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The Ritz-Carlton, Cleveland, Cleveland

4.5 stars
1515 West Third StreetClevelandOH44113United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Amenities
Great amenities
Value for money
Fairly good value for money
47See all 47 Hotels.com reviews
From 596 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, Cleveland, Cleveland

Hotel Info: 866-539-8117

from $309
  • Room, Corner
  • Club Room (Ritz-Carlton)
  • Executive Suite, 1 King Bed
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 50 lb

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Cleveland Ritz-Carlton
  • Ritz-Carlton Cleveland
  • Ritz-Carlton Hotel Cleveland
  • Ritz-Carlton Cleveland Hotel
  • Cleveland Ritz Carlton
  • The Ritz-Carlton Cleveland Hotel Cleveland
  • The Ritz-Carlton, Cleveland Ohio
  • Ritz Cleveland

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 75.00 per stay

Optional extras

Valet parking costs USD 28 per day with in/out privileges

Rollaway beds are available for USD 30 per night

Breakfast costs between USD 6 and USD 24 per person (approximately)

Pets are allowed for an extra charge of USD 125 per pet, per stay

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per day (rates may vary)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 19,000
  • Conference space size (meters) - 2
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

  • The Ritz-Carlton, Cleveland is listed in the 2011 Travel + Leisure 500.

The Ritz-Carlton, Cleveland, Cleveland’s small print

Also known as

  • Cleveland Ritz-Carlton
  • Ritz-Carlton Cleveland
  • Ritz-Carlton Hotel Cleveland
  • Ritz-Carlton Cleveland Hotel
  • Cleveland Ritz Carlton
  • The Ritz-Carlton Cleveland Hotel Cleveland
  • The Ritz-Carlton, Cleveland Ohio
  • Ritz Cleveland

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 75.00 per stay

Optional extras

Valet parking costs USD 28 per day with in/out privileges

Rollaway beds are available for USD 30 per night

Breakfast costs between USD 6 and USD 24 per person (approximately)

Pets are allowed for an extra charge of USD 125 per pet, per stay

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 47 reviews

The Ritz-Carlton, Cleveland, Cleveland
Outstanding5.0 / 5
A great get-away on the club level.
We spent 4 nights on the club floor. It was like being on an all-inclusive vacation. Breakfast, lunch, and evening hors d'oeuvres, and then desserts are served for free. Beer and wine are available for free. Mixed drinks are free, but you have to ask the staff. They were very attentive. The club lounge has a fantastic view of the city. The hotel has no spa, but you can get an outstanding massage in your room. We exercised in the fitness center, saw a concert at the House of Blues, went to the West Side Market, and the Horseshoe Casino. We even won a little money.
2 night romance trip
The Ritz-Carlton, Cleveland, Cleveland
Excellent4.0 / 5
Some imperfections but it's still a Ritz Carlton
An older Ritz Carlton property with a tired decor, less than comfortable spring mattresses, and an inconvenient two elevator system to get to your room. All that being said its still a Ritz Carlton so the service was great, room was clean, and location prime. You don't need to go outside to get to the mall, movie theatre, casino, Quickens Loan Arena. It's all connected to the hotel. I'll be a repeat guest
1 night trip with friends
The Ritz-Carlton, Cleveland, Cleveland
Poor1.0 / 5
not worth it
They charged 2 separate charges to my card for damages before we even checked out...the charges totaled over $300...the Wi-Fi is not included and it's an extra charge. Breakfast is $20 per person and that doesn't include juice...juice is an extra $7.00...this hotel cares more about money than their guests. I'll take a cheap hotel any day! The room was supposed to be ready by 4:00 but it wasn't ready until 6:00. Not guest friendly unless you have a lot of money to throw away. Paid $385 for a room that looked worse than the rooms at the $150 hotels I usually choose. I'll never stay there again unless it's my only option. valet is $30 and it's the only parking option so you either have to pay it or park blocks away. Someone connected their Bluetooth to the Bluetooth in my car and didn't remove it so it came up when we went to leave. Not worth the money or hassle!
1 night romance trip
The Ritz-Carlton, Cleveland, Cleveland
Poor1.0 / 5
Poor excuse for a Ritz!
This hotel is an embarrassment to the Ritz-Carlton name! I booked an executive suite for a romantic evening with my wife. We were presented with a filthy and outdated room on the first floor (which is actually floor 6). The carpet ,couch, and chairs were absolutely disgusting. We wouldn't even sit on them. Also, their poor excuse for a lobby bar/cocktail area was smaller than my personal bar at home. And again the furniture in the lobby bar area was outdated and filthy. I would rather have stayed at the Hampton inn and saved $400. My advice is to absolutely stay away from this hotel.
1 night romance trip
The Ritz-Carlton, Cleveland, Cleveland
Outstanding5.0 / 5
Nice Getaway
Perfect location to catch the basketball game and just a quick cab ride to the Rock and Roll Hall of Fame.
1 night romance trip

See all reviews

The Ritz-Carlton, Cleveland, Cleveland

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