Comfort Inn Ellensburg, Ellensburg

Quite comfortable

Amanda at the front desk was great, seamlessly blending my two individual night bookings into one, and giving me the Lowe rate! She was sorry I had to go to the second floor (no elevator), but I was willing to climb slowly. She also gave me good tips about future visits. The only problem was the cable/wifi company they use went down in the middle of my stay. (Charter Cable?) The front desk had to function without computers.....ouch! They soldiered on, maintaining cheerful efficiency. Kudos!

Hotel is sorta outdated and beds were not comfortable. Staff was very friendly and went above and beyond, when the breakfast ran out of apple juice they went to the store for more. Something that was annoying was housekeeping vacuuming at 9 am.

The staff was wonderfully accommodating and friendly; however, the condition of the room was not good. I was disappointed to see how far this hotel had let itself go. There were several spots in the room and bathroom where the paint had been scratched off and needed to be added to. The room looked clean initially but upon a more thorough check we noticed that the bathroom had only been quickly wiped down, and the vacuum job was appalling. There were pieces of dried food in the corner and between where the comforter came down and the bed frame. There were dirty finger prints all over the walls and door frame of the bath room, it just looked unkempt. The breakfast on the second morning was obliterated and not filled until one of my party went and spoke with the front desk person/manager. Once something was said, everything was quickly replaced and filled to the top. We had 6 hungry kids that had to wait for awhile. Overall, the experience wasn't awful, I have been to worse, but the cost wasn't much cheaper than going to a way nicer hotel....so in this case it was not a "you get what you pay for" situation. Unfortunately for what we paid and what we got, we will not be back.

Amanda who checked us in was great. Hotel was adequate for an overnight. Room was small but was clean and bed was comfy. Breakfast was good. I would overnight there again.