Sheraton Xian Hotel

Photo gallery for Sheraton Xian Hotel

Primary image
Indoor pool, open 6 AM to 11 PM, sun loungers
Indoor pool, open 6 AM to 11 PM, sun loungers
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Overview of Sheraton Xian Hotel

Sheraton Xian Hotel

4.5 star property
Luxury hotel in Lianhu with 3 restaurants and spa

8.2/10 Very Good

96 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $62
Price available on 8/19/2022
Map
No. 262 Feng Hao East Road, Xi'an, Shaanxi, 710077
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Lianhu

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 38 min drive
  • Xi'an West Railway Station - 5 min drive
  • Xi'an Station - 8 min drive
  • Xi'an East Station - 13 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Sheraton Xian Hotel

A great choice for a stay in Xi'an, Sheraton Xian Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for CNY 400 per vehicle. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 365 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from noon - 6:00 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Free bicycles nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1991
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • An indoor pool
  • Designer stores on site
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese
  • Korean

Room amenities

Be entertained

  • IPod docking station
  • 48-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Washing machine

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Spa

Shine Spa for Sheraton has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Gate West Restaurant - This buffet restaurant overlooks the garden.
Tang Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Marco Polo Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Bistro - This restaurant serves lunch, dinner, and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 800 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 165 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (one way)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 368.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Hotel Xian
Sheraton Xian
Sheraton Xian Hotel
Xian Sheraton
Xian Sheraton Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Sheraton Xian Hotel Hotel
Sheraton Xian Hotel Xi'an
Sheraton Xian Hotel Hotel Xi'an

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

9.1/10

Amenities

8.1/10

Property conditions & facilities

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel,top services, great location. Friendly and obliging staff, will be back
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great 5 star hotel, top service, daily room services, only issue I have is the wifi does not working well in the day time
3-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

Good value but nothing supricing
I spent 4 nights on a business trip in this hotel, it was basic global chain resort with clean and nice rooms. The buffet breakfast and dinner opportunities in house brought ease since Xian is not that touristy place so other dinner options where not that close
Jussi, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

everything is good in this hotel, only one thing not 100% perfect is the location, it is a lille bit far from city center.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall great services. Hotel is little outdated. Especially at the fitness center.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Nothing but great service!
great hotel experience. Very comfortable stay!
Andrew, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Chandra, 2-night romance trip
Verified Hotels.com guest review