

4-star4 stars
Calle de Claudio Coello, 139MadridMadrid28006Spain

4-star hotel with restaurant, near Prado Museum
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.6
Breakfast
Tasty breakfast
Bar and Beverages
Bar is awesome
Amenities
Great amenities
Comfort
Comfortable
196See all 196 Hotels.com reviews
From 1,873 reviewsTripAdvisor Traveller Rating

Meliá Madrid Serrano, Madrid

from $129
  • Melia Room
  • Premium Room
  • Basic Single Room
  • Triple Room
  • Family Room
  • Junior Suite
  • Melia The Level Lounge Access
  • Premium Room (The Level Lounge Access)
  • Grand Premium The Level Lounge Access
  • Junior Suite (The Level Lounge Access)
  • Room
  • The Level, Grand Suite, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 5638
  • Conference space size (meters) - 524
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1975
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Arado - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Open daily.

Meliá Madrid Serrano, Madrid’s small print

Also known as

  • Meliá Madrid Serrano Hotel
  • Meliá Madrid Serrano Galgos
  • Meliá Galgos Hotel
  • Melia Galgos Hotel Madrid
  • Meliá Galgos Hotel Madrid
  • Meliá Galgos Madrid
  • Melia Hotel Galgos
  • Meliá Serrano Hotel
  • Meliá Serrano
  • Meliá Galgos

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 28 for adults and EUR 14 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Meliá Madrid Serrano, Madrid

Landmarks

  • In Salamanca
  • Prado Museum - 34 min walk
  • Plaza Mayor - 41 min walk
  • El Retiro Park - 28 min walk
  • Las Ventas - 29 min walk
  • Santiago Bernabeu Stadium - 30 min walk
  • Thyssen-Bornemisza Museum - 37 min walk
  • Plaza de Espana - 39 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 13 min drive
  • Madrid Recoletos Station - 20 min walk
  • Nuevos Ministerios Station - 22 min walk
  • Atocha Cercanías Station - 12 min drive
  • Nunez de Balboa Station - 7 min walk
  • Ruben Dario Station - 9 min walk
  • Gregorio Maranon Station - 10 min walk
  • Self parking (surcharge)
  • Airport shuttle

Recent reviews

Fabulous 8.6 From 196 reviews

Meliá Madrid Serrano, Madrid
Fair4.0
Forget the Melia Sorrano a work in progress.
We initially were pleased. The front desk reception person a woman was excellent . Our room placement was not what I had requested . I requested a quiet room with a view.We were on the 6 th floor, maybe good. Quiet not first room off the corridor right next to elevators and the supply room. But the worst part was the renovation work being done on the ! Fifth floor . All day each working day , one day past 5 pm .drilling and pounding ongoing. Well luckily not on the weekend. By Friday we were ready to try the dining room for dinner.At checkin we were told to ask for a voucher to have a three course dinner for 25 euros each . When we asked about dining we were told the dining room was closed!(pause) but would open in 10 minutes and the vouchers were only Mon.thru Thurs.We had complained about the noise and now this ! No attempt to offer any recompense .We were staying for 6 nights at a substantial price. Don't pick the Melia Sorrano until it's in better shape and they get how to make the customer happy . Also the room setup is peculiar , bed right by the door , other side of room quite roomy for a table chairs and a buffet ? The bathroom door butts right up to the toilet when you open the door ? There is a good shower and nice towels and robes.Also breakfast buffet very complete nicely done. Can't comment on the rest of food service for obvious reasons. Spanish newspapers available in lobby . Terribly music in the lobby very loud and not appropriate , sort of disco like ?
Frank D, us6 night trip
Meliá Madrid Serrano, Madrid
Exceptional10.0
The best hotel in Madrid
The service was amazing, rooms are big and very clean. Location is great and breakfast is very fancy. Very good value for money
Gilad I, us1 night trip
Meliá Madrid Serrano, Madrid
Exceptional10.0
Great hotel in fabulous neighborhood!
Amazing stay! Loved Diego de Leon street and the neighborhood. The hotel was very helpful with the baby, giving us a crib at no cost.
A Traveler, us3 night trip
Meliá Madrid Serrano, Madrid
Exceptional10.0
Maria Eugenia at the Front Desk.
Amazing staff, specially Maria Eugenia at the Front Desk. She was kind and very helpful. I greatly recommend Melia Serrano.
Byron, us3 night trip
Meliá Madrid Serrano, Madrid
Exceptional10.0
Delicious breakfast!!
Beatriz, us3 night trip with friends

See all reviews

Meliá Madrid Serrano, Madrid

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