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Sheraton Xian Hotel, Xi'an

4 stars
No. 262 Feng Hao East RoadXi'anShaanxi710077China, ‏855-239-9480
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Good3.9 / 5
Pool
Great pool
Service
Fantastic service
Breakfast
Tasty breakfast
Vibe
Poor vibe
18See all 18 Hotels.com reviews
From 752 reviewsTripAdvisor Traveller Rating

Sheraton Xian Hotel, Xi'an

Hotel Info: 855-239-9480

from $83
  • Executive Room
  • Club Room
  • Deluxe Suite
  • Executive Room (Club)
  • Deluxe Room
  • Deluxe Room
  • Club Suite
  • Suite (Rooms)
  • Deluxe Room
  • Room (SPG)
  • SPG room
  • Deluxe Room
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 365 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Other information

  • Resort fee included

Also known as

  • Sheraton Hotel Xian
  • Sheraton Xian
  • Sheraton Xian Hotel
  • Xian Sheraton
  • Xian Sheraton Hotel
  • Sheraton Xi'An Hotel China/Shaanxi
  • Xi An Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CNY 800 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast is offered for an extra charge of CNY 163 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one way)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1991
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Shine Spa for Sheraton has 6 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 12 years old are not allowed in the spa.

Dining

Gate West Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Tang Chinese Restaurant - This restaurant serves lunch and dinner.

Sheraton Food Street - This diner serves lunch and dinner.

Marco Polo Lounge - Onsite coffee shop. Guests can enjoy drinks at the bar.

Sheraton Xian Hotel, Xi'an’s small print

Also known as

  • Sheraton Hotel Xian
  • Sheraton Xian
  • Sheraton Xian Hotel
  • Xian Sheraton
  • Xian Sheraton Hotel
  • Sheraton Xi'An Hotel China/Shaanxi
  • Xi An Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CNY 800 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast is offered for an extra charge of CNY 163 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 18 reviews

Sheraton Xian Hotel, Xi'an
Excellent4.0 / 5
Very nice hotel and excellent breakfast buffet. We had an issue with our reservation at check-in but the hotel staff worked it all out.
2 night family trip
Sheraton Xian Hotel, Xi'an
Outstanding5.0 / 5
Great location, very clean.
Had abit of a problem with getting a taxi to the hotel. There are two Sheratons in town and the confirmation page did not have the name in Chinese. Driver took us to the other Sheraton and they instructed him where to go. Added time and expense to our trip. Once we were there, the hotel was great. Very clean. Front desk helped us arrange tours and taxis. They had maps to give advice about what to do. Good atmosphere.
2 night romance trip
Sheraton Xian Hotel, Xi'an
Good3.0 / 5
OK but dated hotel!
Hotel was rather dated.Staff were helpful but not overly friendly.OK experience.
2 night business trip

See all reviews

Sheraton Xian Hotel, Xi'an

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