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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Smart Cancun by Oasis, Cancun

4-star4 stars
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500, Mexico

4-star hotel with 3 restaurants, near Market 28
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,351 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Pool
Great pool
Breakfast
Tasty breakfast
Wellness
Sufficient wellness & sports facilities
Cleanliness
Could use a good cleaning

Smart Cancun by Oasis, Cancun

from $47
  • Standard Room, City View (Up to 2 kids eat and stay free)
  • Superior Double Room
  • Standard Room, City View (Non refundable-2 kids eat & stay free)

What’s around Smart Cancun by Oasis, Cancun

Landmarks

  • In Downtown Cancun
  • Market 28 - 15 min walk
  • Plaza Las Americas - 25 min walk
  • Dubai Palace Casino - 31 min walk
  • Galenia Hospital - 40 min walk
  • Las Americas Cancun Mall - 45 min walk
  • Mercado 23 - 5 min walk
  • Cristo Rey Church - 5 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Smart Cancun by Oasis, Cancun’s small print

Also known as

  • Smart Cancun by Oasis Hotel
  • Oasis Smart Cancun
  • Oasis Smart Hotel
  • Oasis Smart Hotel Cancun
  • Smart Oasis Hotel Cancun
  • Smart Cancun by Oasis Cancun
  • Smart Oasis Cancun
  • Smart Cancun by Oasis Hotel Cancun

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 760 reviews

Poor 2.0
Dirty
They gave me a room where the A/C was dis ambled, so they had to change me to another room. Then the next room when I lift the blanket I saw that the sheets were dirty, there were hairs.
Dante, usRomance trip
Fair 4.0
dirty
Very nice hotel, though in the middle of renovations, so main elevator and jacuzzis weren't working. Nice room, and beautiful pool. Only real problem is this was the dirtiest hotel I've stayed in in Mexico: stained sheets, some surfaces in room dusty and smeary, bathrobe had flecks of dirt on, old cigarette butts around some pool loungers, and worst of all, I got bitten several times in the night by something under the sheets. Took a shower as soon as I woke up! Really did not expect this from a hotel that looks so great.
us1 night trip
Exceptional 10.0
The Staffing is real friendly especially The Breakfast crew I want to thank rosalia,iris,brenda and alby for the great customer service every morning
HECTOR J, us3 night family trip
Poor 2.0
Disgusting
The images show water as if they are located in the water. They are not! The images showed clean rooms. The room was disgusting. Broke. Furniture dust everywhere and I got bed bugs. This was disgusting . It seems they did a little remodeling in the lobby but everything else was gross the air conditioner was broken.
jackulyn, us1 night trip with friends
Exceptional 10.0
Two thumbs up
Overall our stay was great. The complimentary breakfast is hot and they have several options not just bread and cereals. You can also get a cooked to order omelette for $5, a plus. The facility is very trendy, posh and super clean. The location is good being very close to the hotel zone, the modern restaurants of downtown and a several supermarkets and the mall. The service was good but could use improvement in there organization. We booked the room and didn’t have any available so we had to leave and the. We booked with the sister hotel OH urban and they had run out of suites which is what we paid for so they gave us a suite at the oasis hotel. The room was awesome but not what I paid for. But we will be staying there again on our next Cancun stop.
Amada, us2 night romance trip

Smart Cancun by Oasis, Cancun

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