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Crowne Plaza Hotel Houston near Reliant - Medical, Houston

3.5 stars
8686 Kirby DriveHoustonTX77054United States of America, ‏800-491-6126
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Good3.2 / 5
Service
Fantastic service
Location
Great location
Amenities
Bad amenities
Vibe
Poor vibe
421See all 421 Hotels.com reviews
From 358 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Houston near Reliant - Medical, Houston

Hotel Info: 866-539-8117

from $112
  • Suite, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Double Beds, Non Smoking
  • Room, Multiple Beds, Non Smoking, View
  • Standard Room
  • Room, Multiple Beds, Non Smoking, Pool View
  • Suite, 1 King Bed, Non Smoking, Tower
  • Room, 2 Double Beds, Non Smoking, Tower
  • Grand, Two Full Beds
  • Executive Room, 1 King Bed, Non Smoking, Tower
  • Two Double Beds Smoking
  • Grand, One King Bed, Non-Smoking
  • Room, 1 King Bed, Non Smoking, Connecting Rooms
  • Group Rate

At a glance

Key facts

Hotel size

  • This hotel has 653 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets allowed *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Houston Reliant Medical
  • Crowne Plaza Hotel Reliant
  • Crowne Plaza Houston Reliant Medical
  • Crowne Plaza Reliant
  • Reliant Crowne Plaza Hotel
  • Crowne Plaza Hotel Reliant Medical
  • Crowne Plaza Reliant Medical

Optional extras

Breakfast is offered for an extra charge of USD 10 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa tub
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 60000
Services
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Stetsons - This restaurant serves breakfast, lunch, and dinner.

Crowne Plaza Hotel Houston near Reliant - Medical, Houston’s small print

Also known as

  • Crowne Plaza Hotel Houston Reliant Medical
  • Crowne Plaza Hotel Reliant
  • Crowne Plaza Houston Reliant Medical
  • Crowne Plaza Reliant
  • Reliant Crowne Plaza Hotel
  • Crowne Plaza Hotel Reliant Medical
  • Crowne Plaza Reliant Medical

Optional extras

Breakfast is offered for an extra charge of USD 10 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 421 reviews

Crowne Plaza Hotel Houston near Reliant - Medical, Houston
Poor1.0 / 5
Close to NRG, but that's the only good comment
The registration staff put us in the wrong room. I had reserved a king, but got two double beds. The sink backed up, the door to the dresser was broken and the AC did not work-in 100 degree Houston heat. I went back to registration and was told that all of the king rooms were taken. I complained and the manager "found" one. Once in the new room, that air conditioner didn't work either. We thought it might cool off, so we went to our event. When we returned to our room after midnight, it was still hot as Hades. We called the desk THREE times to have someone fix it. No one ever came. I called Hotels.com the next morning and after some negotiating, received a 50% refund from the hotel and a credit voucher from Hotels.com. Hotels.com was the best thing about this stay. I will never return to Crowne Plaza Hotel.
1 night romance trip
Crowne Plaza Hotel Houston near Reliant - Medical, Houston
Outstanding5.0 / 5
Great food and friendly/helpful staff. Pool with trees and a deep end just awesome! Will stay here again!
1 night romance trip
Crowne Plaza Hotel Houston near Reliant - Medical, Houston
Outstanding5.0 / 5
Great Hotel - needs a better reservation system
I love this hotel, it looks ordinary from outside by has a hidden garden pool and the décor is vintage - I don't mean old - I mean stylish. This stay I was inconvenienced because I made 2 reservations for one night - so a total of 2 nights and they were unable to blend the reservation in their computer. I was roused as I have overstayed a one night stay - even though the reception had told me they had fixed it so the 2 reservations would be in the same room when I had checked in.
1 night business trip
Crowne Plaza Hotel Houston near Reliant - Medical, Houston
Excellent4.0 / 5
Was there for five days on the west side of property. Hotel elevator slammed shut every time. Very noisy. Curtains didn't close very well. A large clip was there to keep them 97% closed. One night, the ice machine beeped all night. Only one entrance/exit to parking lot. Others were closed off. Had to go about a mile out of my way to get to NRG center.
5 night business trip
Crowne Plaza Hotel Houston near Reliant - Medical, Houston
Excellent4.0 / 5
This was the second place this night we had to drive to. For our original reservation, the info was never sent to the hotel and they were booked when we arrived. After nearly 1.5 hrs on the phone we had to drive further away from the hospital we needed into an unfamiliar part of Houston for this room. The people at the Crowne Plaza were great, but the hotels.com experience was awful and will not be repeated.
1 night family trip

See all reviews

Crowne Plaza Hotel Houston near Reliant - Medical, Houston

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