Skip to main content.
All hotels in Madrid, Spain
1 room, 2 adults

Meliá Madrid Serrano, Madrid

4-star4 stars
Calle de Claudio Coello, 139MadridMadrid28006Spain

4-star hotel with restaurant, near Prado Museum
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Tasty breakfast
Great location
Delicious food
Great amenities
190See all 190 reviews
From 2,021 reviewsTripAdvisor Traveller Rating

Meliá Madrid Serrano, Madrid

from $162
  • Melia Room
  • Premium Room
  • Basic Single Room
  • Triple Room
  • Family Room
  • Junior Suite
  • Melia The Level Lounge Access
  • Premium Room (The Level Lounge Access)
  • Grand Premium The Level Lounge Access
  • Junior Suite (The Level Lounge Access)
  • Room
  • The Level, Grand Suite, Non Smoking

What’s around Meliá Madrid Serrano, Madrid


  • In Salamanca
  • Prado Museum - 34 min walk
  • Plaza Mayor - 41 min walk
  • El Retiro Park - 27 min walk
  • Las Ventas - 29 min walk
  • Santiago Bernabeu Stadium - 31 min walk
  • Plaza de Espana - 39 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 43 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 14 min drive
  • Madrid Recoletos Station - 20 min walk
  • Nuevos Ministerios Station - 22 min walk
  • Atocha Cercanías Station - 12 min drive
  • Nunez de Balboa Station - 7 min walk
  • Ruben Dario Station - 9 min walk
  • Gregorio Maranon Station - 10 min walk
  • Self parking (surcharge)
  • Airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 5638
  • Conference space size (meters) - 524
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1975
  • Elevator/lift
  • Television in common areas
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Arado - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Open daily.

Meliá Madrid Serrano, Madrid’s small print

Also known as

  • Meliá Madrid Serrano Hotel
  • Meliá Madrid Serrano Galgos
  • Meliá Galgos Hotel
  • Melia Galgos Hotel Madrid
  • Meliá Galgos Hotel Madrid
  • Meliá Galgos Madrid
  • Melia Hotel Galgos
  • Meliá Serrano Hotel
  • Meliá Serrano
  • Meliá Galgos


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 28 for adults and EUR 14 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 190 reviews

Meliá Madrid Serrano, Madrid
Perfectly located hotel in the center of the city with great service.
Holly, us1 night trip
Meliá Madrid Serrano, Madrid
Cozy like home!
We had a wonderful relaxing time at this hotel. Breakfast was excellent with variety of fruits and manyboptions for vegans. Nice area to walk around and taxis are outside the hotel for your convenience. Room were good size and confortable and we did not hear any noise from outside. We definitely recommend this hotel.
Daisy, us1 night trip
Meliá Madrid Serrano, Madrid
Very Good8.0
Bussiness trip
The hotel was nice overall the lobby area looks remodeled and very modern, I believe the rooms need that same look as they’re a bit dated. But everything was very clean and the hotel staff was very nice
Telmo, us1 night trip
Meliá Madrid Serrano, Madrid
Forget the Melia Sorrano a work in progress.
We initially were pleased. The front desk reception person a woman was excellent . Our room placement was not what I had requested . I requested a quiet room with a view.We were on the 6 th floor, maybe good. Quiet not first room off the corridor right next to elevators and the supply room. But the worst part was the renovation work being done on the ! Fifth floor . All day each working day , one day past 5 pm .drilling and pounding ongoing. Well luckily not on the weekend. By Friday we were ready to try the dining room for dinner.At checkin we were told to ask for a voucher to have a three course dinner for 25 euros each . When we asked about dining we were told the dining room was closed!(pause) but would open in 10 minutes and the vouchers were only Mon.thru Thurs.We had complained about the noise and now this ! No attempt to offer any recompense .We were staying for 6 nights at a substantial price. Don't pick the Melia Sorrano until it's in better shape and they get how to make the customer happy . Also the room setup is peculiar , bed right by the door , other side of room quite roomy for a table chairs and a buffet ? The bathroom door butts right up to the toilet when you open the door ? There is a good shower and nice towels and robes.Also breakfast buffet very complete nicely done. Can't comment on the rest of food service for obvious reasons. Spanish newspapers available in lobby . Terribly music in the lobby very loud and not appropriate , sort of disco like ?
Frank D, us6 night trip
Meliá Madrid Serrano, Madrid
The best hotel in Madrid
The service was amazing, rooms are big and very clean. Location is great and breakfast is very fancy. Very good value for money
Gilad I, us1 night trip

See all reviews

Meliá Madrid Serrano, Madrid

Is the description of this hotel not correct? Tell us