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4-star hotel with 5 restaurants, near Thika Road Mall
Overall property was very good... WiFi not great... room was fine but seemed old...…
Jul 13, 2019
I visit this hotel regularly on my way in/out of Nairobi as it's convenient to the…
Jul 12, 2019
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
I've been visiting this hotel for a number of years. It has alot of character, amenities and the staff is great. It feels like a true African Safari-style getaway.
2 night trip, Jun 27, 2019
Verified Expedia guest review
Safari Park hotel is one of the safest hotels with professionally pleasant staff. From the Gardner’s to the supervisors, every employee was helpful and pleasant to assist staff. Knowing that there is good lighting and securities in the compound of the hotel made me feel safe to leave the restaurants at night and walk to my room . Very satisfied with my stay.
Henrietta, 4 night business trip, Apr 23, 2019
Verified Expedia guest review
The grounds are absolutely breathtaking which make up for the rooms which are average. The staff seemed overwhelmed by the conferences that were occurring. They accommodated the lack of ironing boards by pressing our items which was perfect! There was no low fat milk at the coffee bar (or nondairy options) and after a 15 minute wait apparently none in the entire hotel. Also, we upgraded for a 4th guest to stay in our "suite." We received the most terrible, dirty cot you could imagine with a paper thin mattress. We just double up in the small beds.
Eve, 4 night business trip, Apr 23, 2019
Verified Expedia guest review
Bed old and uncomfortable shaking and loose. Did not meet our expectations compared to other hotels I have visited
2 night trip, Sep 26, 2018
Verified Expedia guest review
The hotel is situated in a beautiful park, it has swimming pools, which I haven't tried, several restaurants of which one works around the clock. Staff are very ncie and service in general was good. The room was very big, with a nice balcony overlooking the park, good amenities and comfortable bed with mosquito netting. The hotel has a rustic feel, and overall is very charming, a green oasis outside of Nairobi.
Nana, 2 night trip, Sep 23, 2018
Verified Expedia guest review
Everything is wonderful, there was a mixed up at airport nobody came to pick us up. Hotel manager Steven was very concerned the next day and came to apologize to us again and again . I truly believe and hope it is just accident and no hard feeling about it
Eileen, 1 night trip, Aug 12, 2018
Verified Expedia guest review
Everything was fine! The staff was very friendly! They fulfilled each request.
Faltinger, 11 night trip, Jun 30, 2018
Verified Expedia guest review
This was one of the best hotels I have ever stayed at. With Nairobi being a cautious place to be, in way of safety and confort, this hotel makes you believe you are in a different enviroment. In addition to the wonderful and friendly employees, they have a doctor that will make "room calls" if you are not feeling well FREE. I couldn't believe it because my husband became sick and the doctor was there within 30 minutes of me calling. The restaurants were wonderful, the free breakfast was out of this world, and we lacked nothing while staying there. I would be a spokesman for this hotel any day of the week. We loved it and can't wait until we return.
CHRISTAL, Other trip, Sep 23, 2011
Verified Hotels.com guest review
The positive: Hotel and staff -- the grounds are beautiful and the staff is great. The negative: Location -- it is quite far from the airport and Nairobi and the surrounding area is depressed and noisy.
Other trip, Nov 17, 2011
Verified Expedia guest review
The property is NOT suited to white people, we were made to feel very unwelcome and when we complained about the service to our embarrassment the Manager ticked off members of staff in front of us, very uncomfortable situation, breakfast first 2 mornings at 9am we were unable to get butter for toast, waited 20 minutes or longer for coffee as conference guests clearly took priority as at the poolside awaiting towels and loungers, 500 shillings for a tennis ball - every item was an additional cost, 50% discount on breakfast for one morning was received but with 2 children it was not about the finances it was about having breakfast and an enjoyable stay, having visited in particular Nairobi and stayed at various hotels this was shockingly a dreadful experience, never ever again - City Hilton for example provides by far a top service with a lovely warm pool and the staff exceptional unlike I am sad to say with the Safari Park Hotel
3 night trip, Apr 23, 2019
Verified Expedia guest review