Embassy Suites by Hilton Phoenix Downtown North

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

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Indoor pool
1 bedroom, premium bedding, pillowtop beds, in-room safe
1 bedroom, premium bedding, pillowtop beds, in-room safe
1 bedroom, premium bedding, pillowtop beds, in-room safe

Overview of Embassy Suites by Hilton Phoenix Downtown North

Embassy Suites by Hilton Phoenix Downtown North

3.5 star property
3.5-star hotel with indoor pool, near Barrow Neurological Institute

8.8/10 Fabulous

998 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
The price is $127
Price available on 8/22/2022
10 E Thomas Rd, Phoenix, AZ, 85012
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • Health club
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Midtown
  • Footprint Center - 10 min drive
  • Phoenix Convention Center - 9 min drive
  • Chase Field - 10 min drive
  • Grand Canyon University - 15 min drive
  • Tempe Town Lake - 11 min drive
  • Phoenix Zoo - 16 min drive
  • Desert Botanical Garden - 18 min drive
  • Arizona State University - 18 min drive
  • Old Town - 18 min drive
  • Camelback Mountain - 23 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 13 min drive
  • Phoenix Deer Valley Airport (DVT) - 23 min drive
  • Scottsdale, AZ (SCF) - 24 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 28 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 32 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 39 min drive
  • Thomas Rd - Central Ave Station - 4 min walk
  • Osborn Rd - Central Ave Station - 10 min walk
  • Encanto - Central Ave Station - 11 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

At Embassy Suites by Hilton Phoenix Downtown North, you'll be within a 15-minute drive of Phoenix Convention Center and Grand Canyon University. Guests can take a dip in the indoor pool or grab a bite to eat at Salt River Tavern, which serves breakfast, lunch, and dinner. A bar/lounge and a health club are offered, and in-room conveniences include sofa beds and refrigerators. The location and comfortable guestrooms get great marks from fellow travelers. Public transportation is just a short walk: Thomas Rd - Central Ave Station is 4 minutes and Osborn Rd - Central Ave Station is 10 minutes.


Chinese (Mandarin), English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms
  • Arranged over 11 floors


  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive late are required to contact the property prior to their arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required


  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised


  • Free WiFi in public areas
  • WiFi in rooms*


  • Secured covered onsite self parking (USD 28.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (2755 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Swimming pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site


  • Chinese (Mandarin)
  • English
  • French
  • Russian
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Queen sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave


  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Salt River Tavern - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 4.95 per night (rates may vary)


  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay


  • Covered self parking costs USD 28.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Everything about the hotel was great! Except for parking. Fee is expensive.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quick Trip to the valley of the Sun
The hotel was great, and the room was excellent
Darrick, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Blood on bed at check in, they did change bedding after I complained. No water on 2nd day for 24 hours.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Parking is in a Gated complex, 28.00 a night, safe. Hotel is inviting and clean.
Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

embassy suites is the best place to stay in phoenix. welcoming, great staff, free breakfast, and happy hour drinks. Cozy atmosphere to relax and play games. always enjoy myself at embassy suites!!!
Michelle, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

our experience
The hotel is beautiful and the rooms are great. The people at the hotel are very friendly and efficient. Used room service twice and the server was great and friendly. This was our second time staying at the property. Would recommed it to others.
Suzanne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience!
Steve, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Very hard to locate, no signs anywhere.
Didn’t know about the extra parking fee and didn’t know about the dog charge. I was told under 25 lbs but no fee.
Chad, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Room was clean.
Lauritz, 1-night romance trip
Verified Orbitz guest review

4/10 Fair

Hotel is very outdated. The room was not very clean upon arrival, you could see outlines of dust when you moved something from a bathroom shelf. The refrigerator in the room had to be mounted on something because when you opened it it tipped forward causing it to not close. The TVs aren’t smart TVs so you can’t even cast anything from your phone. VERY disappointed considering it is not inexpensive to stay here. Won’t return to this location.
Traci, 3-night family trip
Verified Expedia guest review