All hotels in Xi'an, China
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Sheraton Xian Hotel, Xi'an

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No. 262 Feng Hao East RoadXi'anShaanxi710077China

4.5-star hotel in Lianhu with 3 restaurants, spa
  • Free WiFi and free parking
Very Good8.0
Pool
Great pool
Service
Fantastic service
WiFi
Good internet service
Amenities
Amenities are not the best
27See all 27 Hotels.com reviews
From 835 reviewsTripAdvisor Traveller Rating

Sheraton Xian Hotel, Xi'an

from $77
  • Club Room
  • Deluxe Room
  • Room (SPG)
  • Suite (Rooms)

At a glance

Key facts

Hotel size

  • This hotel has 365 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Free self parking (limited)

  • Car charging point

  • RV/bus/truck parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Free bicycles nearby
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1991
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
  • Kitchen
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Spa

Shine Spa for Sheraton has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Gate West Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Tang Chinese Restaurant - This restaurant serves lunch and dinner. Open daily.

Marco Polo Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Sheraton Xian Hotel, Xi'an’s small print

Also known as

  • Sheraton Hotel Xian
  • Sheraton Xian
  • Sheraton Xian Hotel
  • Xian Sheraton
  • Xian Sheraton Hotel
  • Sheraton Xi'An Hotel China/Shaanxi
  • Xi An Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 11 PM.
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Children under 16 years old are not allowed in the spa without adult supervision.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: CNY 800 per night

    Optional extras

    Rollaway beds are available for CNY 368 per night

    Buffet breakfast is offered for an extra charge of CNY 162 per person (approximately)

    Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (one way)

    Train station pick-up and train station drop-off service is offered for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Sheraton Xian Hotel, Xi'an

    Landmarks

    • In Lianhu
    • Northwestern Polytechnical University - 41 min walk
    • Drum Tower - 2.8 mi / 4.5 km
    • Xi'an Bell Tower - 3 mi / 4.8 km
    • Northwest University - 2.2 mi / 3.6 km
    • Golden Eagle - 2.3 mi / 3.7 km
    • Great Mosque of Xi'an - 2.7 mi / 4.3 km
    • Xidian University - 2.8 mi / 4.5 km

    Getting around

    • Xi'an (XIY-Xianyang Intl.) - 36 min drive
    • Xi'an Station - 14 min drive
    • Xi'an East Station - 22 min drive
    • Xi'an North Railway Station - 32 min drive
    • Free self parking
    • Limited parking
    • RV, bus, and truck parking
    • Airport shuttle (surcharge)
    • Train station drop-off (surcharge)
    • Train station pick-up (surcharge)

    Recent reviews

    Very Good 8.0 From 27 reviews

    Sheraton Xian Hotel, Xi'an
    Exceptional10.0
    The hotel was good but the food was terrible. Breakfast was fine but the dinner and the drinks were horrendous. The service during dinner also left a lot to be desired.
    A Traveler, usBusiness trip
    Sheraton Xian Hotel, Xi'an
    Very Good8.0
    Very nice hotel and excellent breakfast buffet. We had an issue with our reservation at check-in but the hotel staff worked it all out.
    A Traveler, us2 night family trip
    Sheraton Xian Hotel, Xi'an
    Exceptional10.0
    Great location, very clean.
    Had abit of a problem with getting a taxi to the hotel. There are two Sheratons in town and the confirmation page did not have the name in Chinese. Driver took us to the other Sheraton and they instructed him where to go. Added time and expense to our trip. Once we were there, the hotel was great. Very clean. Front desk helped us arrange tours and taxis. They had maps to give advice about what to do. Good atmosphere.
    Jodie, us2 night romance trip
    Sheraton Xian Hotel, Xi'an
    Very Good8.0
    The location of the hotel is good.
    A Traveler, sgFamily trip
    Sheraton Xian Hotel, Xi'an
    Good6.0
    OK but dated hotel!
    Hotel was rather dated.Staff were helpful but not overly friendly.OK experience.
    A Traveler, caBusiness trip

    See all reviews

    Sheraton Xian Hotel, Xi'an

    Is the description of this hotel not correct? Tell us